Purchase - Car guy linda57
We had a ggood service at Kia today . I would recommend them to go and buy there next vehicle from them . Had good service from everyone
Top Reviewed Specialists At This Dealership
Senior Sales Professional
Easy Breezy - ShebraDawn
I purchased a 2017 Nissan Altima SV from Kasey! It was an awesome experience ! I told him the amount of payment I can afford & he kept it very close within a few dollars of the payment! He was super easy to work with on every level. He listened to my concerns. And calmed all my fears about purchasing a car. This is the car of my dreams! She is loaded!! I never imagined car buying to be so easy & quick!!
Thank you Kasey!! I absolutely LOVE my new car!!!
Service department - Rochelle
Went into the Kia store in anniston Alabama for a oil change the young man that help me was the manager he was wonderful to me he checked my tires I was under the impression that I would have to have rotate and balance done but as he looked at my tires he was very honest with me and informed me that it wasn’t necessary to have it done at the time.
My appointment time was at 10:30 am
when I got there I was service right away I had a wonderful experience at the Kia store.
Internet Sales Manager
Best car buying experience I’ve had! - mtate1108
I purchased a 2018 Kia Forte from here 4 days ago and my experience couldn’t have been any better. My and my fiancé’s credit is less than average and we were nervous about getting approved. Leo Henry was our salesman and he went above and beyond to calm our nerves, make us feel cared for, and did everything he could to get us in a car. We were in and out in 2 hours and I couldn’t be happier with our purchase. Leo was amazing and we will absolutely be buying more vehicles from him in the future!
Wonderful experience. - Like my new car
It was a great experience. No pressure. Great selection. Got a good deal. Everyone was nice and knew what they were doing. All questions were answered.
My experience by Teresa - TeresaL
Exceptional group at Brewbaker Kia. David, Tye, Bill (Stokes & Michael (Tiny) are amazing people. These 4 individuals together, and as a while made me feel like one of the family. I enjoyed talking and working with them all. Each one of them played an important part in the purchase of my Nee 2018 Kia Soul+. Thank you to them all for the roles they played in my purchase. They will all be very special to me and I would recommend this location to anyone. These guys are the best of the best !!! Thank you again Brewbaker Kia. Go see these guys, they’ll help you find EXACTLY what you want and exactly what you are looking for, no matter where it may be. ????
Positive experience - Kiajoey
The deals were met quickly and people worked directly. Made most of the deal over the phone and buttoned it up at the dealership. Nice.
New Vehicle! - 1908pretty
Really appreciated the help & service from Toneet. She was really interested in making sure everything was right for me & my budget! I wasn't even sure I get could financed at all with something I could afford but Kia of Hattiesburg helped me thru the process'
Just Don't - Kaitlinsaysss
We went here to buy a car. Initially, we had a good experience with our salesperson, Sean, and a less than satisfactory experience with the Finance Manager, Kasey. I am not sure if Kasey is sexist or if his rudeness knows no boundaries, but his unprofessional behavior was unacceptable, to say the least. He was rude, talked over me rather than to me, tried to talk me in circles, and then eventually just lied to me. He lied about the financing and then lied to me about what I was signing. The car I traded in was not paid off in a timely manner and I was risking being reported to the credit bureau. After being told for two weeks that a check had been sent, when I asked for the check number, it was MyStErIoUsLy discovered that a check was never sent. Shocking, I know. Now I am going back and forth trying to get the late charges covered since the payoff wasn't paid in a timely fashion. With this, I am catching attitude from everyone at this dealership (except the receptionists - they have always been polite). I have been trying to get the GM to call me and he just keeps sending others to return my call. Avoidance, I assure you, is not a great course of action. Buyers, save yourselves. Don't even bother with this place. We should have known better when there were only two customers on a Saturday afternoon that something wasn't right.
Worst experience ever - Brentlin123
I bought a 2018 Kia Optima from trussville Kia. I must say it was the worst mistake ever. I was sold a loaner car for a brand new car. It had 2200 miles on. After buying it I was asked to sign new finance papers to correct the mileage bc the first set of papers said 12 miles which is what it should’ve been. So I sign the 3rd set when the salesman came to my house with the papers to sign. I never got a copy of the last set of finance papers. I didn’t want to sign them but Kia corporate office said I had to take car back if I didn’t sign them. This whole purchase was a lie on Kia part. My aunt went to buy a car two days later just like mine. I was suppose to get 100 for referring her to Kia and I still haven’t receive it. This was 4 months ago and still nothing. I don’t recommend anyone buy anything from Kia trussville. They are a joke, unprofessional and krooked. I was stuck with a loaner car not a brand new one and not one person has called me back. I’ve called/emailed the corporate office, general manager Lee Fieden, salesman Bronson Honeycutt, and finance manager Kasey and not one has returned my calls to solve anything. Very very unprofessional team at Serra Kia in Trussville, Alabama.
worst decision I've made in dealerships - disappointed
Traded my nice Dodge Dart for a KIA Optima that was way cheaper quality. I was lied to about my trade in. They didn't even clean the car and the car was a loaner that I was not told about. Will never go back!!
Very pleased! - Jennyw32
We inquired online about a vehicle my husband was interested in. We were contacted very quickly by salesman Richard Peak . Our experience with him was excellent --- he have a laid back, non-pushy approach and seems to be an honest guy (which is very important to us). He was very knowledgeable about the product... We were out of there in no time with the vehicle. Thanks for everything!
I had contacted Capitol Kia by internet just when I was... - Columbine
I had contacted Capitol Kia by internet just when I was looking for a possible new car. I went out and met with the floor manager and was passed on to a salesman. I told him what I wanted but wasn't sure about a 6 or 4 cylender. He reccomended the 4 cylender because I didn't do that much traveling and it would be less expensive on gas. This was in May and the prices had increased but we didn't know they would be rediculous in that short a space of time. He asked several times if I wanted to trade my pickup in or did I have a down payment i wanted to use, and I told him no, that if something went wrong and I lost my job I wanted to still have a vehicle left to drive. You have to plan for problems like this, so I was. I ended up driving out in a new 2008 Kia Sportage in Blue, just what I wanted. I had to take my mother back with me to pick up my pickup. but I got a new car with Tax Title and Plates added into the loan. It might have been an all day experience, but I thought things went pretty good.
I have rated this dealership as very bad. My experience... - gmoret
I have rated this dealership as very bad. My experience was that I was asked to bring my car back after having it for almost 4 weeks. I had been led to believe that I owned this car. I had transferred my tag, bought insurance. I was told that the financing was not approved, that I needed a co-signer. I just don't understand, how I could be told that I owned and car and then that I don't.
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