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W&L Subaru

Northumberland, PA

4.8
4,357 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,357 reviews

December 12, 2024

Cost to repair original problem very high. Courtesy walk-around suggested wiper blade replacement at a cost of $95!!! Are you kidding? What are these made of, platinum? More

by bodnerbmd
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

W&L Subaru responded

Thank you for he feedback. We appreciate your thoughts on the pricing, and sympathize with your concerns. Thanks again and have a great day.

December 12, 2024

Keayon handled a difficult situation for us. Our vehicle ended up being a total loss. He handled our insurance adjusters, took all our phone calls and answered all our questions and concerns. He More

by rpochakilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Perles
Dec 12, 2024 -

W&L Subaru responded

Thank you so much for the review! It was our pleasure helping you. If you need anything else, just let us know!

December 11, 2024

Everyone that we dealt with was kind. They took time to explain everything to us and made sure we had no questions. We felt no pressure to quickly decide what we wanted. We were very happ More

by jgfan12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

W&L Subaru responded

Thank you so much for the 5-star review! We're glad you enjoyed our no-pressure sales environment. Have a great day!

December 10, 2024

They really did a great job. They got me in the next day when we called about putting on 4 snow tires for me. They even washed my car . I really appreciate them. They are all gre More

by debbieharner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Faust
Dec 11, 2024 -

W&L Subaru responded

Thanks so much for the review!

December 09, 2024

Bought used Acadia runability issues shutter in Trans or rear end. Pointed out on test drive and have to take back so service can look at it. Not happy. More

by jaywtr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Shoup
3.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

W&L Subaru responded

Thank you for the feedback. We are sorry you are having any issue with the Acadia. We will be happy to look at that for you. If you need anything else, please give your salesperson a call at 570.473.3432. Thanks and have a great day.

December 09, 2024

Good service done in a timely manner. Service does cost more than other dealerships however. More

by wwolfejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

W&L Subaru responded

Thank you for the feedback, we appreciate your thoughts and will take your comments into consideration. Have a great day!

December 08, 2024

very oriented people, good communication skills, friendly, they went to there fullest to find what i was looking for. Thank You W&l SUBARU More

by poopoo3_curio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Bluge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

W&L Subaru responded

Thanks!

December 07, 2024

I highly recommend purchasing here- truly a great experience from walking the lot to driving away in a new car! More

by jcklena
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Bluge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

W&L Subaru responded

Thank you for the 5-star ratings!

December 05, 2024

very Goood service and sales department would goo anywhere else Thanks for everrything jimmy woooo More

by n3xjz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Faust
Dec 11, 2024 -

W&L Subaru responded

Thanks for your review!

December 05, 2024

Justyn was fantastic! Made everything extremely easy and simple. We were there for a long time as it was 2 trades and we had to wait for detailing and the pre-owned inspec More

by tylerbaran98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justyn Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

W&L Subaru responded

Thank you so much for your detailed review! We are thrilled you had such a great experience in sales! Thanks again, and have a great day!

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