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Westside Lexus

Houston, TX

4.8
7,135 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,135 reviews

December 14, 2023

This was the third car we have purchased from Westside Lexus. Every experience has been excellent. More

by dds_sr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
Dec 15, 2023 -

Westside Lexus responded

Congrats on your new car! We are thrilled that your experience was excellent with our team. Thanks for sharing with Westside Lexus!

December 14, 2023

I am new to the Lexus brand, but not to car buying. I have a lot of experience purchasing cars over the years. I have had to deal with many salesmen and dealerships over the years and generally it ha More

by JMASON11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Malia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Westside Lexus responded

Hooray for five stars and a new car! It's wonderful to know that your experience with Brooke and our team at Westside Lexus was a positive one. Thanks so much for recommending us - enjoy every ride in your new GX 460!

December 13, 2023

Great experience and will buy my next Lexus from them only wish the dealership was closer to where I live. More

by JHR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Westside Lexus responded

We're glad to know you had a great experience at Westside Lexus. We appreciate your loyalty and look forward to serving you again in the future, no matter where you live!

December 13, 2023

Have excellent credit score above 800 and interest was high 10% with Lexus Financial Services More

by cindybella77074
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Westside Lexus responded

I am sorry to see you were not satisfied with our finance options. We strive to be fair and accommodating to all our customers, so if we've missed the mark here, I do apologize. If you would like to discuss your concerns with me directly, please feel free to reach out. Thank you, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

December 12, 2023

Trustworthy, efficient, kind, respectful and well managed. We felt informed and comfortable during the entire process. More

by PAMBRIEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Westside Lexus responded

It's great to know you felt comfortable and informed throughout your experience with us at Westside Lexus. We appreciate the kind words!

December 10, 2023

Mr. Loving helped me pick the right car for me. He was never pushy and very knowledgeable about the vehicles. He made buying the car completely painless. He was professional and thorough. I appreciate him More

by kbcar2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Westside Lexus responded

We're glad to know that Mr. Loving was able to assist you in finding the perfect car here at Westside Lexus! Our team always aims for a stress-free and informative experience, so it's great to hear your feedback. Enjoy your new ride!

December 10, 2023

I have worked with Mary Margaret for many years and she is the best. Also, Judy in finance was incredible and got me a better interest rate. The service department rushed the inspection on my RX under St More

by milton5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Westside Lexus responded

We're so glad to know that Mary Margaret, Judy, Stefan, and the rest of our team at Westside Lexus made your experience exceptional. We appreciate your loyalty over the years!

December 10, 2023

I have been buying cars at Westside since 1993 and everybody is very cordial. Alex Winnicki has been my go to guy through the years. He is very knowledgeable and helpful making a car buying decision. More

by geogolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Westside Lexus responded

We're delighted to know that you've been with us since 1993 and have had great experiences at Westside Lexus, especially with Alex. We appreciate your loyalty and look forward to continuing our relationship in the years ahead!

December 10, 2023

Great place! !! Nice people, the sealer Edwar Guerrero was a very good person to help with everything!!! More

by SALES@AMARILLOHOMES.US
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Westside Lexus responded

We're so glad to know you had a great experience with our team at Westside Lexus! Thanks for sharing your feedback, we appreciate it.

December 09, 2023

Chong Lee was great - as always - this is my 6th Lexus - 4 or 5 from Westside. I didn’t feel like Westside valued my business as a repeat customer. If not for Chong Lee, I would have bought a car from anoth More

by crawfma1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Westside Lexus responded

We're glad to know that Chong Lee was able to assist you effectively. We appreciate our valued repeat customers here at Westside Lexus, and will work on improving our service to show this. Thank you for sticking with us!

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