Walter's Mercedes-Benz of Riverside

Overall I give Walters a good review. Michael Ramos was my advisor and he always does excellent work. However, I experienced an issue with the charges that were applied to my service...no Michael Ramos was my advisor and he always does excellent work. However, I experienced an issue with the charges that were applied to my service...not Michael's fault. The amount the service dept wanted to charge me didn't match the charges when I ordered the parts. They did fix the issue when I brought it to their attention More

Since 2017 I have been servicing our vehicles with Walters Mercedes-Benz and have found the work performed has always been of the highest quality. The service representatives place the customer first Walters Mercedes-Benz and have found the work performed has always been of the highest quality. The service representatives place the customer first and make sure you are satisfied with the work completed. I have worked with Alex Ramirez for many years now to service my vehicles and he represents the highest quality service to the customer. He represents the high standards of service demanded of a Walters employee and is an asset to the company. More

Every one who assisted us was polite, friendly and so professional. Especially beautiful Liliana Duran. professional. Especially beautiful Liliana Duran. More

Everyone I delt with was amazing from beginning to end. They were all very professional and knowledgeable regarding the GLE 63S SUV I purchased. I never felt pressured during the purchase of the vehicle or They were all very professional and knowledgeable regarding the GLE 63S SUV I purchased. I never felt pressured during the purchase of the vehicle or warranties. Edwin went up and beyond giving me the time I needed to make the decision of my purchase. He spent plenty of time with me to explain how the vehicle operates. More

Purchased a GLE350 from Adam Stens. Terrific service, support and follow-up. Adam and his manager, Rob Little, took the time to ensure all questions and concerns were answered and add Terrific service, support and follow-up. Adam and his manager, Rob Little, took the time to ensure all questions and concerns were answered and addressed. Follow up support was outstanding. I’m already planning to replace my second car with another GLE and if Adam can find a car I’ll look no further than Walter’s Mercedes-Benz. More

Excellent service! ! Ross Grigier is always professional and very nice. I enjoy coming in for service ! Ross Grigier is always professional and very nice. I enjoy coming in for service More

Ross Geiger was prompt, friendly, and very capable. He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done prom He was honest about what I needed and gave me the best deals available. Since I needed four new tires I appreciated his efforts. Car was done promptly, washed, and work was excellent. I really enjoyed working with him; he is friendly and personal. More

Ross Greiger Ross was very accommodating he realized I was trying to read a book it was a bit loud in the waiting area he escorted me upstairs to a quieter room. Great customer service was trying to read a book it was a bit loud in the waiting area he escorted me upstairs to a quieter room. Great customer service More

Very professional with knowledgeable and courteous staff. Guests are treated with respect and questions are answered as best they can. Very pleased with the experience there. Guests are treated with respect and questions are answered as best they can. Very pleased with the experience there. More

walter mercedes did take good care of my vehicle, Ross Geiger was very transparent with my quote. I did like the workmanship Ross did, all my issues were resolved. Geiger was very transparent with my quote. I did like the workmanship Ross did, all my issues were resolved. More