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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,408 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,408 reviews
January 30, 2025
This dealer no longer provides good loaners car service. They have teamed up with Enterprise and the rental company doesn’t even provide a car that the same grade as Mercedes. I was at the dealership by 9am They have teamed up with Enterprise and the rental company doesn’t even provide a car that the same grade as Mercedes. I was at the dealership by 9am and they told me there’s no more loaners car when there were lines if loaners car outside the office, so instead, Chevy Malibu was what they offered from Enterprise. More
by kyna4ever
Employees Worked With
January 30, 2025
Kelly is amazing , she always takes care of me and knows what she doing! Only person I work with here at Walter’s what she doing! Only person I work with here at Walter’s More
by LaTrecia
January 29, 2025
Kelly Sandefur is The best! ! She listens to you and makes sure all of you vehicle issues are addressed !💕💕 ! She listens to you and makes sure all of you vehicle issues are addressed !💕💕 More
by Taylor
Employees Worked With
Other Employees :
Jonathan Hasshaw
January 29, 2025
Jon Klempner was a great help and assisted me with the lease and was very knowledgeable lease and was very knowledgeable More
by Hadi Alameddine
Employees Worked With
January 29, 2025
Excellent service, professional staff, and smooth process. Highly recommend this dealership for a great experience! process. Highly recommend this dealership for a great experience! More
by alisevalieva
January 28, 2025
Great People Great positive environment always we will work with you attitude. Very attentive. Very clean. And great snacks too !! work with you attitude. Very attentive. Very clean. And great snacks too !! More
by Kuri699
January 28, 2025
The service advisor, Ross Geiger, was informative and thoroughly explained all recommendations. All staff are friendly and helpful. thoroughly explained all recommendations. All staff are friendly and helpful. More
by jlee222
Employees Worked With
January 25, 2025
My wife and I could not be happier for purchasing our new 2025 Mercedes-Benz GLE 350 from Walter’s Mercedes-Benz of Riverside if it was not the help of Christian Aparicio. Christian was attentive to our need 2025 Mercedes-Benz GLE 350 from Walter’s Mercedes-Benz of Riverside if it was not the help of Christian Aparicio. Christian was attentive to our needs regarding the features we were looking for in our dream vehicle and responded to our text messages and calls in a timely manner. Christian is very knowledgeable and gave detailed explanations on the process of buying our new SUV. Even though we shopped around and called Christian informing him that we were comparing prices and if it was okay to come by to test drive the vehicle once more, but drive it on the freeway to see how it drives, Christian did not say no, or feel we were wasting his time. My wife and I returned to the dealership, test drive the vehicle one more time to make sure that it is what we wanted, and purchased it. Christian has a lot of patience and he was at our service when we needed him. We will buy another vehicle in the future with the help of Christian because he went above and beyond for us. More
by Felix
January 25, 2025
Jonathan Hasshaw helped me out throughout the whole process and made everything very easy to understand and smooth. Everything was super transparent and updates were plentiful through text. When I went process and made everything very easy to understand and smooth. Everything was super transparent and updates were plentiful through text. When I went to pick up my car, I only waited about 5 minutes and even then everyone was apologizing for the wait. Highly recommend this place for their awesome customer service and friendly environment. More
by Daiblo
Employees Worked With
Jonathan Hasshaw
January 25, 2025
This is a very customer friendly establishment. My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle. My Service Contact, Alex Ramirez, is always friendly, helpful and thorough in discussing my vehicle. He anticipated my need for a loaner vehicle. He has always been on top of my vehicle's needs and his advice is spot on. More
by dpdq
Employees Worked With
