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W&L Subaru

Northumberland, PA

4.8
4,347 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area. At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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535 Point Township Dr

Northumberland, PA

17857

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Showing 4,347 reviews

June 29, 2019

Ok Service Everything I asked to have serviced was done. My only complaints are hat when I went in the car to go home the radio was blaring, the air conditioning More

by spruaz34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 01, 2019 -

W&L Subaru responded

I appreciate your concern about the radio etc, and I wish someone had introduced themselves to you. My apologies. Feedback like this helps us identify areas where we can improve, so thank you very much for taking the time to post this. Have a great day!

June 28, 2019

No stress Decided to travel to W and L because of their reputation and was not disappointed. Kyle our sales person was personable and knowledgeable with all our More

by crossbuilder
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Bennar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Jun 28, 2019 -

W&L Subaru responded

We appreciate the opportunity to help you, and we look forward to your next visit! Thank you for sharing your experience!

June 28, 2019

Superb service! This is the best service by far in our area! I bought my Subaru Legacy 5 years ago and and I would never even think of going anywhere else to purchase More

by TLILLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

W&L Subaru responded

Thank you so much, we are very glad you have had such good experiences here!

Jul 01, 2019 -

W&L Subaru responded

Thank you, we really appreciate your business!

June 27, 2019

Professional Clean, neat, and professional dealership. Sales staff are very knowledgable. They listen to what you are looking for and don't pressure you into som More

by RebeccaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Piercy, Luther Metzger
Jun 27, 2019 -

W&L Subaru responded

Thank you for writing this review, Rebecca! Have a great day!

June 27, 2019

Excellent experience Totally recommend this dealer. Service was great and I love my new car. Everyone there was helpful and friendly. Definitely a positive experience. More

by apotts0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Luther Metzger
Jun 27, 2019 -

W&L Subaru responded

We are grateful for the opportunity to help you with your purchase! Thanks for reviewing us, and have a great day!

June 27, 2019

Kim Rorke was wonderful to work with!!! This was the best car buying experience we have had. Everyone was so helpful and professional. I felt like the dealership cared about serving our fami More

by katie.broeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaunda Zeigler, Kim Rorke
Jun 27, 2019 -

W&L Subaru responded

It was our pleasure helping you, Katie! Thank you so much!

June 27, 2019

Inspection with oil change I won't go anywhere else. I trust W&L for any service I need on my vehicles. They have amazing customer service. And they treat people with respect. More

by missbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bingaman, Shaunda Zeigler
Jun 27, 2019 -

W&L Subaru responded

Thank you so much! We really appreciate your feedback!

June 26, 2019

Top notch Dealership Great customer service and they care about their customers I would recommend these guys to anyone. I first met Donna Gallo online and she worked with More

by Pisano, Dorothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

W&L Subaru responded

Thank you, Dorothy! Donna will be very pleased that she was able to provide you with such a good experience! If you need anything else, just let us know!

June 26, 2019

New subaru My entire experience was pleasant. Mike our salesman was up front and transparent about prices and what deal he could give us, and everyone was extrem More

by lori.shively98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Shoup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

W&L Subaru responded

Hi, Lori, thanks for the feedback. You are absolutely right, a purchased vehicle should be as clean as it can possibly be. I will definitely bring this up with the other managers and with the detail department to improve our processes. If there is anything else I can do for you, just give me (Rob) a call at 570.473.3432.

June 25, 2019

prompt courteous service when I first drove. Great service area, comfortable seating & refreshments hot ad cold provided free of charge. Really like the fact that your svc team wash the vehicle More

by happysubowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall - spoke to a service person on phone then to one service tech who took my vechile to be serviced.
Jun 25, 2019 -

W&L Subaru responded

Thanks, we are glad you like the comfort and amenities of our service department! Have a great day!

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