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W&L Subaru
Northumberland, PA
4,346 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area.
At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 4,346 reviews
May 07, 2020
Efficient In for two recalls. With my permission, replaced drivers side high beam bulb. Charge was $49. for replacing. Very excessive, considering vehicle servi In for two recalls. With my permission, replaced drivers side high beam bulb. Charge was $49. for replacing. Very excessive, considering vehicle service overhead was covered by scheduled recall service.. More
by tsr
Verified CustomerEmployees Worked With
Diana Eister
May 07, 2020
This our second car that we have purchased for W and L Subaru. Becky is great to work with. There was no pressure to buy and she took her time to help us out. Till said and done we actually purchased a ne Subaru. Becky is great to work with. There was no pressure to buy and she took her time to help us out. Till said and done we actually purchased a new Outback instead of buying the one we leased. I would definitely recommend going to W and L Subaru for your next Subaru. More
by JASON.ZEIGLER87
May 06, 2020
Friendly, courteous service I appreciate the pick up at your home service. I also appreciate the friendly, courteous service. I also like to be given information without being I appreciate the pick up at your home service. I also appreciate the friendly, courteous service. I also like to be given information without being pressured into a decision. More
by beckydandietrich
Employees Worked With
May 06, 2020
Keep the Outback new The car was due for oil change, tire rotation, and had demonstrated a couple of electronic quirks. I was greeted, escorted to well spaced seating, an The car was due for oil change, tire rotation, and had demonstrated a couple of electronic quirks. I was greeted, escorted to well spaced seating, and had a text to stay in touch with Mike in service while I waited. In little over an hour, all service was completed, my car was washed - a VERY pleasant surprise with that, and I was on my way. More
by dana6596
Employees Worked With
Mike in service
May 06, 2020
Attentive, professional, and friendly! Given the difficult times, they were very accommodating and made things easy during the Covid 19 issue. Totally professional and very customer friendl Given the difficult times, they were very accommodating and made things easy during the Covid 19 issue. Totally professional and very customer friendly. I will totally recommend them without reservation. More
by xntrk
May 06, 2020
Recall and inspection The rear coil springs for the recall on my Forester were replaced and W&L provided a free state inspection with no other work needed. Process was ea The rear coil springs for the recall on my Forester were replaced and W&L provided a free state inspection with no other work needed. Process was easy and the loaner Outback was great! More
by truiz57
Employees Worked With
no sure of name
May 06, 2020
W&L Subaru is number 1 in customer service from the owner to the sales department to the repair center. Always available, countable and a pleasure to deal with this dealership. That is why we continue to ret to the sales department to the repair center. Always available, countable and a pleasure to deal with this dealership. That is why we continue to return to this dealership when interested in purchasing another vehicle. I highly recommend W&L Subaru. More
by KRICKETT
May 05, 2020
Online service was great,Donna Gallo answered all my questions . When we arrived at dealership Dale Long assisted us with our sale, he explained all options, paired our phones, everything went so smooth questions . When we arrived at dealership Dale Long assisted us with our sale, he explained all options, paired our phones, everything went so smoothly. The price was exactly as quoted! Great service! Would highly recommend this Subaru dealership. More
by roweaver2
May 05, 2020
Friendly and courteous staff. Zero pressure. My wife and I had a pleasant experience and felt we got good value for trade in and fair value for new vehicle. I had a pleasant experience and felt we got good value for trade in and fair value for new vehicle. More
by patmarkprice
Employees Worked With
Shaunda Zeigler, Kim Rorke
May 05, 2020
Excellent service. The dealership was set up to coincide with CDC social distancing recommendations. Everyone was wearing a mask and made me feel at ease. It's always a great experience at W &L. with CDC social distancing recommendations. Everyone was wearing a mask and made me feel at ease. It's always a great experience at W &L. More
by mystycstaar
