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W&L Subaru
Northumberland, PA
4,362 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area.
At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 4,362 reviews
October 16, 2024
Was a very pleasant experience, Mike is a very good salesman and would go to him again👍 salesman and would go to him again👍 More
by michealcash
Verified Customer
October 15, 2024
These are nice young people who know their business professionally and, what is most pleasant, are easy to communicate with. Thank you again for your work. I am very pleased with you. professionally and, what is most pleasant, are easy to communicate with. Thank you again for your work. I am very pleased with you. More
by slavashuma
October 13, 2024
OOPS! !! What happened? I have become accustomed to friendly, polite customer service and professional service technicians during my last appointments at W& !! What happened? I have become accustomed to friendly, polite customer service and professional service technicians during my last appointments at W&L Subaru. Unfortunately, this was far from my experience this time. My car was making some "clunking" noises that I was concerned about before driving to Virginia for vacation. The service tech found nothing wrong and told me that I needed to buy new tires. Since then the "clunking" noises have increase so I made another service appointment for the same problem. Again, they couldn't find any significant problem and said that it was probably a loose wheel weight. There was nothing mentioned about my tires this time. The service advisor was silently rude, not offering any help or suggestions as to what to do next. He acted like I was an inconvenience and I was interrupring his day. I wrote a note on my service invoice that stated my displeasure They never asked me if everything was OK but there where quick to process my credit card. While leaving the dealership, I noticed that my tire pressure light was on. I went back inside and asked the advisor if they could check my tire pressure. He said that the tires were probably just cold. How very shocking! W&L, I am very dissapointed with my service. I am also surprised and dissapointed that this is the way that you want your dealership to be represented. More
by Bus Driver Bill
Employees Worked With
October 11, 2024
All went very smoothly and no pressure. Nick Chubbs was great to work with although we were very easy going customers. Nick Chubbs was great to work with although we were very easy going customers. More
by Deb
October 10, 2024
Very passionate about the company friendly,great customer service ,will return to purchase another vehicle service ,will return to purchase another vehicle More
by silverflames66
October 08, 2024
Quick, rental smooth as well. In and out in less than 5 minutes. Same on return of rental. In and out in less than 5 minutes. Same on return of rental. More
by Egglady
Employees Worked With
October 08, 2024
All staff were very very helpful and kind! Fantastic job! My car looks amazing both on the inside and out! They were a pleasure to work with and made the process much easier. Fantastic job! My car looks amazing both on the inside and out! They were a pleasure to work with and made the process much easier. More
by briannewitmer
Employees Worked With
Kimberly and Roy
October 07, 2024
They were all just the greatest I was treated outstandingly and a lot better than I was treated the last place2 outstandingly and a lot better than I was treated the last place2 More
by bbbooper
October 06, 2024
Great dealership, excellent staff. You are treated like family. Services are fully explained. Will continue going there. You are treated like family. Services are fully explained. Will continue going there. More
by etdesign
Employees Worked With
Other Employees :
Gavin Faust
