Back

Westside Lexus

Houston, TX

4.8
7,139 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,139 reviews

September 29, 2021

As a long time West Side customer, y’all are fantastic! Shekhar always comes thru for us. From top to bottom the West Side team is the best I’ve ever dealt with. Thanks to all. More

by MHAJDA1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Westside Lexus responded

Your positive review makes our day! Thanks for taking the time to recognize Shekhar and the team at Westside Lexus. We are happy to have you as a customer and look forward to your next visit!

September 28, 2021

Pleasant atmosphere with no pressure sales. They had a car we were looking for and made it easy to buy. More

by jackrschaffer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Westside Lexus responded

We are thrilled that you found the right car here at Westside Lexus! Thank you for sharing your positive, pressure-free experience with our team. Safe travels and we hope to work with you again down the road!

September 28, 2021

Jeff Jones was knowledgeable and helpful throughout the car purchasing process. With the low on-site inventory due to world issues, he worked hard to connect us with the perfect car! He took the time to se More

by sandy708
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Westside Lexus responded

Congratulations on your new car! All of us at Westside Lexus appreciate the time you took to write about your experience working with Jeff during your new car purchase. We are thrilled to hear he was able to assist you so successfully. We especially love that he helped you drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new Lexus RX!

September 28, 2021

They were very attentive help me with a better interest rate they were very knowledgeable I will most definitely use them in the future💕 More

by STONE49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe
Sep 28, 2021 -

Westside Lexus responded

We're glad we could be of assistance! Thank you for the great review and for doing business with the Westside Lexus team!

September 26, 2021

John and JT were great from start to finish. I would definitely recommend them for a friend. More

by johnk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Westside Lexus responded

We deeply appreciate your kind words. It thrills us to see that JT and John are going above and beyond to create fantastic experiences for our guests. Thanks for supporting Westside Lexus!

September 26, 2021

The whole process was easy and enjoyable! Everybody was super friendly and helpful. My husband and I commented several times that it was the best car buying experience we've ever had. More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Westside Lexus responded

We're over the moon that we've set a new record in you and your husband's vehicle-buying experience! Thank you for the awesome review, Amanda, from the whole Westside Lexus team. Drive safe!

September 26, 2021

Excellent experience overall with great service by Jeffrey and Charley Byers!! Jeffrey made our experience wonderful and we will be back! More

by John Murray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Sep 26, 2021 -

Westside Lexus responded

We are delighted to know that our team is creating wonderful experiences for our valued guests! Thanks for supporting Westside Lexus and congrats on your new car, John!

September 26, 2021

I am an out-of-state resident who found a used car located at Westside Lexus on cars.com. Needless to say, before making any purchase, I had to get a sense of the company, as to their competence a More

by Dan Welch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Westside Lexus responded

Hi Dan - We really appreciate you stopping by to share your thoughtful feedback. It is gratifying to hear that you had such a positive experience with David, Sam, and Christian, and we will pass along your kind words to them. Thank you for your business and your glowing review of Westside Lexus. Enjoy the ride in your new-to-you car!

September 26, 2021

Mj was really helpful and friendly person, she helped me on whole process of purchasing my car with good deal. More

by Sheyda mk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ Rizvi
Sep 26, 2021 -

Westside Lexus responded

We are thrilled to see that MJ is going the extra mile for our valued guests. Thanks for supporting Westside Lexus and congrats on your new car!

September 26, 2021

Very pleased with Mike Nelson for all his help. Got just the vehicle we wanted & the whole experience was very pleasant! More

by Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2021 -

Westside Lexus responded

We appreciate your kind words for Mike and the team. Thanks for supporting Westside Lexus and congrats on your new car!

Sep 26, 2021 -

Kay responded

Thank you! We are already in love with our RX!! 💜

...
287
...