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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,435 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,435 reviews

June 05, 2018

Awesome experience Thank you Bryan Fitzgerald for an amazing buying experience at Walter Mercedes! Thank you for taking the time to help me find the perfect car! More

by Becca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick
Jun 06, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Becca, We're so glad that Bryan was able to be of so much assistance to you in taking home your perfect new vehicle! We hope that you are enjoying it as much as you had anticipated, and we hope to see you once it is ready for its first service. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 04, 2018

Car Buying Made Easy! Car buying is normally one of those tasks that I don't enjoy, but my recent experience at Walter's Mercedes Benz of Riverside was differnet. When my More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Minke
Jun 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

It's so great to hear that your recent experience at Walter's did not follow your perception of a typical car-buying experience. We're so glad that Matt took such great care of you, and that he educated you about the vehicle you were looking for to ensure that you would make the best choice. Even if it took an extra visit, we're thrilled that you finally did! We appreciate your recommendation and your loyalty in Matt and the team! Enjoy your new vehicle, and check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

June 03, 2018

Third time buying at Walter’s Mercedes I had bought my third vehicle at Walter’s Mercedes and every time they just exede my personal expectations. Will be coming back!l for my next vehicle More

by Manuel Contreras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bently Cheng
Jun 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Manuel, Thank you for your loyalty to Walter's Mercedes-Benz. We're so glad that we have been able to help you take home your perfect vehicle three times now, and we look forward to continuing to work with you for your future automotive needs. We hope you are enjoying #3! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke- General Manager

June 02, 2018

Thank you Bryan F. After trying to make a deal with Fletcher Jones Mercedes Benz where my fiancé and I got treated like crap and was lied to I decided to reach out to Wa More

by Astor W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero, Bryan Fitzpatrick
Jun 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Astor, We're so glad that Bryan and Raul were able to turn your negative car-buying experience into one that was far more positive. If you need any further automotive assistance in the future, we would love to do what we can to help! Congratulations on your third Mercedes-Benz. We hope to assist you with #4. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 02, 2018

Wonderful,. I had a great time looking for my new MB. Jin Lee was very professional, & dedicated to MB. He helped me decide in getting my second MB.I will definitely come for another one . He is an asset More

by mcj1356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Jun 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

We agree that Jin is a great asset to the team, and it's so great to hear that he provided you with such a helpful experience! We appreciate your feedback, and we look forward to working with you again for #3! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 02, 2018

Great Customer Service......No B/S very honest and up front! I would buy here again and would recommend this dealership to others.....Eddy was straightforward, gave us various scenarios (buy used vs. lease new) More

by LORICHRISTINE816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Lori, We're so glad that Eddy made your recent buying experience so smooth and hassle-free! We thank you for your recommendation and look forward to working with you again in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 01, 2018

Expert Service Brandon Monaco helped me with servicing my C300, he was a pleasure to work with, answered all my questions, even washed my car. I will be returning More

by CoachTom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jun 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Tom, It's so great to hear that your C300 was well taken care of during your recent service visit. Brandon will be so pleased to know that you are so confident in his services! We will see you next time. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 01, 2018

Wonderful non pressure deal My salesperson, Jacqueline Nasser was so pleasant and knowledgeable about the Mercedes Benz vehicles. I love that she didn't pressure us and gave us More

by Mellowyellow46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Finance Manager was so pleasant. I feel so bad that I forgot his name but he was very pleasant, articulate and explained everything so throughly, Jackie Nasser
Jun 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this awesome review! It makes us so happy to know that Jackie provided you with such remarkable service, on top of a great deal. We are both proud and fortunate to have your loyalty, and we hope that you continue to confide in us in the future. Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 01, 2018

Excellent service I had a great experience. Brandon Monaco was courteous, respectful, explained everything well. I recommend this service place to all of my friends and More

by HelenP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Jun 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Helen, Thank you so much for your recommendation! It's so nice to know that Brandon took such great care of you during your recent service visit! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

June 01, 2018

Quality Dealership I was welcomed by Matt Minkie, a young guy who is very knowledgeable in the vehicles we browsed. He was a great listener and found a vehicle that acco More

by ALodge123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Minke
Jun 04, 2018 -

Walter's Mercedes-Benz of Riverside responded

Customer satisfaction is our utmost priority, so it's such a pleasure to hear that Matt was so devoted to helping you to find the perfect vehicle for you and your family. We hope that you all love your new car! Please let us know if you need any further assistance in the future. We would love to help! Check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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