Wilde East Towne Honda

Purchase was easy and fast because of great employees Worked with Eric Lipp to find a high quality used CR V. He found the perfect one with a great finance rate and sent video and specifications. He helpe Worked with Eric Lipp to find a high quality used CR V. He found the perfect one with a great finance rate and sent video and specifications. He helped work a great trade for me also. Then traveled to the dealership and was greeted by many friendly employees that also welcomed our dog into the dealership. We drove the car then went through financing and were on our way. Thanks Wilde Team More

My 1st new Honda I was real nervous, but Tony immediately made me feel relaxed and comfortable. He is down to earth and very hospitable. Tony and Kenn made sure I wa I was real nervous, but Tony immediately made me feel relaxed and comfortable. He is down to earth and very hospitable. Tony and Kenn made sure I was happy and satisfied and that all my questions have been answered. The whole experience was top notch. I love my new Passport! Thank you so much! More

Excellent service work performed Cheryl in service was awesome. Service area is always busy, but Cheryl takes the time to be personable and friendly. Work was done right and no surp Cheryl in service was awesome. Service area is always busy, but Cheryl takes the time to be personable and friendly. Work was done right and no surprises. After new tires and alignment, driving my Civic with 101K miles felt like a brand new car all over again. I always appreciate Cheryl being proactive in telling me what is found and what should be considered on next visit. Cheryl and service department is excellent! More

Great experience buying my 1st car I had a great experience at Wilde East Towne Honda, working with Bryar. This was my first car purchase and he was very helpful with explaining the fea I had a great experience at Wilde East Towne Honda, working with Bryar. This was my first car purchase and he was very helpful with explaining the features of the vehicles I was interested in and really friendly and easy to get along with. When it came time to make a decision, there was no pressure at all and he really worked with me to make sure I was getting what I wanted and make sure the process went smoothly. I would highly recommend working with Bryar! More

Excellent customer service. Easy to deal with. I went to Wilde to take a look at the new Honda Ridgeline. I had read all the reviews on the truck and had compared them to the Toyota Tacoma and the I went to Wilde to take a look at the new Honda Ridgeline. I had read all the reviews on the truck and had compared them to the Toyota Tacoma and the Ford Ranger. Tony De Petro was my sales person. He was very knowledgable about the vehicle, was easy to deal with and I ended up buying a truck from him. He then did a great job of walking me through the vehicle and answered all my questions. Now, if I can just remember all that he told me! But then he sent me his email and phone numbers and told me to reach out to him if I had any questions. I know that he will help in any way he can. I am now thinking about buying a car for my wife from him. More

The staff at Wilde Honda were so helpful and did their best and got me a great deal! I would recommend them to any buyer. best and got me a great deal! I would recommend them to any buyer. More

Thank you, Tony for making my first new car purchase so enjoyable and easy! You being able to answer my questions was very much appreciated! enjoyable and easy! You being able to answer my questions was very much appreciated! More

Made me feel like a customer not a number READ UNTIL THE END I originally bought my car from Wilde Toyota Milwaukee a year ago. I also bought a protection/service plan for my car as well. The plan was a hassle I originally bought my car from Wilde Toyota Milwaukee a year ago. I also bought a protection/service plan for my car as well. The plan was a hassle to use so I decided to trade it in for a prorated reimbursement. When I called Wilde Toyota Milwaukee to start the process I was transferred to their financial department. I left 2 voicemails as well as followed up with the receptionist who transferred me. When I told the receptionist, no one was getting back to me she said she would walk back, speak to someone, and let them know I was waiting on the phone and never received a call back. When she came back to the phone, she told me she is not in good with the finance department and couldn’t get them to take my call. I asked to be transferred to a manager whose name was Jason. After leaving a voicemail explaining the service, I was receiving and how frustrated I was that no one would return my call. HE ALSO DIDN’T RETURN MY CALL!!! Later that afternoon I called back from a different number got the same receptionist to transfer me and they FINALLY picked up the phone. The man was very rude once I told him I was trying to trade in my protection plan. He told me “good luck finding a dealership that will give me a State Odometer Disclosure” if I couldn’t find one, I would have to drive from Madison to Milwaukee just so they can look at the miles on my car. I Googled Wilde and found Wilde Honda on the eastside of Madison. When I drove in I expected to be treated the same as the Wilde in Milwaukee (technically you are the SAME COMPANY) However I was very wrong. I met a man named Mike Spellman who from the moment I stepped out of my car listened and cared about what I had to say. I told him about my recent experience with Wilde Milwaukee and what I was trying to do. He took me in to the Financial Manager and they helped me fill out the State Odometer Disclosure, mail it to the correct location and fax other necessary paperwork. I was in and out within 15 minutes. They made me feel like I was a customer not another number. I spent over $18,000 a year ago on my car with another Wilde and will NEVER GO BACK!! However, the first place I will be looking as well as referring family and friends is to Wilde Honda Madison East with Mike and his team. Words can’t describe how happy I was that I didn’t have to drive all the way to Milwaukee to get an odometer reading, but also to be treated like I mattered to them, and I didn’t even buy my car from them. Thank You Mike and all the staff at Wilde Honda Madison I met you guys are the REAL MVPs and defined what customer service is all about. THANK YOU THANK YOU!! -Sara More

Laura was an excellent sales representative. She helped me find what I was looking for and wasn’t over bearing at all. I would definitely use her again to help me find a car when necessary. me find what I was looking for and wasn’t over bearing at all. I would definitely use her again to help me find a car when necessary. More

Dylan provided timely and useful feedback in a professional manner. We worked together to negotiate a fair price for a quality used car. Appreciated his efforts! professional manner. We worked together to negotiate a fair price for a quality used car. Appreciated his efforts! More