Back

W&L Subaru

Northumberland, PA

4.8
4,395 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
Contact Dealership

535 Point Township Dr

Northumberland, PA

17857

Directions

By Type

Showing 4,395 reviews

January 02, 2020

The folks were outstanding! The folks at the collision center were outstanding to work with. The vehicle was done in a timely fashion. We were very satisfied with the work. Th More

by david dearing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I apologize, but I do not know the employees at the collision center. I worked with 3 different people and they were all great.
Jan 03, 2020 -

W&L Subaru responded

Thank you for reviewing our collision center!

January 02, 2020

Great service very accomadating All of the employees were very friendly and helpful. They went out of there way to help me get my new lease after my old GMC's transmission went. They More

by PATCHSTELTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Piercy
Jan 03, 2020 -

W&L Subaru responded

Thank you for taking the time to write this review! Have a great day!

January 01, 2020

Best Ever Eprice from Donna, in person with Kim - then finances with Shuanda - best car buying experience that I’ve ever had. 50+ years old and I’ve never been More

by Linda S
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunda Zeigler, Kim Rorke
Jan 03, 2020 -

W&L Subaru responded

Thanks Linda, we are so pleased you enjoyed your experience here! We really appreciate you making the trip. Enjoy your new wheels!

December 31, 2019

good trade in friendly help and strait forward sales info about car and trade in. had a tour through the new building which was helpful for future visits. More

by bowersox7
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Heim
Jan 03, 2020 -

W&L Subaru responded

Thank you for your business! If you need anything else, we are here for you!

December 31, 2019

top of the line Worked direct with owner Andy Long and got personal service second to no other dealer. Andy involved his staff sales and finance staff to close the More

by sfjenkins002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Reid, Mark Piercy
Jan 03, 2020 -

W&L Subaru responded

Thanks so much!

December 30, 2019

Helpful staff, great service Great dealership. Helpful staff. They keep you informed of issues with your vehicle and send helpful service reminders to keep your vehicle running we More

by lorinleighblessing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Clymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

W&L Subaru responded

Thanks so much! We really appreciate the feedback!

December 30, 2019

Costly maintenance I had my new Forester in for the first oil change and tire rotation. The service was straightforward and timely. Scheduling the appointment online was More

by sspur12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 03, 2020 -

W&L Subaru responded

Thank you for the feedback. The re-delivery gas card is a special promotion from Subaru of America called the "Love Encore" program. In order to qualify to get the Love Encore $25 gas card, the customer must come in for a "re-delivery" between 14 and 45 days of the purchase of their brand-new Subaru. The "re-delivery" is just a 2nd tutorial on how to use all of the car's electronics and other features. You purchased your vehicle on May 31 2019, so you would have had to come in for the re-delivery between June 14th and July 15th 2019. I see from your emails to Brian and Christian that your schedule didn't allow you to make it during Subaru's required window. I totally understand and sympathize with having a busy schedule. Unfortunately we don't have any way to override the rules of Subaru's "Love Encore" program. If you have any other questions, feel free to reach out to me, Rob, at 570.473.3432. I'll be happy to help any way I can. Have a great day.

December 28, 2019

W & L service is awesome!!! Our service experience is always great at W & L. The pickup/drop off option at Geisinger really makes service convenient. Scheduling is also a breeze. More

by bbzdak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Jan 03, 2020 -

W&L Subaru responded

We are so glad you enjoy our service pick-up/delivery perk! Thanks for posting this review!

December 27, 2019

Great service! Quick and easy oil change and tire rotation. They gave me a loaner car so I didn’t have to sit and wait. The people were very kind and easy to deal wi More

by ariesmel74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Little
Jan 03, 2020 -

W&L Subaru responded

Thanks for the 5-star review! We are very proud of our loaner car program, and we are glad you enjoyed that perk!

December 27, 2019

Friendly and efficient! I had an excellent experience working with Dale Long and Robert Shoup. Both Dale and Robert were friendly and helpful throughout the process. Could no More

by SLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2020 -

W&L Subaru responded

Thank you so much for posting this!

...
351
...