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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,423 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,423 reviews

November 17, 2019

My service Representive, Joseph Loera, keep me informed of the progress of the scheduled service and explained in detail the additional work that needed to be completed upon inspection. Vehicle returned cl More

by CruiserChris
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Chris, Thank you for your positive feedback! We are happy to hear that Joseph kept you updated and well-informed throughout the entirety of your visit. It is our pleasure to serve you in any way possible, and we look forward to continuing to provide you and your vehicle with the same top-quality care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 16, 2019

Leasing experience made easy We recently leased our 2020 GLC300, and with the outstanding help of Rene Orellana, it was a great experience. Rene is a true professional who worke More

by mstang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Rene Orellana
Nov 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are overjoyed that Rene went above and beyond to ensure that you were provided with the best possible deal and overall experience. We thank you for leaving him this 5-star review and recommendation, and we congratulate you on your new vehicle- on behalf of him and the entire team. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 15, 2019

buying this car was a great experience Gary at Walters Mercedes made the buying process fun. He listened to what we wanted and actually brought out the perfect car for us. We spoke abou More

by cheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Gary Kunzman
Nov 15, 2019 -

Walter's Mercedes-Benz of Riverside responded

Cheri, Congratulations on your new vehicle! We are thrilled that we had the opportunity to work with you, and that Gary could make your buying experience both enjoyable and successful! We hope you enjoy your new vehicle, and we look forward to continue providing you with top-notch service and deals in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 15, 2019

Stopped into MB Walters and had an amazing experience with Lupita! She met me at the door and took me straight to her desk to look up the car I was inquiring about. We then got the keys and took it out o More

by Hashim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupita Manzo
Nov 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hashim, Thank you for leaving Lupita this wonderful review! We are so pleased that you decided to stop by our dealership, and we are delighted to know that she took exceptional care of you throughout the entirety of your visit. She will be so proud to have earned your future business, and we will be awaiting an opportunity to work with you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 15, 2019

Great car buying experience. This is our 5th Mercedes, but first time buying from Walter's. This was the best car buying experience we have ever had. Rick Agkigbe was great. Kn More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Andy Towns
Nov 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Rosie, Congratulations on your newest vehicle! We are thrilled that you are so fond of the Mercedes-Benz brand, and we are overjoyed that we could assist you with your most recent purchase! Providing top-notch service and deals is so important to us, and we are glad that our efforts met your satisfaction. Please drive safely, and be sure to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 14, 2019

The atmosphere of the dealership is inviting, incredibly clean, professional, but yet very welcoming without feeling hounded. Andrew, Raul and Justin were absolutely amazing with greetings, assistance when More

by elenajjj
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Nov 15, 2019 -

Walter's Mercedes-Benz of Riverside responded

Elena, Thank you so much for your wonderful review! Maintaining a clean and welcoming environment is so important to us, and we are so glad that our facility and our service both met your satisfaction. We are so honored that you found your experience with us to be so enlightening, and we congratulate you on your purchase- on behalf of the entire team. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 13, 2019

The guy that made everything possible. Mike helped us get our first merc family car. Got us the best deal we can get and made everything as smooth bas possible. I'll get my next car from this guy!!! Thanks � More

by Amilli
Recommend Dealer
Yes
Employees Worked With
Mike Sales
Nov 13, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations to your family on your new car! We are thrilled that you decided to buy Mercedes-Benz, and that we had the opportunity to make your buying experience a great one! We wish you all the safest of travels, and we will be awaiting an opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 13, 2019

What a great way to buy a car! Mike is the real deal. If you're looking to buy Mercedes, go see Mike Sales in Riverside, CA. I know it's a long drive if you don't live near the area More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sales
Nov 13, 2019 -

Walter's Mercedes-Benz of Riverside responded

Nathan, Thank you for taking the time to leave Mike this amazing review! We certainly are very fortunate to have him on our team, and we are overjoyed to hear how greatly you valued his service! He will be so honored by your very kind words. Please don't hesitate to let us know how he and the team may be of further assistance to you in the future. We hope you enjoy your new Mercedes-Benz! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 12, 2019

If service could be better I have no idea how. When it comes to service, this dealer checks all of the boxes and J R is first rate as well. More

by Bill
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Walter's Mercedes-Benz of Riverside responded

Bill, Thank you so much for your amazing review! We couldn't be more honored by your very kind words, as it is our pleasure to provide you with the quality service that you so much deserve. We wish you safe travels and look forward to working with you again when your vehicle is ready for its next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 12, 2019

David has sold me 3 sprinters and 1 metris. I appreciate his professionalism and kindness. We drive all the way to riverside from San Diego and the main reason is I like who David is. If you need a Mercedes More

by Info
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your continued business and for taking the time to share this excellent review. It is wonderful to hear how confident you are in David's efforts and to know that he always provides you with top-quality assistance. We wish you the safest of travels and look forward to working with you again the next time you are in search of a new Mercedes-Benz. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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