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W&L Subaru

Northumberland, PA

4.8
4,366 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,366 reviews

March 14, 2021

very friendly no hassle shopping and helpful when we chose a vehicle, lots of choices and very clean dealership everything you need to make your choice. More

by mjpa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Mar 15, 2021 -

W&L Subaru responded

We're so pleased you had a great experience! Thanks!

March 14, 2021

was very friendly. went out of his way to find the car i wanted that i saw on their website. was not pushy when i was not sure about buying the car. i would recommend W@L to anyone who was looking. Tony and More

by ldegregor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kauffman, Mark Piercy
Mar 15, 2021 -

W&L Subaru responded

Thanks so much for the review!

March 13, 2021

W&L assisted me with trading my 2020 Subaru Ascent that had an issue that was unable to be fixed at the dealership or by Subaru for an identical 2021 Subaru Ascent. Phil Rizzo involved Andy Long to make th More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Shoup
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin - delivery specialist is awesome, VERY knowledgeable and helpful , Ken Heim, Phil Rizzo
Mar 15, 2021 -

W&L Subaru responded

Thanks Michelle, I'm glad we were able to get this resolved for you!

March 12, 2021

Greg & Mark were awesome to work with! Listened to our questions and helped answer all the questions we had as well. Fantastic Team service! Thanks! More

by keywayfarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Christine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Mar 12, 2021 -

W&L Subaru responded

We're so glad we could help! Thanks for the review and rating!

March 11, 2021

Becky was great very customer focused & knowledgeable. An asset to the dealership. When I need another car I definitely will come back to W & L because of her and will recommend my friends to her. More

by lindadegroat
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

W&L Subaru responded

Thanks, and we look forward to helping with your next vehicle!

March 11, 2021

Went in for spark plugs and all of a sudden lost headlights and taillights, going back in first thing in am to have this checked out, has to be related :-( More

by Trudgin14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Beck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Mar 11, 2021 -

W&L Subaru responded

Hi and thank you for the feedback. We are eager to help you with this issue. I see our service manager has already reached out to you to assist. If you need anything else, please give us a call at 570.473.3432.

March 11, 2021

They were informative and helpful in answering my questions. they connected me to the correct people. i continue to need help with learning the bells and whistles of my car. those guys are wonderful. More

by pworobec1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Rizzo
Mar 11, 2021 -

W&L Subaru responded

Thanks so much! If at any time you need a refresher on the tech that's in your car, just give us a call and one of our knowledge experts can help!

March 11, 2021

Gave me a great price for my trade in and it was the easiest car buying process of my life. Typing more to meet minimum word count. More

by mankey811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Mar 11, 2021 -

W&L Subaru responded

It was our pleasure to make it easy for you! Thanks!

March 11, 2021

My service was for an inspection and, as always, I was treated with courtesy and respect. Thanks to all in the service department. Keep up the good work. More

by DAISYMAY595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

W&L Subaru responded

Thanks for reviewing the service department!

March 10, 2021

The whole team was amazing. They really made my buying experience one I will never forget. Soon I will be trading my S2000 in and I will definitely be going back to W&L!!! Scott was great and so was Gre More

by bps2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

W&L Subaru responded

Thanks so much! See you next time!

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