Walter's Mercedes-Benz of Riverside

Quality service As soon as I walked on the lot of Walters Mercedes Benz of Riverside There was no pressure. Sales associate Matt Minkie asked me if I needed direct As soon as I walked on the lot of Walters Mercedes Benz of Riverside There was no pressure. Sales associate Matt Minkie asked me if I needed directions to the service department.. I told him I was interested a new vehicle. Matt and the whole team at Walters Mercedes Benz Riverside were wonderful throughout the whole process. Friendly, caring and had a true desire to get me into the vehicle I truly would be happy driving. Matt his manager the finance officer and the general manager along with all associates and service personnel II met made me feel that I was joining Walter’s MB family.. I want to thank everyone at Walters for giving me a wonderful buying experience. Keith F. More

Great experience, pain free! I bought the car of my preference. The Sales Agent, Christian Garcia, who was helping me did an awesome job. His approach to customer service was deli I bought the car of my preference. The Sales Agent, Christian Garcia, who was helping me did an awesome job. His approach to customer service was delivered in a professional and friendly way. Go Christian! More

Exceptional service I’ve been taking my car to Walter’s Mercedes since 2014. I always receive great service. I also feel that service department is honest. They do not tr I’ve been taking my car to Walter’s Mercedes since 2014. I always receive great service. I also feel that service department is honest. They do not try to push unnecessary repairs. They are also fast when servicing my car(s). More

My First Mercedes Benz! This was my first experience going in to a Mercedes dealership and I have to say I was very impressed! From when I first emailed them to talking on th This was my first experience going in to a Mercedes dealership and I have to say I was very impressed! From when I first emailed them to talking on the telephone I was treated with respect and courtesy. When I got there their level of customer service was top notch . I got the pleasure of working with Andrew Wagner and Raul Ayala. They both went out of their way to make me and my wife feel at home and both worked very hard to make sure every aspect of our experience a positive one. The numbers we went over on the telephone were the numbers that were presented to me when sitting in the office . I appreciate that because I drove 1 hr to get there and I wasn’t interested in playing any games! It was worth it . The finance and signing was also easy and friendly. I would highly recommend working with them to anyone thinking of getting into a new Mercedes And wants an easy experience... Thanks again More

Happy Customer My service person was Austin Schneider and he was great. I asked for a discount and he was able to bless me with one. With a Mercedes all the costs co My service person was Austin Schneider and he was great. I asked for a discount and he was able to bless me with one. With a Mercedes all the costs count. Also, having the loaner car really made it a stress free situation. My husband said whoever worked on my car was a good mechanic because of the work he did as opposed to the work he could've said "I needed" if you catch my drift. I didn't feel taken advantage of at all. I felt like I'm the one that came out on top and I DEFINITELY don't always feel like that when leaving any auto shop. Also, right before I left I noticed there was dust that settled on my car since they washed it the day before and (I can't remember his name) went and got cleaner and washed off my windows for me right there. So thank you Walter's Mercedes & Austin Schneider! ? More

Andrew and Raul Curtious, professional, and knowledgeable they made my purchase so pleasant! I would for sure recommend them to anybody wanting a new Mercedes! Let Curtious, professional, and knowledgeable they made my purchase so pleasant! I would for sure recommend them to anybody wanting a new Mercedes! Let Andrew know what you want and he will find it for you at your price. My best car purchase ever!!!! More

Great service experience with Austin Schneider! Would highly recommend Austin and Walter's M-B of Riverside - quick and easy service and very friendly team. Got me in same day and out under an hour. Would highly recommend Austin and Walter's M-B of Riverside - quick and easy service and very friendly team. Got me in same day and out under an hour. More

Excellent Services My wife and I went shopping for a vehicle this week and met Gene Russell my salesperson. We don’t have much experience on purchasing vehicle, but Gen My wife and I went shopping for a vehicle this week and met Gene Russell my salesperson. We don’t have much experience on purchasing vehicle, but Gene was extremely professional and patient. He was not pushy and knowledgeable about vehicles. He made the experience very enjoyable...a great salesperson. The finance and lease manager Andy Towns was also very professional and helpful. Thank you Gene and Andy. I am enjoying my vehicle! More

EXCELLENT BRANDON MONACO WAS VERY KIND MADE EYE CONTACT AND HAD A SMILE AT ALL TIMES VERY GOOD CUSTOMER SERVICE. HE HAD GOT UBER FOR ME TO TAKE ME TO TYLER MALL BRANDON MONACO WAS VERY KIND MADE EYE CONTACT AND HAD A SMILE AT ALL TIMES VERY GOOD CUSTOMER SERVICE. HE HAD GOT UBER FOR ME TO TAKE ME TO TYLER MALL AND HE MAD SURE THAT I GOT UBER BACK TO THE DEALER AND I LIKE THAT IT WAS MY FIRST TIME AT THIS MALL I AM NOT FROM THAT AREA. THANK YOU BRANDON MONACO FOR YOUR KINDNESS. More

Excellent service, as always! Mercedes always make me feel welcome and all the associates are always extremely polite and helpful. Cody Burt made sure my service went by without an Mercedes always make me feel welcome and all the associates are always extremely polite and helpful. Cody Burt made sure my service went by without an error and kept me in the loop about everything. More