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W&L Subaru - Service Center

Northumberland, PA

4.7
2,065 Reviews

2,065 Reviews of W&L Subaru - Service Center

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January 31, 2025

Keayon took care of us from start to finish. W&L provided a loaner while the service department performed a warranty repair. Courteous, prompt, and professional. More

by wittle79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

W&L Subaru responded

Thanks so much for taking the time to review your service experience! Have a fantastic day!

January 29, 2025

Staff is very friendly. Waiting area is very clean and comfortable. They keep you up to date on what services are due to be performed, More

by glsmms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Owen Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

W&L Subaru responded

Thank you for the 5-star ratings! Have a great day!

January 26, 2025

Great dealership, very friendly, helpful and no pressure from salesman to buy ! Answered all our questions and went over everything about the car when we picked it up. I will certainly recommend W&L Subaru! More

by gds1
Recommend Dealer
Yes
Employees Worked With
Donna Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bluge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesco "Frankie" Funiciello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

W&L Subaru responded

Thank you so much for the 5-star ratings! We appreciate your business!

January 26, 2025

You did what I expected. Looks great. Finished in a timely fashion. Thanks. Above and beyond my expectations. More

by jasheesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Faust
Jan 27, 2025 -

W&L Subaru responded

It was our pleasure helping you in service! Thank you for the review!

January 25, 2025

Great dealer with great service and great staff who are so helpful and answered all my questions More

by Doyle123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Bassett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

W&L Subaru responded

Thank you for the 5-star review! We are thrilled you had a great experience here!

January 23, 2025

Best dealer in the area I will not go anywhere else for another car or service More

by Doyle123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Jan 23, 2025 -

W&L Subaru responded

Thanks so much for your kind words! We look forward to your next visit!

January 21, 2025

Every one is very helpful and friendly. I am glad I bought my Subaru here. I will come back. For service and when looking for new car. That you for all you do More

by Hflora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Bennick Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

W&L Subaru responded

Thanks so much for the review! See you next time!

January 21, 2025

Such a pleasure to deal with the staff. They are very helpful and pleasant. They checked in with me during my service keeping me informed on their progress and recommendations. More

by wmrlhen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keayon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

W&L Subaru responded

Thank you, and have a great day!

January 19, 2025

Would be nice if they would take care of an on going problem and brush it under the carpet! More

by bwheimbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Owen Long
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

W&L Subaru responded

Thank you for the feedback. We sympathize with your concerns. For more information on the details of your recent visit, including explanations of why we were unable to take care of your issue, please give us a call at 570.473.3432. We'll be happy to help. [Note: the service department does not see replies to these messages on Dealerrater.]

January 18, 2025

great to deal with, kept me informed of my visit to get my oil changed and tires rotated, thanks More

by grumpystoy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Barrenechea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dont know who took care of paperwork
Jan 21, 2025 -

W&L Subaru responded

Thanks so much for your review!

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