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Westside Lexus
Houston, TX
7,129 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,129 reviews
December 11, 2019
Professional, no surprises There was no pressure involved. Alex has been our choice for service since I bought my first Lexus in 2007. This was our 3rd car deal with him. There was no pressure involved. Alex has been our choice for service since I bought my first Lexus in 2007. This was our 3rd car deal with him. More
by Angie Sanders
Verified Customer
December 11, 2019
NX300h Excellent service and response. Went out of their way to find the car we wanted. Only disappointment was that Lexus apparently does not make many of t Excellent service and response. Went out of their way to find the car we wanted. Only disappointment was that Lexus apparently does not make many of the NX300h in the Luxury configuration. More
by WRIGHT696
Employees Worked With
Nam Pham
December 10, 2019
Loveable Lexus is one of a kind. I grew up poor a always wanted the best. As I walked into the Lexus car dealer I knew it was the place for me. The people tre Lexus is one of a kind. I grew up poor a always wanted the best. As I walked into the Lexus car dealer I knew it was the place for me. The people treated me like family. I love you guys to death. I pray. Thank God for people like you. Respectfully Jacqueline Regina Williams More
by JWILLIAMS66
Employees Worked With
December 09, 2019
Pleasant, easy, quick experience. Had a great time working with Sam Chau in sales and Ben Stephens in Finance. Returned a leased RX350 and leased a new one and was in and out in about Had a great time working with Sam Chau in sales and Ben Stephens in Finance. Returned a leased RX350 and leased a new one and was in and out in about an hour. Everyone was friendly, helpful, and to the point. More
by david
December 09, 2019
Comfortable and painless My salesman Kim Jesse was great. Very laid back and helped me make good decisions. This was the first time I made a large purchase since my husbands d My salesman Kim Jesse was great. Very laid back and helped me make good decisions. This was the first time I made a large purchase since my husbands death so I was more than nervous but he helped me through the whole process. Even the finance department was kind and easy! More
by only1suzeq
Employees Worked With
Kim Jessee, Emily Maus
December 08, 2019
Awesome Every person was super Helpful and very nice. This is my 6 Lexus , i think, and i keep coming back to them. Thank you all Every person was super Helpful and very nice. This is my 6 Lexus , i think, and i keep coming back to them. Thank you all More
by Mary Helen Norman
December 08, 2019
Excellent in everybrespect The level of service provided by the Westside Lexus team met my very high expectations the service experience reinforces and enhances the high quali The level of service provided by the Westside Lexus team met my very high expectations the service experience reinforces and enhances the high quality of Lexus’ products. More
by barrykevinsparks
December 07, 2019
Excellent! Danny was great to work with Great experience and able to do much online. Loved working with Danny who was prepared and ready for us. No high pressure and very personable yet focu Great experience and able to do much online. Loved working with Danny who was prepared and ready for us. No high pressure and very personable yet focused on task at hand More
by Linda Cates
December 06, 2019
Great experience! Incredible show room! My wife and I were treated great and we were able to get the car we wanted at the right price. Great people. Thanks for all your Incredible show room! My wife and I were treated great and we were able to get the car we wanted at the right price. Great people. Thanks for all your help. More
by joeespada4
December 05, 2019
I have a great time . I have a great experience with the West Side Lexus. Everyone is very professional and helpful.My wife was very happy and had a big smile. I have a great experience with the West Side Lexus. Everyone is very professional and helpful.My wife was very happy and had a big smile. More
by Thank
