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Wilde East Towne Honda

Madison, WI

Overview
Employees
Reviews
Vehicles
4.8
5,622 Reviews
Wilde East Towne Honda in Madison, WI, also serving Janesville, WI and Portage, WI is proud to be an automotive leader in our area. Since opening our doors, Wilde East Towne Honda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Wilde East Towne Honda will get you into the car or truck you choose with professionalism and attention to your needs. Wilde East Towne Honda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Wilde East Towne Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (608) 268-6130 if you have any questions or comments.
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5555 High Crossing Blvd

Madison, WI

53718

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Showing 5,622 reviews

February 11, 2016

Low tire pressure indicator Always have a great experience. Service personnel are extremely helpful and friendly. Would definitely recommend this dealership to friends and family More

by Hondafit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elisha Lone
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Feb 12, 2016 -

Wilde East Towne Honda responded

It is our pleasure, Hondafit, and thank you for your feedback and recommendation. It was a pleasure working with you and we look forward to the opportunity to work with you again!

Helpful
February 10, 2016

Something has changed This used to be a great place to go for service. But lately, I have gotten nickel and dimed for everything. I feel the service advisors are now being More

by Used to like wilde honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Spellman, Cheryl Romo
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Feb 11, 2016 -

Wilde East Towne Honda responded

Thank you for letting us know about your service visit. We are disappointed to hear you feel our staff have not been as caring lately. We strive to provide a welcome environment for each and every visit. We want to ensure our customers vehicles are running smoothly and safely. During our multi-point inspections, any potential service needs are relayed so an informed decision can be made. Our service manager would like to look into your concerns about your most recent visit. Please reach out to our customer relations manager, Chad, at 608-316-2308, or our service manager, Jim, at 608-316-2315.

Mar 08, 2016 -

Wilde East Towne Honda responded

After reaching out to the customer to get further details about their experience, we did not hear back. We believe in providing a great experience for our customers, and see feedback as an opportunity to find opportunities to improve. Unfortunately, the information provided here did not have enough detail to review our process.

Helpful 1
February 10, 2016

MP shopping for a honda We got the best price for the trade in and over all deal at Wilde. They had the car ready for us when we needed it to be. More

by MaryPaul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Stittleburg, Mike Wills
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Feb 11, 2016 -

Wilde East Towne Honda responded

Thank you for your feedback, MaryPaul. It was a pleasure serving you and we look forward to the chance to work with you again.

Helpful 63
February 09, 2016

Fantastic Service at Wilde East Towne Honda!!!! Great customer service!! We ordered 2016 Pilot Touring, Black Forest Pearl, it was worth the wait!! Worked with Scott Jensen, so patient with me, as More

by Kristen70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2016 -

Wilde East Towne Honda responded

It was our pleasure, Kristen70, and thank you for sharing your feedback. It has been a pleasure working with you on the purchase of your last two Hondas and we look forward to a continued relationship with you. Congrats on your new 2016 Honda Pilot Touring!

Helpful
February 09, 2016

We love our Odyssey I want to thank Scott for his knowledge and service with helping us buy our new Honda Odyssey. We absolutely love our new van. Thanks and Scott and More

by craig4846
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2016 -

Wilde East Towne Honda responded

It was our pleasure, craig4846, and thank you so much for sharing your feedback. We are so pleased to learn that Scott was helpful in finding you a van that you love! It was such a pleasure serving you and we look forward to the opportunity to serve you again.

Helpful
February 09, 2016

Such a Positive Experience The team at Wilde East Towne Honda was so kind and efficient. You could tell the team was looking out for the customers needs. They went above and bey More

by Binder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie Rich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Spellman
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Feb 11, 2016 -

Wilde East Towne Honda responded

Thank you so much for your feedback, Binder. We really pride ourselves on providing a superior customer service experience and are pleased to learn that our staff, specifically Valerie and Mike provided that to you. It was a pleasure working with you and we look forward to the opportunity to work with you again.

Helpful
February 08, 2016

Definitely recommend Wilde Honda Efficient, friendly and not pushy when it comes to recommending work that needs to be done. Every area of the dealership is neat and clean and a pleas More

by jane1950
Recommend Dealer
Yes
Employees Worked With
Shayne at the cashier's desk, Tony Hernandez
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Feb 09, 2016 -

Wilde East Towne Honda responded

Thank you so much for sharing your feedback with our dealership, jane1950. It was a pleasure serving you and we look forward to the opportunity to work with you again!

Helpful
February 08, 2016

WILDE - Integrity and Customer Service Long story short: Cheryl Romo is a super star. I've worked with Cheryl before and not only is she friendly, upbeat and knowledgeable, but she also ta More

by BigBlue
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Herganroser, Cheryl Romo
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Feb 09, 2016 -

Wilde East Towne Honda responded

Its been our pleasure, BigBlue, and thank you so much for your loyalty. We pride ourselves on providing a superior customer service experience and are so pleased to learn that Cheryl provides that to you every time you visit. It has been such a pleasure working with you and we look forward to a continued relationship with you.

Helpful
February 08, 2016

Great Overall Experience! Couldn't have asked for a better car buying experience from start to finish! Great customer service and an awesome deal on exactly the vehicle we were More

by Caleb8706
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leticia Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Totten
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2016 -

Wilde East Towne Honda responded

Thank you so much for your feedback, Caleb8706! It was a pleasure serving you and we look forward to the opportunity to work with you again.

Helpful 1
February 07, 2016

New car purchase Honda 2016 Pilot I recently purchased a Honda 2016 Pilot the salesmen was Scott Jensen. He did a great job and was very knowledgeable about the vehicle. He made the pr More

by Greg
Recommend Dealer
Yes
Employees Worked With
Phil Hogans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Bothe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl Romo, Carl Koehler, Chuck Wickman, Terry Meyer
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Feb 08, 2016 -

Wilde East Towne Honda responded

Its been our pleasure, Greg, and congrats on purchasing the 2016 Honda Pilot. It has been a pleasure working with you and we look forward to the chance to work with you further.

Helpful
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