51 Alaska Used Car Service Centers
This is a test review 2 - ttusia
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Top Reviewed Service Specialists At This Dealership
Sales manager
Parts Manager
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DealerRater: Hi, iOS text! - odonouto
DealerRater: Hi, iOS text! Thank you for choosing SQA Sleuth. Can you do us a favor and leave us a quick review? The link below makes it easy: Did SQA Sleuth resolve your issue? SQA Sleuth has indicated that they have worked with you to resolve your issue. If you’re satisified with the resolution, you may choose to update your revie
Manager
Manager Department of Happy!
I love this dealership because of Trent in the Service - lashinak
I love this dealership because of Trent in the Service Department. His customer service is 10/10!
Service Manager
What can I say i bought a truck with a noisey power - blhorner2001
What can I say i bought a truck with a noisey power steering pump they replace it. Its doing the same thing going to try one more time to replace, if this dont work they will work with me to get a different rig. That's what im talking about, this kind of support is number 1 in my book.
Service Advisor
Parts Associate
This gentleman was very friendly helpful and very - emoviliamu6
This gentleman was very friendly helpful and very attentive during his time of helping me.
Just got our Dodge Journey car back after three months - May102002
Just got our Dodge Journey car back after three months from Lithia. It was a complex warranty job to change the transmission out which of the lost reverse gear. It was a major struggle to do without wife’s car for such a long period of time. The majority of that waiting period was due to parts that were backordered or unavailable through supply chain difficulties. I give credit to Kenny and the service department that he took all of my 20 or so phone calls graciously and respectfully. He obviously can’t get work accomplished when parts are unavailable and we understand that. My cautionary tale would be to any future new car or used car buyer. Spend the extra money on the extended warrantee $2900. our final repair/replacement cost ended up being about $8000 which we only had to pay $100 deductible. Without the warranty we would never have been able to cover it. The car seems to be running well and I think Lithia did their best to give us service that was needed. Last bit of advice don’t call these poor guys screaming and threatening because they’re doing their best every day to feed their families just like everyone else. Mechanical work is never easy and there are always surprises that you cannot plan for.
Warranty Advisor
The employees are very helpful and friendly. - Shelby
The employees are very helpful and friendly. The service department was easy to work with and efficient.
Very courtious and helpfull, but as a first time customer - GEM
Very courtious and helpfull, but as a first time customer that likes to have the first appt. and wait for a routine oil service while it only took 45 min from when they moved my car till returning I was there 2hrs and 15min. This was due too a 7:00am appt that I was 15min early to find out the techs didn't start till 8:00am.