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W&L Subaru

Northumberland, PA

4.8
4,349 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,349 reviews

July 20, 2020

Dale is a professional, knowledgeable salesman with great people skills. Helped me though all processes of this sale especially with my hearing problem, while making me feel comfortable in the way a nice per More

by christyedonmoyer
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jul 21, 2020 -

W&L Subaru responded

We're so pleased that you had such a great experience! Thanks for sharing online!

July 18, 2020

Quick and efficient installation of a new sensor in my AC Very satisfied, as usual. Wait time was 0 minutes as my appointment was 8:00 and everyone was ready to go, And the free car wash is always appreciated More

by annak0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Heim
Jul 20, 2020 -

W&L Subaru responded

Thank you for visiting our service dept! Glad you enjoyed your experience again!

July 17, 2020

As a senior citizen, I sincerely appreciate pickup and delivery along with the auto maintenance and service. You got it right W & L. Thank you More

by gayle19705
Recommend Dealer
Yes
Employees Worked With
Guy (pick up/delivery)
Jul 20, 2020 -

W&L Subaru responded

It is always our pleasure to provide the customer pick-up-and-delivery perk for our service customers! Thanks!

July 17, 2020

We had a great experience purchasing our second Subaru Outback today. We love the no pressure attitude of this dealership. Salesperson Dale Long was a pleasure to work with again. He was able to get us a More

by Carol B
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jul 20, 2020 -

W&L Subaru responded

Thanks, Carol! We really appreciate the review! See you next time!

July 16, 2020

Greg Christine was a great guy to do business with. I would cone back again. Shelley was very thorough and sweet too. Thank you all for not being pushy! A very enjoyable experience! More

by barbiev327
Recommend Dealer
Yes
Employees Worked With
Greg Christine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler
Jul 16, 2020 -

W&L Subaru responded

Thanks for the review! Have a great day!

July 16, 2020

Much better experience than I had with other Subaru dealers Group was great to work with and they took the time to explain all options. Would recommend and will be doing business with them again in the future. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

W&L Subaru responded

Thanks for posting this review!

July 15, 2020

I was very pleased and happy with Ken and his work. Everyone was very friendly and helpful. Great place to do business. Thank you all. 😊 More

by dulcieh15
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Ken Heim
Jul 16, 2020 -

W&L Subaru responded

We're glad you had such a good experience! Thank you!

July 15, 2020

I was very pleased with doing business there n hope service continues. Sales rep was very good n and answered any questions I had ! Very pleased More

by nanny.kay39
Recommend Dealer
Yes
Employees Worked With
Mark Piercy
Jul 16, 2020 -

W&L Subaru responded

It was our pleasure helping you! Thanks!

July 15, 2020

Great People To Work With ! I made a purchase on a low mileage Raptor from W/L Subaru , Kris was very professional, knowledgeable, and easy to work with. Shaunda made closing acc More

by Ed-0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Kris Delosier
Jul 16, 2020 -

W&L Subaru responded

Thanks so much for taking the time to review our dealership! If you need anything else, just let us know!

July 15, 2020

On July 11th 2020 I visited the service department at On July 11th 2020 I visited the service department at W&L Subaru for my annual state inspection. I had gone over my car myself the week before my a More

by 2017 Crosstrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luke Shellenber
Jul 16, 2020 -

W&L Subaru responded

Thank you for the feedback, and I'm very sorry for your negative experience. I can assure you there was no intention of giving you incorrect info. The techs are trained to look for issues and report them to the customer exactly as they see them. I would love to see your car here again, so we can put it on a lift and have the technician explain to both you and me what exactly he saw. There would be no charge for that. Please give me a call and I'll personally help set that up for you. My name is Rob and my number is 570.473.3432. Thanks again for the feedback, and have a great day.

Jul 16, 2020 -

2017 Crosstrek responded

The tire dealership I went to has been in business since 1930. I not only trust their Findings,I also got to inspect all of my tires myself. Nothing your tech found would have called for replacing the tires. The tires are still on my Crosstrek and is driven daily. I think W&L lost something when they moved to the new multi million dollar building. That personable experiance they were famous for. How unfortunate. I am done doing business with W&L.

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