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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,418 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,418 reviews
March 31, 2021
Rene Orellana help make my wife dream come true he help her with ordering and designing her 2021 Mercedes GLE53AMG for her retirement WoW what a great job. She can’t stop smiling. Thanks again Rene her with ordering and designing her 2021 Mercedes GLE53AMG for her retirement WoW what a great job. She can’t stop smiling. Thanks again Rene More
by Michaelt1
Employees Worked With
Rene Orellana
March 31, 2021
I wanted to thank you all for your help in making me a proud owner of a Mercedes. You’re amazing at what you do, Walters Mercedes is lucky to have Filomena and Christian on their team. They went above and proud owner of a Mercedes. You’re amazing at what you do, Walters Mercedes is lucky to have Filomena and Christian on their team. They went above and beyond to help me qualify for the car. I love my GLC!!! Christian personally hand delivered the vehicle drove all the way to San Dimas. AMAZING customer service! I will definitely refer my family and friends to Walters Mercedes! More
by Lessanmac
March 30, 2021
Never disappointed when I come to bring my car in for service. Very pleased with the service and care of my car. I can always count on Walters! A big THANK YOU to my advisor Joseph. He has helped me in t service. Very pleased with the service and care of my car. I can always count on Walters! A big THANK YOU to my advisor Joseph. He has helped me in the past and he does a great job. If I could give 10 stars I would!! More
by Jorgefinn
Employees Worked With
March 30, 2021
Brandon Monaco is the service advisor you want to ask for . His priority is you , communication is his top skill through out your visit and his follow up with you to see how you are doing after the job is co . His priority is you , communication is his top skill through out your visit and his follow up with you to see how you are doing after the job is completed as well as days after . More
by msanchez1315
Employees Worked With
Brandon Monaco
March 30, 2021
Really helpful tool the time to show all features in car , very helpful, best dealer had met very patient and understanding outgoing makes it comfortable to purchase a vehicle. Thank you again Christian Fel , very helpful, best dealer had met very patient and understanding outgoing makes it comfortable to purchase a vehicle. Thank you again Christian Felix and Justin Campbell for the help & service More
by Dcedillo
March 30, 2021
Was very Helpful and nice would really recommend him if You Are Looking For A Vehicle. Nice Experience for First Time Buyer and excellent service . You Are Looking For A Vehicle. Nice Experience for First Time Buyer and excellent service . More
by Stephaniejaslopez
March 30, 2021
My husband and I just purchased a vehicle from Rene Orellana at Walters MB. He was awesome to work with and was very patient while we looked at different cars. He explained details thoroughly and is ex Orellana at Walters MB. He was awesome to work with and was very patient while we looked at different cars. He explained details thoroughly and is extremely knowledgeable of the cars and differences in what each can offer. He has followed up with us a few times to make sure we don’t have any questions proving his service doesn’t stop with the sale. This is my 3rd car I have purchased from Walters and I highly recommend this dealership. Make sure you ask for Rene!!! More
by KellyV
Employees Worked With
Rene Orellana, Michael Georgie
March 29, 2021
Thank you David and Mark for always helping me when needed. Vehicle broke down and they helped me get it towed it. It was fixed and ready pretty quick. Just needed a new battery. needed. Vehicle broke down and they helped me get it towed it. It was fixed and ready pretty quick. Just needed a new battery. More
by Rbaseball84
March 28, 2021
Alex Ramirez is the best. I have been coming to service dept since 1999, dealt with all professional people here. If ever had any concerns they were always addressed right away. Highly recommend. dept since 1999, dealt with all professional people here. If ever had any concerns they were always addressed right away. Highly recommend. More
by Sandhu
March 28, 2021
I highly recommend this dealer. I was helped out by Eddy Elsayed and Ian West they both made my first Mercedes-Benz purchase easy and very enjoyable they go above and beyond expectations the sale was transp Elsayed and Ian West they both made my first Mercedes-Benz purchase easy and very enjoyable they go above and beyond expectations the sale was transparent and honest best car buying experience I’ve ever had. More
by adrianbarajas1124
