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White's Toyota of Lima

Lima, OH

4.6
2,463 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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3500 Elida Road

Lima, OH

45807

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Showing 2,463 reviews

September 22, 2020

If you are looking to buy a new car Steve Dawson was very professional , answered all my questions and concerns which made my purchase easy and stress free ! Thanks again for all you help . Paula Stemen More

by Paulastemen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Dawson
Oct 05, 2020 -

White's Toyota of Lima responded

Thank you so much for this kind review. We are so glad that you had such a great experience with us! Steve also appreciates your 5 star rating of him. Enjoy your new car and thanks for choosing White's!

September 18, 2020

Very happy with Steve and Matt. Steve was easy to talk to and made things a smooth transition. Matt was great in the finance dept. explained everything thoroughly. And gave me information to take the next st More

by Woodcody11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pseekos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Dawson
Oct 05, 2020 -

White's Toyota of Lima responded

Thank you so much for this feedback! We are glad that you had a great experience overall. Enjoy your new car and thanks for choosing White's!

September 16, 2020

Great over all the process was fast and everyone i met were kind and courteous I appreciated the help I got and everyone was very knowledgeable about not only the vehicle but the process More

by Whouserw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Dawson
Sep 16, 2020 -

White's Toyota of Lima responded

Thank you so much for this amazing review! We are so glad that Josh and Steve were able to give you such a great experience! Enjoy your new car and thanks for choosing White's!

September 12, 2020

Words really can’t describe the satisfaction and professionalism of the team at White’s! This is our second buying experience with them and we are more than satisfied!! We highly recommend the team More

by Tonia carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Swaim, Steve Dawson
Sep 16, 2020 -

White's Toyota of Lima responded

Thank you so much Tonia! We are thrilled you had a great experience with us. Steve, Tom, Josh, Josh, and Eric are very thankful for your 5 star rating! Enjoy your new car and thanks for choosing White's Honda Toyota of Lima!

September 12, 2020

The crew at White’s went out of their way to make a very pleasant buying experience for me and my wife. Not once, but twice! We are repeat customers and will recommend White’s to anyone looking for a perfe More

by Tommy Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Swaim, Steve Dawson
Sep 16, 2020 -

White's Toyota of Lima responded

Thanks so much Tommy! We are so glad that we have earned your business repeatedly. Steve, Tom, Josh, Josh and Eric are very thankful for your review and for you 5 star rating. We hope to see you soon. Thanks for your business and enjoy your new vehicle!

September 04, 2020

Always a pleasure working with White's Honda service department! They make scheduling, drop off, pick up, and everything in between very easy! Always been pleased with the customer service! I can always More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Condon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nungester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

White's Toyota of Lima responded

Charles, thank you so much for this kind review! We are so glad that you had such great experience in our service department! We try to give every customer a truly exceptional experience so we are thrilled to hear we succeeded with you. Brett and Steve really appreciate the 5 star rating. Thanks for choosing White's!

August 31, 2020

Ray James was fantastic! We traveled 200+ miles to purchase a 2017 Hybrid RAV4. It was everything he said it was. We're very happy! More

by darlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray James
Sep 02, 2020 -

White's Toyota of Lima responded

WOW! Thank you so much for your commitment to drive that far to come see us! Ray is very thankful fro the 5 star rating and the kind words! Thank you again for letting us earn your business and never hesitate to call if you have any questions about your vehicle! Enjoy your new car thanks for choosing White's!

August 02, 2020

Wonderful experience My wife and I visited three Toyota dealers wanting to order a new Toyota Tacoma truck and could not find anyone to order a truck for us. We received More

by pals6389
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Phillips, Adrian Gutierrez
Aug 05, 2020 -

White's Toyota of Lima responded

Wow, thank you so much! This review is AMAZING! We are so glad that Tom and Adrian were able to give you such a good expierience! We look forward to seeing you in the future and thanks for choosing White's!

July 05, 2020

Avery, Tom and Josh were professionals in knowledge, excellent customer relation skills, buying a new truck was seamless, and will buy there for now on. More

by dhochstetler001
Recommend Dealer
Yes
Employees Worked With
Tom Pseekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery Van Hassel
Jul 28, 2020 -

White's Toyota of Lima responded

Wow, thank you so much for this kind review! We are so glad that you had a great experience with us! Tom, Avery, and Josh are very thankful for your 5 star rating. Enjoy your new car and thanks for choosing White's!

May 31, 2020

Great Experience! I was looking to replace my Rav4 that was totaled. This was our 6th vehicle. We had a great experience from beginning to end. Thank you! More

by Tarheelfan65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinten Wessell, Adrian Gutierrez
Jun 01, 2020 -

White's Toyota of Lima responded

Thank you so much for this amazing review! We are so glad that we were able to get you into a new vehicle and that you had uch a great experience!! Adrian, Evam, and Quinten are very greatful for your 5 star rating! Enjoy your new vehicle and thanks for choosing White's Honda Toyota of Lima!

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