Westside Lexus

Out of State Buying Nightmare I was in the market for a used Lexus GSF and based on market had to look outside Florida. I had a very low mileage Honda Type R that I was looking to I was in the market for a used Lexus GSF and based on market had to look outside Florida. I had a very low mileage Honda Type R that I was looking to trade. (2,800 miles) Doug Philipps (Sales Manager Westside Lexus) was sending me info and working the transaction on a Certified 2016 Lexus GSF. The photos and representation were very misleading and when I drove to the dealership ( over 1,075 miles from Florida) the vehicle was not even close to excellent condition inside and out. The vehicle had so many rock chips on the front of car . The front would need repainting and the carbon fiber spoiler repaired. The side had been dinged and paint was left with chips on the vehicle. ( no touch up paint) When I arrived I was met by Danny Garza. He seemed to care very little about my representation about the cars condition and put no effort into the time and effort I put into buying a car from them. I never received a phone call or email. I tried to call Doug from Dealership that Monday August 5, 2019 with Danny standing there but didn't speak with him. I just can't believe a Lexus Dealership does business this way. More

Excellent! I met Chong Lee as a sales person and all I can say is she is the best! She immediately found a great deal for my new Lexus and I chose that first car I met Chong Lee as a sales person and all I can say is she is the best! She immediately found a great deal for my new Lexus and I chose that first car she recommended right away. She is very professional and also friendly. All the process went so smooth. I am so glad that I had met Chong Lee. Thank you very much! In addition Bob Juge was a superb technology specialist. He gave me full details about the features of the car. As a first time Lexus driver,y overall experience was great! More

Simple / No Hidden things or charges Best Dealership for Car Buying / Simple easy / No hidden fees or charges / No pressure / Staff is very helpful and knowledgeable. I definitely recomme Best Dealership for Car Buying / Simple easy / No hidden fees or charges / No pressure / Staff is very helpful and knowledgeable. I definitely recommend my friends and relatives. More

Consistently great A great experience. Honest and accommodating. Cars wonderful service friendly and competent As expected detailed and professional. Another great exp A great experience. Honest and accommodating. Cars wonderful service friendly and competent As expected detailed and professional. Another great experience. Thank you Mary Margaret appreciated More

Awesome salesman and staff was helpful Merrell was great he paid attention to what I was looking for and was able to locate the vehicle. It was able to work with my time limit for an appoin Merrell was great he paid attention to what I was looking for and was able to locate the vehicle. It was able to work with my time limit for an appointment. He was very patient with me. I didn’t feel rushed or pressure. He went the extra mile for me! Thanks again! More

Professional I have purchased 4 vehicles from Westside Lexus. Each purchase has been done with ease and professionalism. Shekhar has been great to work with and on I have purchased 4 vehicles from Westside Lexus. Each purchase has been done with ease and professionalism. Shekhar has been great to work with and one of the reasons I keep coming back. More

Great overall experience! Our experience from the 1st phone call to Sam was great! Very helpful with finding the car we were looking for, cery knowledgeable and worked with us Our experience from the 1st phone call to Sam was great! Very helpful with finding the car we were looking for, cery knowledgeable and worked with us from a distance! Mike was VERY thorough! He spent the time explaining the fees and details to get us to the right price! We highly recommend going to Sam and Mike! We shopped over the phone and our car was ready for pick up! 5 stars for both Sam and Mike! More

Professional & Helpful Ty Stanfield did a great job. This is the second Lexus I have gotten from this dealership, Ty Stanfield and Emily Maus made the whole process easy and Ty Stanfield did a great job. This is the second Lexus I have gotten from this dealership, Ty Stanfield and Emily Maus made the whole process easy and I enjoyed doing business with them, very professional and helpful. More

5th Lexus that tells it all Looking forward to your new facility Jeff is the best. Recommend to anyone. Keep up the good work and looking forward to the new services and showroom Looking forward to your new facility Jeff is the best. Recommend to anyone. Keep up the good work and looking forward to the new services and showroom More

Reasonable and user friendly Shannon was great. He listened carefully and focused on our key objectives, including a reasonable price and an efficient, non-time-intensive process. Shannon was great. He listened carefully and focused on our key objectives, including a reasonable price and an efficient, non-time-intensive process. He was easy to speak with and friendly. I highly recommend Shannon and Westside Lexus. More