2,079 Reviews of W&L Subaru - Service Center
Thank You I think they finally found the problem with my car after 4 batteries and over a year of problems. Thank you for your patience and perseverence. I fe I think they finally found the problem with my car after 4 batteries and over a year of problems. Thank you for your patience and perseverence. I felt like such a pest. More
Very pleased with my service. Car went in for a bumper repair/paint, came back looking brand new plus my car was detailed the inside was so clean. Scheduling was easy and staff were nice. I would recommen repair/paint, came back looking brand new plus my car was detailed the inside was so clean. Scheduling was easy and staff were nice. I would recommend. More
damage to left rear bumper thru' someone hitting me Visited Subaru Collision in Northumberland as I needed an estimate of damage to fix my Forester's left rear bumper to give to person who hit me to s Visited Subaru Collision in Northumberland as I needed an estimate of damage to fix my Forester's left rear bumper to give to person who hit me to see if he still wanted to pay for it himself. I was waited on as soon as I entered the office. More
very fast work the area is new and very clean. every one was very professional. the loaner car we really nice and might buy that type when we are ready for a new car the area is new and very clean. every one was very professional. the loaner car we really nice and might buy that type when we are ready for a new car. More
Overall, we have been very satisfied with our dealings at W&L Subaru. We have leased several cars there over the years and had them serviced there as well with no previous issues. The other day I took o W&L Subaru. We have leased several cars there over the years and had them serviced there as well with no previous issues. The other day I took our 2018 Imprezas in for a State Inspection. It is complimentary so no complaints there. I was told that cabin air filter needed replacing and I agreed to that. I knew that I would have to pay for the filter ($38.00 which IMO is a bit steep) but was caught off guard with the $40.00 labor charge. I’m not a mechanic but I have never had to pay a labor charge anywhere else to have a cabin filter installed. It’s typically been part of the service and the filter has been significantly cheaper wherever else I’ve had it installed. Again, We have always had a great experience at W&L and I’m sure that will continue to be the case in the future. I just felt I had to make it known about the disappointment I felt at the labor charge the other day. Jim Findlay More
Great service! The staff was friendly. The service was quick and good. I have heard nothing but good things about this dealership. Keep doing what your doing beca The staff was friendly. The service was quick and good. I have heard nothing but good things about this dealership. Keep doing what your doing because it works! More
Service man The sign on the door states that face masks are required. In the age of covid-19 when I arrived the service man who greeted me had his make down at The sign on the door states that face masks are required. In the age of covid-19 when I arrived the service man who greeted me had his make down at his neck, not covering his mouth or nose the entire visit even as he came to the waiting room to talk to customers. ALL customers were properly covered my entire visit. As Becky Kline, my sales person walked by the waiting area we spoke and she had her mask on the proper way, covering both nose and mouth. The service man otherwise was fine. More
Quick and efficient installation of a new sensor in my AC Very satisfied, as usual. Wait time was 0 minutes as my appointment was 8:00 and everyone was ready to go, And the free car wash is always appreciated Very satisfied, as usual. Wait time was 0 minutes as my appointment was 8:00 and everyone was ready to go, And the free car wash is always appreciated. Thank You W & L. More
As a senior citizen, I sincerely appreciate pickup and delivery along with the auto maintenance and service. You got it right W & L. Thank you delivery along with the auto maintenance and service. You got it right W & L. Thank you More