Dealership review - Mann47
Great experience. Taylor worked hard to get us a great deal on our 2018 Kia Optima. I would definitely recommend Kiia of Auburn and Taylor to anyone looking for a new vehicle!
Top Reviewed Specialists At This Dealership
Senior Sales Professional
Quick and easy - Natty17
Kasey Butler met all my needs and I was able make the deal without visiting the dealership. Best part of the deal is he delivered it to my door.
Awesome buying experience! - Janice58
Best car buying experience ever. The folks at Gardendale Kia are awesome. The team is willing to help you and will go the extra mile. Gardendale Kia rocks!
Kia Certified Product Specialist
Great Experience - scooper11111
Isaiah was our salesman and Kasey was our financial guy. Both were extremely knowledgeable and helpful in the process of buying our car. They did everything they could to make it happen. Very pleased with our experience.
Certified Sales Consultant
Best car buying experience I’ve had! - mtate1108
I purchased a 2018 Kia Forte from here 4 days ago and my experience couldn’t have been any better. My and my fiancé’s credit is less than average and we were nervous about getting approved. Leo Henry was our salesman and he went above and beyond to calm our nerves, make us feel cared for, and did everything he could to get us in a car. We were in and out in 2 hours and I couldn’t be happier with our purchase. Leo was amazing and we will absolutely be buying more vehicles from him in the future!
Wonderful experience. - Like my new car
It was a great experience. No pressure. Great selection. Got a good deal. Everyone was nice and knew what they were doing. All questions were answered.
My experience by Teresa - TeresaL
Exceptional group at Brewbaker Kia. David, Tye, Bill (Stokes & Michael (Tiny) are amazing people. These 4 individuals together, and as a while made me feel like one of the family. I enjoyed talking and working with them all. Each one of them played an important part in the purchase of my Nee 2018 Kia Soul+. Thank you to them all for the roles they played in my purchase. They will all be very special to me and I would recommend this location to anyone. These guys are the best of the best !!! Thank you again Brewbaker Kia. Go see these guys, they’ll help you find EXACTLY what you want and exactly what you are looking for, no matter where it may be. ????
Service department - Rochelle
Went into the Kia store in anniston Alabama for a oil change the young man that help me was the manager he was wonderful to me he checked my tires I was under the impression that I would have to have rotate and balance done but as he looked at my tires he was very honest with me and informed me that it wasn’t necessary to have it done at the time.
My appointment time was at 10:30 am
when I got there I was service right away I had a wonderful experience at the Kia store.
Positive experience - Kiajoey
The deals were met quickly and people worked directly. Made most of the deal over the phone and buttoned it up at the dealership. Nice.
New Vehicle! - 1908pretty
Really appreciated the help & service from Toneet. She was really interested in making sure everything was right for me & my budget! I wasn't even sure I get could financed at all with something I could afford but Kia of Hattiesburg helped me thru the process'
Be Careful when you buy here - Nate_nonyabusiness
I bought a brand new 2014 Kia Sorento AWD from University Kia. So let me say the buying experience here was as good as any other place I've purchased cars. They weren't too pushy and with a little fore-knowledge they were easy to haggle with. Here's my issue, I paid over $1000 dollars in authentic Kia accessories that I bought the same time I bought the car and had them installed by the dealership. Now here I am 58,000 miles later and the wiring harness that goes with the trailer hitch I purchased has burned out. Instead of installing an authentic Kia part, the ########'s at University used aftermarket parts so now they're not warrantied. Now I'm stuck with a couple hundred dollar repair bill for something that should be covered by the bumper to bumper warranty but isn't because they didn't install what I payed for. Now I'm dealing with Kia customer service to try to get this resolved. Just please be careful when you buy here so you don't get screwed like I did.
Avoid at all costs - Mojomom
Our buying experience wasn't bad, but the day we went to sign the papers on a car with only 3700 miles on it, we were told they only had one key, but that the previous owner was going to drop off the other. This was while we were waiting on the paperwork...and we believed what we were told. We were also told that they had a blank key and could make one for us if necessary. When we got our new convertible home, we discovered the back headrests were also missing...they had put the cover for the soft top in the trunk and we mistakenly thought the headrests were under it. We sent an email to Bruce, our salesperson, and he responded with "We have not been able to locate the headrest or key the prior owners were Snowbirds unable to get in touch sorry". We emailed Paul LaRock, the sales manager, through their website and never got any response. We called Ashley, the owner's wife who also works there, and left a message. No response. Our frustration is that they kept saying how it was basically a brand new car at a used car price...well, I expect a brand new car to have all the headrests and at least two keys. And if they couldn't locate them, at least offer to replace the missing headrests at a discount to us, and make us a new key. We are so disappointed in how things were handled. So my advice is run, don't walk, to another dealership and avoid this one. Once they get your signature, they don't care and won't respond to you. We should have cancelled the deal the second we discovered the missing items, but we trusted what we were being told.
I had contacted Capitol Kia by internet just when I was... - Columbine
I had contacted Capitol Kia by internet just when I was looking for a possible new car. I went out and met with the floor manager and was passed on to a salesman. I told him what I wanted but wasn't sure about a 6 or 4 cylender. He reccomended the 4 cylender because I didn't do that much traveling and it would be less expensive on gas. This was in May and the prices had increased but we didn't know they would be rediculous in that short a space of time. He asked several times if I wanted to trade my pickup in or did I have a down payment i wanted to use, and I told him no, that if something went wrong and I lost my job I wanted to still have a vehicle left to drive. You have to plan for problems like this, so I was. I ended up driving out in a new 2008 Kia Sportage in Blue, just what I wanted. I had to take my mother back with me to pick up my pickup. but I got a new car with Tax Title and Plates added into the loan. It might have been an all day experience, but I thought things went pretty good.
I have rated this dealership as very bad. My experience... - gmoret
I have rated this dealership as very bad. My experience was that I was asked to bring my car back after having it for almost 4 weeks. I had been led to believe that I owned this car. I had transferred my tag, bought insurance. I was told that the financing was not approved, that I needed a co-signer. I just don't understand, how I could be told that I owned and car and then that I don't.
Shoals University Kia