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Westside Lexus

Houston, TX

4.8
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,034 reviews

December 10, 2020

Westside is by far the best dealership with the best customer service I have experienced. Gorgeous facility and great staff. Mark Solomon was a pleasure to work with. Knowledgeable, friendly and patie More

by evail.mercado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Westside Lexus responded

Feedback like this makes our day! Here at Westside Lexus, we are committed to taking care of customers and it is wonderful to see that Mark is doing his job right. We are thrilled to hear that you're on the road in a vehicle that suits your needs and we wish you safe travels!

December 09, 2020

I worked with Danny Garza and he made the process very smooth and painless. We communicated by email about what I was looking for and by the time I walked in the store the car was waiting for me to test d More

by Nmalviar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Westside Lexus responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with Danny here at Westside Lexus, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

December 09, 2020

My salesman did his best to sure I got the car and price I wanted. Very pleased with this purchase. I knew which car and options I wanted. Sam made sure I got what I wanted. More

by Deb17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Westside Lexus responded

It's wonderful to hear that Sam went above and beyond to find you the perfect car, Deb! From all of us here at Westside Lexus, thank you for your business, and enjoy your new vehicle!

December 09, 2020

This is our seventh or eighth lease vehicle from westside Lexus. Everyone was professional in addressing our needs and wants. As for the facilities, grade A. More

by DALDRETE14
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Westside Lexus responded

Thank you for your loyalty to Westside Lexus. We're committed to meeting the needs of guests and I am thrilled to hear that our team continues to hit the mark!

December 09, 2020

Overall very satisfied with my purchase and the helped that was given by Mr. Leven from his knowledge in what I was looking for and the help and guidance that was given. More

by carlos_puac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Leven
Dec 10, 2020 -

Westside Lexus responded

We're thrilled to hear that Mark made your car-buying experience so attentive and rewarding, Carlos! Thank you for choosing Westside Lexus, and congratulations on your new vehicle!

December 08, 2020

The experience I had in purchasing my vehicle from Westside Lexus was above my expectation. I was very impressed with the quality and technology that Lexus offers. My salesman Joey Broussard was very More

by Anthony Rosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
Dec 08, 2020 -

Westside Lexus responded

Anthony, it means the world that you had such a positive purchase with us and that you would highly recommend our team to friends and family! We will be sure to let Joey know that his work was appreciated. Thank you for choosing Westside Lexus and enjoy your new ride!

December 08, 2020

Great sales division. Ben and Edwar were friendly and helpful through the process. I always appreciate a transparent process and this meet my expectations. Thanks. More

by elizabeth.castillo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwar Guerrero
Dec 08, 2020 -

Westside Lexus responded

We couldn't have asked for better feedback, Elizabeth! It's great to hear that Ben and Edwar made your car-buying experience so attentive and transparent. Thank you for trusting Westside Lexus with your business, and enjoy your new vehicle!

December 08, 2020

The whole buying experience was made easy by Danny Garza. I told him what I expected to get for my car and the amount I was willing to pay for the new car. He checked with his manager and a deal was made. More

by Mackey Ervin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2020 -

Westside Lexus responded

Mackey - thank you for shopping at Westside Lexus and for sharing your feedback. We strive to find the perfect vehicle for guests and we're thrilled to hear that Danny hit the mark. Congrats and safe travels!

December 06, 2020

We always have a good experience at Westside Lexus. Everyone is cordial and helpful. Louis has been exceptional every time we’ve come into the dealership. More

by A Lexus fan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Blackmon
Dec 07, 2020 -

Westside Lexus responded

It makes our day to hear that you enjoy your visits with us at Westside Lexus. Thank you so much for trusting us with your business time and time again! We hope that your new vehicle is treating you well.

December 06, 2020

This is the 3rd car I’ve purchased from Doug Phillips at Weatside Lexus. His service is outstanding and he truly cares about his customers. I’ve referred several friends to him and will continue to do so. T More

by JBSULLIVAN35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Dec 07, 2020 -

Westside Lexus responded

Thank you for your loyalty to Westside Lexus. We are committed to taking excellent care of customers and I am happy to hear that Doug continues to hit the mark!

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