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White's Toyota of Lima

Lima, OH

4.6
2,462 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,462 reviews

March 10, 2021

Evan Miller made car buying a wonderful experience. I told him exactly what I was looking for and he found it for me. He even came in on his day off to show it to me. So refreshing to deal with people wh More

by Mellissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

White's Toyota of Lima responded

Thank you so much for this amazing feedback Melissa! We are so happy that you had such a great experience with us here at the dealership!! Evan and Jon really appreciate the 5 star rating as well! Enjoy your new vehicle and thanks for choosing White's!

March 07, 2021

Matt Deters and Adam always make a deal work! Looking for a Toyota or Honda, look no further. Ask for Matt Deters, Best of Best More

by Forever Customer Now !
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Deter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

White's Toyota of Lima responded

Thank you so much for this great feedback. We are so glad that you had such a great experience with us at the dealership! Adam, Matt, and Matt are very thankful for the 5 star rating as well. Enjoy your new vehicle and thanks for choosing White's!

February 26, 2021

One of the better dealerships we visited. We needed to replace our loved 2011 Civic and after researching we knew the Insight was the car we wanted. Whites had a car with the right features at s good pric More

by maninthewild
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Van Hassel
Mar 06, 2021 -

White's Toyota of Lima responded

Thank you so much for this great feedback! We are so glad that you are happy with your new Insight, and that Avery gave you a great experience!! Enjoy your new car and thanks for choosing White's!

February 15, 2021

Brett Condon and the rest of the White’s Honda & Toyota team are too notch. They are friendly, thorough and truly want you to be happy with your car. This dealer takes care of you even after the sale. More

by k8tek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Risner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haden Best
Feb 24, 2021 -

White's Toyota of Lima responded

Thank you so much for this great feedback! We re so thrilled you had a good experience in our service department. We hope we can continue to meet your expectations for years to come. See you soon!

February 12, 2021

Avery was the best! Talked me through everything and answered all my questions. And helped me through to get my dream truck even with the hiccups that came up. I'll definitely be back for my next car! More

by GunnerHemi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery Van Hassel, Tony Phillips
Mar 06, 2021 -

White's Toyota of Lima responded

Thank you so much for this great review! We are so thrilled that you had a great experience with us. Avery, Tony, and Matt really appreciate the 5 star ratings! Enjoy your new dream truck and thanks for choosing White's!

February 10, 2021

I had a wonderful experience buying my Toyota Tacoma from White’s Honda and Toyota. I came in from out of state (Indiana) because the listing I saw on auto trader noted that the price they had on this truck More

by jdhlion59
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Van Hassel
Feb 11, 2021 -

White's Toyota of Lima responded

Thank you so much for this great review! We are so glad that you had such a great experience with us! Avery is very appreciative of your 5 star rating. Enjoy your Tacoma and thanks for choosing White's!

January 20, 2021

Bought. 2021 Pilot SE from Jon Cox. Always great dealing with Jon. This is our 4th Honda we have purchased from him. And the delivery specialist Vitaliy Olekshyy did a fine job,explaining the new features o More

by JungleJoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vitaliy Olekshyy
Jan 22, 2021 -

White's Toyota of Lima responded

Thank you so much for this great review! We are so glad that you had such a great experience with us. Jon and Vitaliy really appreciate the 5 star rating as well. Enjoy your new pilot and thanks for choosing White's!

January 19, 2021

Thanks to Stacey and Corey in the Toyota service department for the excellent customer service they provided. I love my Rav4! Thank you a lot. More

by SheilaR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
Jan 21, 2021 -

White's Toyota of Lima responded

Thank you so much for this feedback! We are so glad that you had such a great experience at our dealership. Stacey and Korey really appreciate your 5 star rating. Thanks for choosing White's!

January 15, 2021

We bought a 2020 Honda Ridgeline over the phone through White's and we couldn't be more please with the service we got from Adrian Gutierrez and team. He answered all of our questions, delivered the car t More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Gutierrez
Jan 15, 2021 -

White's Toyota of Lima responded

Thank you so much for this amazing feedback! We are so glad that Adrian, and our team, were able to give you such an amazing experience. If you have anymore questions feel free to always reach out to us. Enjoy your new car and thanks for choosing White's!

January 08, 2021

Adrian our salesman was excellent. Extremely friendly dealership as a whole. Super helpful and friendly. I would purchase here again. Best first experience purchasing a car. More

by rsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tech guy, Tony Phillips, Adrian Gutierrez
Jan 12, 2021 -

White's Toyota of Lima responded

Thank you very much for this review! We are so happy that you had a great experience with Adrian and Tony at our dealership! We hope to see you again soon! Enjoy your new vehicle and thanks for choosing White's!

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