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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,419 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,419 reviews

March 29, 2019

satisfied and happy for my new acquisition It was an excellent deal for the seller David Covarrubias to facilitate the purchase of my car and give me the best numbers for me.the treatment and More

by palmas35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Covarrubias
Apr 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent rating! We are delighted to know that David provided you with such great assistance throughout your recent purchasing process. We hope you are enjoying your new car, and we thank you for working with us at Walter's Mercedes-Benz. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 29, 2019

Service JR did a great job in servicing my 2015 S class coupe ! He is very professional and promte throughout the service. And he always do a follow More

by JoeK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Joe, It is always our goal to ensure that our guests' are fully satisfied with our service, and we are pleased to know that JR's efforts did not disappoint. Please drive safely, and don't hesitate to let us know if there is anything more we may help you with in the future. We look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 28, 2019

I will always look for Andrew Wagner at Walter's Mercedes I never filled out any of these comments before, but I had such a good experience working with Walter’s Mercedes - Benz sales person Andrew Wagner. Bu More

by kans19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Mar 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this incredible feedback! We are honored by your kind words and proud to know that Andrew's service exceeded your expectations. Providing our customers with seamless experiences is so important to us, and we are thrilled that his professionalism and your new vehicle both met your satisfaction. We are so glad that we had the opportunity to serve you, and we are overjoyed that Andrew could make this purchasing process a special one. Congratulations on your new vehicle. We look forward to working with you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 27, 2019

Professional I want to thank Andrew and Raul for this great experience. I wasn’t going to buy a Mercadez but Andrew made it easy. I felt no pressure in buying like More

by Rbarragan1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul. Andrew assistant , Andrew Wagner
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so glad that you decided to buy Mercedes-Benz, and we are thrilled that Andrew and Raul could make your purchasing experience so seamless and pressure-free. We are delighted to hear that you are enjoying your new vehicle, and we hope to see you again when it is ready for its first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 27, 2019

Great experience! Regarding #1 Salesman Ryan Dunahoe Thank you for taking time to show me all the features on my new car. The process was simple and you made every e More

by Shortcake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dunahoe
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Ryan this very kind review and recommendation! It is a pleasure to hear that he provided you with a great deal and thorough assistance! We hope you enjoy your new Mercedes-Benz and all of its wonderful features. Please let us know if there is anything more that our team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 27, 2019

Amazing! Wish I’d come here sooner Hands down one of the best experiences I’ve ever had with a car dealer. Walter’s Mercedes seriously raised the bar on my expectations of what true cus More

by Rubgar55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaid Barragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Ruben, Thank you for taking the time to share this amazing feedback! It is so wonderful to hear of your satisfaction with your visit, and we are honored to know that our team's service exceeded your expectations! We are overjoyed that Isaid was able to provide you with one of your best dealer experiences yet, and on behalf of him and the whole team- we congratulate you on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 27, 2019

Great Experience, Very Satisfied, Very Happy Mike Sales went out his way to make sure I got the best deal. Let’s just say I drove 61 miles into my dream car. From Los Angeles to Riverside. I str More

by Triveia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Bryan Fitzpatrick, Mike Sales
Mar 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind recommendation! We appreciate your willingness to go the extra distance to work with us, and we are thrilled that Mike could provide you with a great deal and a positive overall experience! We congratulate you on your new vehicle and hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 26, 2019

Good service Everyone is there to help you to make the best choice possible. They make you feel like family from the minute you walk into the door. More

by Nicole01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Nicole, Our customers' satisfaction is our priority, and we are pleased that was made evident through the service provided to you. Providing comfortable and enjoyable dealer experiences is what we aim for, and we hope that you continue to confide in our team for your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 26, 2019

Fast Response My battery went dead on my 2011 Mercedes C Class. Made an immediate appointment with David Greene to get a replacement. He and the Service Team got More

by LQ Bill
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We are so glad that David and the team were able to get you in and get your vehicle taken care of so efficiently. We wish you safe travels and hope that you continue to confide in our dealership for your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 26, 2019

Great Experience! Great customer service! I came in to look at a GLC300 and Alin helped me out. Salesman was very knowledgable and helped answer all my questions. Highl More

by BaMnBaM89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alin Cole
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your recommendation! We are so delighted that Alin could be of such great assistance to you! If you ever have any further questions in the future, please don't hesitate to give us a call. We hope to work with you again soon. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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