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Westside Lexus
Houston, TX
7,033 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,033 reviews
August 26, 2021
Mark Solomon was excellent.My car buying experience was Mark Solomon was excellent. My car buying experience was one of my best and online. I love my NX 300 Lexus. Westside Lexus the best Mark Solomon was excellent. My car buying experience was one of my best and online. I love my NX 300 Lexus. Westside Lexus the best More
by JUSTLINDADAVIS
Verified Customer
August 26, 2021
I never heard back from Doug Phillips about the second key fob that was going check on. My salesman was off when I picked up key fob that was going check on. My salesman was off when I picked up More
by jjohnson_101
August 26, 2021
John was amazing, he took the time and patience with buying my dream vehicle! I truly appreciate him for giving me the full Lexus experience!!! buying my dream vehicle! I truly appreciate him for giving me the full Lexus experience!!! More
by TYJACK83
August 25, 2021
Excellent dealership. Have bought 2 cars from Westside and can highly recommend both their sales and service. The sales department is knowledgeable about the cars and carefully explains the features. Havi and can highly recommend both their sales and service. The sales department is knowledgeable about the cars and carefully explains the features. Having the same service rep — we have had Laura Brown for 9 years — makes scheduling service a breeze. i also like the comfortable waiting room. More
by Ebgoodwinco
August 25, 2021
Thanks for giving me quality customer service Mark Solomon @ Westside Lexus. My purchase process went smoothly and I am definitely enjoying my new RX. Kind Regards, Dana W. Solomon @ Westside Lexus. My purchase process went smoothly and I am definitely enjoying my new RX. Kind Regards, Dana W. More
by dlj2502
Employees Worked With
Other Employees :
Tech guy was knowledgeable and provided excellent customer service! Westside
August 25, 2021
Despite current low inventory, the experience was excellent and we were able to walk away with a car we love! Very professional and not pushy at all. Alex was transparent and straightforward with all excellent and we were able to walk away with a car we love! Very professional and not pushy at all. Alex was transparent and straightforward with all of the options. More
by nicole
August 24, 2021
Steve Machann explain to us the advantages of leasing. We discussed the Lexus national add and the discrepancies to reality. The process of selection, pricing, terms, delivery and possession fluid as expecte discussed the Lexus national add and the discrepancies to reality. The process of selection, pricing, terms, delivery and possession fluid as expected. JT Teodoro delivered with clarity financial declarations and pertinent documentation and after signatures place in a flash drive for us to keep making the transaction paperless More
by hurtadolindar
August 24, 2021
Tim Easterling was very helpful with low car sales pitch. I told him what I want and he was helpful at finding the right car for me. He also took care of my rental car since it was after hours for the rental I told him what I want and he was helpful at finding the right car for me. He also took care of my rental car since it was after hours for the rental car company. More
by kristi1012
August 24, 2021
I would highly recommend working with Jeff Margolis to purchase your next vehicle atWestside.. Lookng forward to do business with him again in the future purchase your next vehicle atWestside.. Lookng forward to do business with him again in the future More
by milen_298
Employees Worked With
Jeff Margolis
August 24, 2021
The purchase of my new Lexus went perfectly! Everyone was very professional. The current inventory is low, however there was a suitable car available for purchase. was very professional. The current inventory is low, however there was a suitable car available for purchase. More
by dworden_1
