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W&L Subaru - Service Center

Northumberland, PA

4.7
2,077 Reviews

2,077 Reviews of W&L Subaru - Service Center

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August 19, 2024

Owen and the Subaru dealership have been excellent. From scheduling appointments to the entire service of my car has been terrific. Always kind, efficient, and professional. Thank you More

by deniselin1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Faust
Aug 19, 2024 -

W&L Subaru responded

Thank you so much!

August 19, 2024

I like the customer focus and the discount off of the msrp which is upfront More

by kebert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Witten’s Dad, Gavin Faust
Aug 19, 2024 -

W&L Subaru responded

Thanks!

August 19, 2024

W and L has treated me right from the first day I walked into the dealership. Christian is very knowledgeable about the products he sells. I've had a great experience. More

by spanky10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Coxe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

W&L Subaru responded

Thanks for the online review! Have a great day!

August 19, 2024

Good quick service from friendly people and they always offer you a courtesy car plus drinks and snacks while you wait More

by redandpeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

W&L Subaru responded

We're very pleased that you enjoy the free amenities in the customer lounge! Thanks for sharing your experience online!

August 18, 2024

My vehicle was serviced within the time frame that I had been told. I was given a loaner car to use while my car was at the dealership. I was satisfied with the service and the cost. More

by jastine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

W&L Subaru responded

Thank you, and have a great day!

August 17, 2024

I rate Wl at a 95%. . One dishonest mechanic is my only bad experience . Overall im very happy with the dealership. Thank you More

by haupt301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bennar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Faust
Aug 19, 2024 -

W&L Subaru responded

We appreciate the feedback and we apologize if you had any negative experiences in the past. If there is anything we can do to address any of your concerns, please give the service department a call at 570.473.3432. [Please note: service does not have access to read your replies on Dealerrater.]

August 17, 2024

W and L are great to do business with. I have bought my last 5 cars from them. Will stuck with them. More

by sfield9417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

W&L Subaru responded

Thanks for all the repeat business! If you need any thing at all, just let us know!

August 15, 2024

Everyone is pleasant and professional. They care about their customers. I would recommend W and L to friends and family More

by truhl56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Christine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Coxe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

W&L Subaru responded

Thanks so much!

August 15, 2024

They are awesome to work with. They take care of the customer in all ways ! More

by MAB452006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Faust
Aug 19, 2024 -

W&L Subaru responded

Thanks and have a great day!

August 15, 2024

My experiences are and have always been great , maybe alittle pricey compares to a small garage but for the knowledge, professionalism and quantity of work it’s really not . You get what you pay for ! Wo More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Faust
Aug 19, 2024 -

W&L Subaru responded

Thanks, Randy! We are very grateful for your business, and we are pleased to have earned your 5-star rating!

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