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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,435 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,435 reviews

September 20, 2019

Patient and Helpful John has been doing a great job helping me. I’m a very particular type of guy so I know what I want and John Shelley has been working hard to make it More

by Brock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
Sep 23, 2019 -

Walter's Mercedes-Benz of Riverside responded

Brock, Thank you so much for your positive review! Your satisfaction is our priority, and we are delighted to hear that John has been of such great assistance to you throughout the process of finding your perfect vehicle. We appreciate you choosing Walter's Mercedes-Benz, and we, too, look forward to continue working with you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 20, 2019

Smooth and easy This is the second lease that LeNard Baker has helped me with. He was quick and very patient answering all of my questions. Made the entire thing smo More

by Mbeith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LeNard Baker
Sep 23, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so appreciative of your continued business, and we are thrilled that Lenard could provide you with remarkable assistance and a top-notch experience once again. We wish you safe travels and hope that you continue to confide in our dealership for your automotive needs in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 19, 2019

Thank you! Dealership and management was okay, but the sales man named Richard Akigbe was exceptionally awesome!! Not to mention extremely knowledgeable he’s b More

by Noah Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Bryan Fitzpatrick
Sep 20, 2019 -

Walter's Mercedes-Benz of Riverside responded

Noah, Thank you for taking the time to leave Rick this wonderful review! He certainly is an incredible asset to our team, and we are thrilled that he could make your recent Walter's experiences so smooth and hassle-free! He will be so proud to have earned your very kind recommendation. Please don't hesitate to let us know if he or the team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 19, 2019

A great shopping experience The dealership was very organized and clean, the sales person that greeted us was very cordial and friendly and was very knowledgeable about the type More

by Dick Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emil Iltchi, David Covarrubias
Sep 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Dick, Thank you so much for your excellent review! It is our goal to ensure that our customers' experiences are as positive as possible, and we are pleased to know that your recent visit was 5-stars all-around. We greatly appreciate your business, and we hope to continue serving you and your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 18, 2019

Service Advisor - Joseph Loera - Walter's MBZ (Riverside) Joseph was thorough and professional and was instrumental in creating a seamless and successful service experience for my 2018 MBZ. Joseph took the ti More

by GaryK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Gary, Thank you for taking the time to leave Joseph this excellent review! We are happy to hear that he provided you and your vehicle with the quality service that you so much deserve. We wish you safe travels and hope to work with you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 18, 2019

The most pleasant experience John Shelley was by far the best car salesman I’ve worked with. He was exceptional in every way, he cared about my needs and kept me in my budget and More

by Ms Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
Sep 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Ms. Johnson, Thank you so much for taking the time to leave John this wonderful review and recommendation! We are happy to hear that he was so helpful and accommodating in the process of getting you into the perfect vehicle. We warmly congratulate you on your purchase, and we thank you for doing business with us at Walter's Mercedes-Benz. Please let us know if there is anything more that our team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 18, 2019

Excellent Customer Service Walter’s Mercedes Service Advisor Cody Burt hit high marks! Cody follows-up on all issues, on time and is a pleasure to work with . More

by Croth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Sep 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are delighted to know that Cody provided you with thorough and efficient service and ensured that your recent experience working with him was 5-stars all-around. Please drive safely, and don't hesitate to let us know how he and the team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 16, 2019

New Dealer After dealing with a different Dealer we decide to give Walters a opportunity, and Eddy Elsayed, make sure we found the reason to stay. Thank you More

by The Cueva's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero
Sep 17, 2019 -

Walter's Mercedes-Benz of Riverside responded

The Cueva's, Thank you so much for taking the time to leave us this excellent review. We are thrilled that you decided to give our dealership a chance, and that Eddy could make your visit an all-around success. We are honored to have earned your future business, and we look forward to continue serving you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 13, 2019

Pleasant Water’s Automotive never disappoints. Everyone is always so happy and helpful. I am always treated with kindness and they are very professional. I alw More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Burke, Rick Akigbe, Brandon Monaco
Sep 13, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! It is our goal to ensure that our customers' experiences are as positive as possible, and we are proud to have earned your 5-star rating all-around! We greatly appreciate your business, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 13, 2019

Wonderful Andrew helped me find my perfect car. He was friendly and very knowledgeable. He gave me the greatest deal possible, all super stress free experience More

by Heatherlynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Sep 13, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations, Heatherlynn! We are overjoyed that Andrew could provide you with the perfect vehicle, deal, and overall experience! We thank you for sharing this excellent review, and we hope to work with you again when the time comes for your first service.

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