Wolfchase Honda

Fast, clean, friendly and efficient. Without a doubt the best experience I have had at a dealership service department!! They had plenty of employees working to get the job done fast! best experience I have had at a dealership service department!! They had plenty of employees working to get the job done fast! More

Everyone was very helpful, customer service was excellent! I have done business with Wolfchase Honda several times and will continue to do so, thank y’all very much.. Great job Mike Sakaan! excellent! I have done business with Wolfchase Honda several times and will continue to do so, thank y’all very much.. Great job Mike Sakaan! More

COVID Measures Lacking The service I received was great - the team (especially Dexter) was friendly, helpful, and hospitable. Unfortunately, I can't bring myself to leave 5 The service I received was great - the team (especially Dexter) was friendly, helpful, and hospitable. Unfortunately, I can't bring myself to leave 5 stars because I found the lack of COVID measures here troubling. Most employees at the service center and dealership were not wearing face masks. In fact the amount of customers wearing face masks far outnumbered the amount of employees wearing them. Additionally, there was no hand sanitizer available to the public at the entrances to your building, as is mandated in Shelby County's COVID guidelines for businesses. Again, the team here is superb, I just felt that Wolfchase Honda is not 100% bought in to COVID precautions, and I felt that my personal safety could be potentially at risk. More

Seamless Experience! AS ALWAYS The reason we keep coming back is because of the people! Terence, Reggie and Jason are all the most professional to work with and yet make you feel li The reason we keep coming back is because of the people! Terence, Reggie and Jason are all the most professional to work with and yet make you feel like family! Thank you for making the process even easier during this crazy time! Very grateful! Amy More

Nice People, Good Cars My wife and I have been looking for some time for a SUV for her. We had looked at several brands, but after failing to be able to negotiate a deal at My wife and I have been looking for some time for a SUV for her. We had looked at several brands, but after failing to be able to negotiate a deal at another dealership we went to Wolfchase Honda. We were treated with respect, shown a car and offered others to view, but settled on the first CR-V we viewed and drove. We are very happy with the salesman, Greg King and also Fred Mack. Reggie, the Finance Manager, was very professional and friendly. More

Express Buying issues My vehicle was totaled last fall. It forced an early decision and I've had buyer's remorse. I've browsed for two months trying to match the one I want My vehicle was totaled last fall. It forced an early decision and I've had buyer's remorse. I've browsed for two months trying to match the one I want, the right price, and the right trade in. I got really excited when I found the web site's "Fast & Easy Express Buying." I found a car I liked with an agreeable "our low no-haggle price" marked. The web site also lists "get instant trade-in value" as part of the deal, and I got an agreeable price there too. A "Fast & Easy Express" video on the site said you can walk out in minutes. After a long drive, the manager low balled my trade in by almost $2,000. He blamed the website choice used and said he personally doesn't think it was worth the Internet price (but we have guides so we don't rely on opinions, right?). He mentioned KBB, but the Internet price was a few hundred below KBB's top end and there was no mention of anything wrong with the vehicle to put it on the low end. We eventually got semi-close to the advertised deal, but it's hard not to take the bait and switch personally. The minutes advertised in Wolfchase Honda's video took four hours, despite being pre-approved as well. Everyone was super friendly, including the fella I had an issue with. Michael and Trevor were outstanding to deal with. I was looking to establish a relationship with a good dealer for my wife and kids' upcoming vehicles though. When I got home, my dad and a friend asked about my new car and my experience because they're considering new vehicles. Know who I didn't recommend? The few hundred made on me with this one lost thousands for the dealership in the long run. It felt like the Internet advertisement was just the latest gimmick to get me in the door for a typical experience where the dealer has the upper hand More

Everyone there is very nice and gave excellent customer service...I have bought several cars from Wolfchase Honda and will continue to do business with y’all! service...I have bought several cars from Wolfchase Honda and will continue to do business with y’all! More

Very pleasant experience Facility was nice and clean. Ken was in a super good mood and was very easy to work with. Car was ready on time as scheduled. Facility was nice and clean. Ken was in a super good mood and was very easy to work with. Car was ready on time as scheduled. More

Dexter handled the service of our Honda Odyssey this week remarkably.We also replaced two tires and had our brakes replaced.We have always had the best experience at Wolfchase Honda.. The man who drove the remarkably.We also replaced two tires and had our brakes replaced.We have always had the best experience at Wolfchase Honda.. The man who drove the shuttle to go home was so kind. We have gone there for over 20 years. We are so thankful . More

My service experience with Dexter is always exceptional. He’s professional, timely and always follows up. Dexter has been my personal service representative through two Honda vehicles! He’s professional, timely and always follows up. Dexter has been my personal service representative through two Honda vehicles! More