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Westside Lexus
Houston, TX
6,424 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,424 reviews
August 05, 2021
Great customer service! John Loving is a great salesman. Got the deal done with the car I wanted. Gave me a fair price on my trade in. Nail Sharman was wonderful answering all my financing questions. They w Got the deal done with the car I wanted. Gave me a fair price on my trade in. Nail Sharman was wonderful answering all my financing questions. They will definitely all get my referrals and future business. More
by Caffeyonthebeach
Verified Customer
Helpful August 04, 2021
Very large. Very expansive inventory. Doug Phillips was very informative and competent internet sales manager for certified vehicles. His communication led us to drive 180 miles to the dealership. very informative and competent internet sales manager for certified vehicles. His communication led us to drive 180 miles to the dealership. More
by Jackrabbit
Employees Worked With
August 04, 2021
Professionalism of sales (Lurie) and financial staff, Manuel Gomez was welcomed. Both were very knowledgeable about their area of expertise. Didn’t feel the high pressure characterized by the profession. Manuel Gomez was welcomed. Both were very knowledgeable about their area of expertise. Didn’t feel the high pressure characterized by the profession. More
by brendalclayton
August 04, 2021
A first-class operation. This is my third Lexus and part of my decision process is the way I am treated during the life of the vehicle, i.e. when the car needs maintenance or repair, not just during the pur of my decision process is the way I am treated during the life of the vehicle, i.e. when the car needs maintenance or repair, not just during the purchase process. More
by Suerob48
August 03, 2021
Both Frank Mata and J-Teodoro were really helpful, both were really friendly, and there customer service was really goo. Looking forward to do business in the future Thank u were really friendly, and there customer service was really goo. Looking forward to do business in the future Thank u More
by avelarfrank
August 03, 2021
We have been doing business with Lexus for over 15 years. The only reason why we stay with Lexus is the excellent service. By far they have the best service. The only reason why we stay with Lexus is the excellent service. By far they have the best service. More
by TOOSALINI
August 03, 2021
Professional sales personnel, no pressure but great follow through. All around a good experience! I have been looking for this car for some time and found it at this dealership. So far so good! follow through. All around a good experience! I have been looking for this car for some time and found it at this dealership. So far so good! More
by HSIEWERT
Employees Worked With
August 02, 2021
Has a good amount of inventory to select from compare to other dealerships. My salesman was super nice and accommodating. The dealership was clean and nice! other dealerships. My salesman was super nice and accommodating. The dealership was clean and nice! More
by brennatran
Employees Worked With
August 02, 2021
Merrill, Sales representative was excellent. He genuinely cared about what I wanted in a car and made me feel like family. Thank you so much. cared about what I wanted in a car and made me feel like family. Thank you so much. More
by seebelinda
August 02, 2021
Everything made easy! The showroom is immaculate, everyone is friendly and knowledgeable. There isn’t anything that I can recommend changing or updating with their service. everyone is friendly and knowledgeable. There isn’t anything that I can recommend changing or updating with their service. More
by PETIETX
Employees Worked With
Dallas Chamberlain
