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Westside Lexus

Houston, TX

4.8
7,043 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,043 reviews

January 03, 2021

John has always been very professional and finds us the right car according to what we asked of him. Likewise, Anil was so patient with the questions I asked regarding financing. The dealership is very c More

by AWADOMINGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Westside Lexus responded

Thank you for the stellar review of John, Anil and Westside Lexus! We are grateful to have you as a customer and hope to work with you again down the road.

January 03, 2021

When my 2000 SuburbN broke guan, my friend highly recommended I look at Westsude Lexus. She had dealt with several Of the sakes people and had positive remarks for then. They did not disappoint. The More

by proverbs31verse30
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez
Jan 05, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and we are so glad we lived up to your friend's recommendation. We hope that you continue to enjoy your newly purchased vehicle!

January 03, 2021

Very nice and helpful staff. Beautiful facility and very service oriented. Staff is accommodating and willing to help and work with you. Would recommend them. More

by sarahsallyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
Jan 04, 2021 -

Westside Lexus responded

Thank you for the wonderful feedback about our service and facilities! It makes us happy to know that you're a satisfied customer. Hope to see you again at Westside Lexus!

January 02, 2021

All I can say is what great customer service. I was about to sign with a different dealer but my bank referred me to Mary Margaret, best decision ever. Her team took care of me and I can't stop talking abou More

by MARIAESTHERGLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gonzo Jimenez, Dallas Chamberlain
Jan 05, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are grateful for your business here at Westside Lexus, and we will be sure to let Mary and our team know that you appreciate their help. We hope to see you again sometime!

January 01, 2021

Dealership is clean and loved the environment. Everyone, I encountered was very friendly. My salesperson Jeff Margolis was an excellent representation of your company. Lovely More

by ssewoniku
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Margolis, Nam Pham
Jan 05, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are so glad Jeff took such good care of you here at Westside Lexus, and we will be sure to let him know that you appreciate his help. We hope to see you again sometime!

January 01, 2021

We are very pleased with our car and the prompt turn around of the transaction. Very pleasant dealership with excellent and professional staff. We were very happy with the measures that the dealership a More

by Dlanoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shafer, Jeff Margolis
Jan 05, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are so glad we could make the experience safe and comfortable for you during this difficult time, and all of us here at Westside Lexus hope that you continue to enjoy your newly purchased vehicle!

January 01, 2021

Shout out to Mr. Doug Phillips & Christian Davidson for the exceptional services. The transaction went so smooth, completed in just two days, and the vehicle is so exact as described or even better!. I More

by happydad99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are so glad Doug and Christian took such good care of you here at Westside Lexus, and we will be sure to let them know that you appreciate their help. We are proud that we earned your returning business, and it was our pleasure to assist you with your recent Lexus IS 250C purchase. We look forward to your next visit!

January 01, 2021

Our new car sales experience was very smooth and easy. The sales person who helped us, Lauren Goldman, was very professional and helped us find exactly what we wanted. More

by hollenbeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and we will be sure to let Lauren know that you appreciate her help. We hope that you continue to enjoy your newly purchased vehicle!

January 01, 2021

From the general manager down to the general financial manager to the salesman very professional. Salesman D Thornton was outstanding. They all made our buying experience awesome. More

by JMKIRK17
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and we will be sure to pass along your kind words. We hope that you continue to enjoy your newly purchased vehicle!

January 01, 2021

Mike was an awesome guy to work with. Very nice and Mike was an awesome guy to work with. Very nice and hustled to get us out of the dealership - we had plans that night to attend. Great experience! More

by angieinpitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are so glad Mike took such good care of you here at Westside Lexus, and we will be sure to let him know that you appreciate his help. We hope to see you again sometime!

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