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W&L Subaru

Northumberland, PA

4.8
4,376 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,376 reviews

May 05, 2021

i love my car everyone who helped me was awesome would recommend your dealership to everyone thanks for the great car and service i will b a customer for life More

by rcowboy2767
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

W&L Subaru responded

Thanks for the 5star review!

May 05, 2021

I appreciated that the dealership respected my request to not be contacted by phone, but rather by email or text. They did not bother me after my initial inquiry, and instead waited for me to reach out with More

by beag456
Recommend Dealer
Yes
Employees Worked With
Greg Christine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Balliet
May 05, 2021 -

W&L Subaru responded

It was our pleasure helping you. Thank you for letting us know about the masks, we will continue to train on that, as it is very important to us. If you need anything else, just let us know.

May 04, 2021

We have never purchased a Subaru before. A friend of ours, Georgiana Castro, recommended we look into Subaru and in particular W&L Subaru dealership. We took her up on her recommendation. She was extrem More

by Bill&Bridget
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Kauffman, Georgiana Castro
May 05, 2021 -

W&L Subaru responded

Thanks so much for the feedback! Have a great day!

May 04, 2021

Very helpful and friendly salesman. A good, efficient buying process, from my internet inquiry to phone conversation with my salesman. Definitely would recommend this dealership to my friends and family. More

by ste57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dutch (aka Andy) Gonsar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Kaufman, Corey Balliet
May 05, 2021 -

W&L Subaru responded

Thank you for posting this review!

May 04, 2021

This is the second time we've purchased from W&L. They again made the experience easy and stress free! 100% recommend and will definitely continue to be a customer! More

by btravelpiece
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Balliet
May 05, 2021 -

W&L Subaru responded

We appreciate the repeat business! Thanks!

May 01, 2021

Top notch dealership with professional and courteous employees all the way around. I Always feel taken care of. I have never had a bad experience. More

by djbaralt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

W&L Subaru responded

Thank you for taking the time to post this review!

May 01, 2021

This is the third vehicle I’ve bought from W&L and have received great service from Ken each and every time.I will definitely be back. More

by btreese1266
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Ken Heim
May 03, 2021 -

W&L Subaru responded

Thank you so much for the repeat business!

May 01, 2021

Curt the sales representative was very helpful and worked hard to provide every request and answer every question. The dealership delay and drew the process out to the point i was tired and did not want More

by steve_bennett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
May 03, 2021 -

W&L Subaru responded

Thank you for the feedback, and our apologies that your deal took longer than you expected. Comments such as this are very important to us as we try to identify areas for improvement. Thanks again, and have an excellent day.

April 30, 2021

Excellent service and communication by everyone I interacted with both on the phone and in person. It's obvious tis dealership puts the customer first. More

by betholmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

W&L Subaru responded

Thanks so much!

April 30, 2021

Outlandish and unreasonable pricing for their service. 550.00 for thirty month service and oil change is a total ripoff. And they expect people to come back to them for service work or new car, no w More

by BILLKERSTETTER1944
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Beck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

W&L Subaru responded

Thank you for your feedback. We will make use of your comments as we gauge our pricing structures going forward. Thanks again, and have a great day.

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