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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,435 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,435 reviews

September 27, 2019

Eddy is perfect. . no pressure and always a great deal. leased several cars from him and everyone was smooth.i would highly recommend him to anyone looking for a MBZ More

by Abba
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Eddy this kind review and recommendation! We are overjoyed that he could consistently be of great assistance to you and make each of your leasing experiences so seamless. We hope you enjoy your new vehicle, and we look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 26, 2019

So happy! Absolutely great experience. They kept us hydrated throughout the process. David Alcantar was so informative and normal. Nothing was forced on us or “ More

by Paul Tamble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Alcantar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Paul, Thank you so much for your excellent feedback! It is our goal to make our customers' experiences as pleasant as possible, and we are happy to hear that you were well taken care of throughout the entirety of your visit. We thank you for doing business with us at Walter's Mercedes-Benz, and we warmly congratulate you on your new Sprinter. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 25, 2019

Very professional service. Always very professional. So inspiring to know there’s still a company that providers this level of expertise & comfort for the customer. I thought th More

by Itaintfriday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Sep 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing review! We value our customers' safety and satisfaction above all, and we are honored to have earned your 5-star rating all around. It is our pleasure to be of assistance to you- in any way possible, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 24, 2019

Excellent Service Visit Brandon Monaco helped me with servicing my Mercedes last week, including replacing my battery. I found him to be courteous, prompt with updates, and k More

by HH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! It is our goal to ensure that our customers experiences are as positive as possible in every aspect, and we are delighted to hear that Brandon went above and beyond with the guidance that he provided to you throughout your recent visit. He will be so honored by your very kind remarks, and we look forward to working with you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 24, 2019

Best Car Buying Experience I Have Ever Had I have never been treated better in the last fifty years than I was by Peter Tecson and his team at Walters. Peter made the process run as smoothly as More

by CPlante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson
Sep 25, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this amazing review! We are honored to have your loyalty, and overjoyed that we could consistently offer you great vehicles, deals, and overall experiences! Your satisfaction means so much to us, and we look forward to continuing to provide you with our best care in the future. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 24, 2019

Superior Service Brandon Monaco is my service advisor. He is incredible... very responsive, exceptionally quick to understand my needs and extremely proactive in findi More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Ron, Thank you for taking the time to share this wonderful review. We are overjoyed that Brandon could be of such great assistance to you, and that he was so efficient in getting you and your vehicular needs taken care of. It is our goal to make our customers' experiences as pleasant as possible, and we will continue to aim to offer you the same top-notch service and deals in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 24, 2019

recall Very prompt in all aspects of the job. Finished on time. Called and let know when the work was finished. Very friendly staff in person and on the phon More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Sep 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Bill, Thank you so much for your excellent review! We are happy to hear that your recent service visit went smoothly and efficiently. It is our pleasure to serve you, and we hope that you think of us again the next time you are in need of automotive assistance. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 23, 2019

Service Appointment Just wanted to thank my service provider with a job well done. Work was completed on time and I was provided with an updated status. More

by Curtis Mellon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Curtis, Thank you for taking the time to share this 5-star review! We are so pleased that David could get your service completed as efficiently and effectively as promised, and we thank you for confiding in our dealership with your automotive needs! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 23, 2019

Very nice people Alex Ramirez leads a team of very efficient and effective people dojng great service. Probably my 5th time being there and its one of the few maintena More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I dont remember their names
Sep 24, 2019 -

Walter's Mercedes-Benz of Riverside responded

Ron, Thank you so much for your wonderful review! It is our goal to make our customers' experiences as pleasant as possible, and we are honored that our service never fails to meet your satisfaction. We feel so fortunate to have your confidence, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 20, 2019

Great Experience My sales person i worked with, Isaid Barragan, made all the difference in the world. He was very impressive. Ive purchased many vehicles before and ha More

by Pnikolich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this wonderful review! We are so glad that you decided to work with us at Walter's Mercedes-Benz, and we are overjoyed that Isaid could make your buying experience so smooth, enjoyable, and ultimately successful! We are so excited for you to enjoy your new vehicle, and we look forward to working with you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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