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W&L Subaru
Northumberland, PA
4,354 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area.
At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 4,354 reviews
December 11, 2019
Oil change/ tire totation/ state Inspectin and Ignition coil Great waiting area . I have ability to work while waiting. Wait time for the service was good. They also resolved an issue I had with my CD player. Great waiting area . I have ability to work while waiting. Wait time for the service was good. They also resolved an issue I had with my CD player. More
by lucymhmh
Verified CustomerEmployees Worked With
Kris Little
December 10, 2019
No stress or pressure I had two cars in mind when I went into the dealership ..... told the salesman (Ken Heim) what I was looking for ..... and I ended up buying one of th I had two cars in mind when I went into the dealership ..... told the salesman (Ken Heim) what I was looking for ..... and I ended up buying one of the two I went in to look at ..... I never felt any pressure to buy ..... just good salesmanship ...... a comfortable buying experience ..... More
by hesson
December 10, 2019
Top Notch Always have good service. Everyone is polite. . My granddaughter likes to come along to play in the kids room. I wait at dealership for service done Always have good service. Everyone is polite. . My granddaughter likes to come along to play in the kids room. I wait at dealership for service done and they are usually pretty quick to complete it. More
by mindysue1070
Employees Worked With
Kris Little
December 09, 2019
Service I am happy with the service I received. The people are friendly and very helpful. I did not feel like I was being a burden. I have and will continue t I am happy with the service I received. The people are friendly and very helpful. I did not feel like I was being a burden. I have and will continue to refer customers to you. More
by lkr350
December 07, 2019
Very nice service manager I got there early and was left in very early , the only problem I had was after I left my left tail light was out , the told me they changed one bulb I got there early and was left in very early , the only problem I had was after I left my left tail light was out , the told me they changed one bulb and that on worked but when I got 8 miles up the road I was pulled over and a police told me I had a rear running light out . But besides that they was all very nice . Harry Baker More
by mail3
December 06, 2019
Best new car buying experience ever. Everything was great from the start of purchase to driving it off the lot. We are very well pleased. And very happy with our new Subaru! Everything was great from the start of purchase to driving it off the lot. We are very well pleased. And very happy with our new Subaru! More
by gina521
Employees Worked With
cant remember name of man who showed me the workings of new car but was very helpful and thorough, Kris Delosier, Mark Piercy
December 06, 2019
60000 miles servixe The service personnel kept me informed of the estimated cost of the service so that I could budget for it. That was great as no one likes ‘sticker’ The service personnel kept me informed of the estimated cost of the service so that I could budget for it. That was great as no one likes ‘sticker’ shock. More
by MLSHUTT1
Employees Worked With
Luke Shellenberger, Kris Little
December 03, 2019
Great! From the start of my emails to the final paper work, we were treated with respect, no pushing, or assuming, felt like guests rather than customers. Ky From the start of my emails to the final paper work, we were treated with respect, no pushing, or assuming, felt like guests rather than customers. Kyle kept checking on us during any waiting periods, truly making us feel like guests. A very pleasant experience! Thank to all! More
by fdohmlo
December 03, 2019
satisfied customer, once again !!! my experience with W&L employees have proven to me all of the following, costumer oriented, professional staff, very clean and organized service cent my experience with W&L employees have proven to me all of the following, costumer oriented, professional staff, very clean and organized service center. all are willing to go the extra mile. More
by ross.blain
Employees Worked With
Luke Shellenberger
December 03, 2019
organized, smooth - no pressure Ms Gallo and Mr. Long replied to my email - answered my questions and set up and appt time that was convenient for me. Ms Kline called me the day b Ms Gallo and Mr. Long replied to my email - answered my questions and set up and appt time that was convenient for me. Ms Kline called me the day before appt. Everything smooth, well organized, professional on the day of the appt. Appreciated Kevin's review with me of the new vehicle before I left the dealership. Am pleased that I have the opportunity to return to the dealership to have any questions answered. Appreciated talking to Kim Rorke (I purchased a vehicle from her in the past). More
by lucy0449
