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And yet another home run! Joel and Chris were fabulous!... - chrisusn1
And yet another home run! Joel and Chris were fabulous! Always friendly, professional and wanting me to have the vehicle that best suited my needs at the lowest possible price! Result: A 2021 CR-V Hybrid Touring with zero down and 1.9 percent financing despite having negative equity in my trade in. They will go the extra mile for you..........try them - you WILL NOT be disappointed!
First off customer service was awesome I showed up was... - Brandonwhite181
First off customer service was awesome I showed up was looking at inventory and a salesman came up to me ask a couple questions and then we went to next step, I picked the car I wanted and I could not get it for two weeks and they said they would hold it for me till I was ready and they did so easy no flak no hassle was a smooth process from start to finish best experience I’ve ever had at dealership and shout out to trey he was awesome!
12 hours agoNEWDon't waste your time. I found a car here... - Andrew
12 hours agoNEW
Don't waste your time. I found a car here that I wanted to purchase and was turned away. I live a few hours away so all of the communication I had with the dealer was through phone, text and email. On Saturday I contacted the dealer and asked the sales person Whitney Evans all the details on the car. I told her I was interested in coming down that day to purchase and she said someone else was looking at it and she would keep me updated on if it sells. On Monday she calls me and says the car is still available. I told her to let me call my bank and get a check ready to purchase it in the morning. She then tells me she cannot hold any vehicles and she can't control if someone else buys it before I do, even though she wouldn't let me purchase the car Saturday because someone was "looking at it". I then called my bank and went through the whole loan process and waiting to be approved. A few minutes go by and my bank calls me to say they have a check ready for me. As soon as I hang up the phone I got a text from Whitney saying the car sold. It was as if they didn't want to do business with me because I used my own bank. If the dealership could hold the car on Saturday because someone was "looking at it" why could they not have held it for me. I had my credit ran and and money in hand to buy it the next morning. I will never do business here and never recommend it to anyone.
Terrence Brown was absolutely wonderful! Terrence was... - ACS
Terrence Brown was absolutely wonderful! Terrence was laid back and really listened to what we wanted. Robert in finance was also wonderful. He didn't try to up-sale us extensions that were unneeded. There is a very low inventory at all dealerships so we were lucky to find what we wanted.
This by far the best dealership I had to deal with. The... - Aleiah M.
This by far the best dealership I had to deal with. The dealership was nice and clean, the staff was friendly and greeted with warm smiles. The lot had alot of beautiful from used to new vehicles, there was so much to choose from. But the one person who out shined them all was Ms. Ashley Strickland, she took the time to help me find the honda of my dreams! Very kind and loving, she even helped me find cheaper insurance. With all that said if you're in need of an vehicle of your dreams go see Ashley Strickland!
I am not thrilled with this place at all. I wish I could... - Sharee.rocha
I am not thrilled with this place at all. I wish I could take it all back!
My first issue was I bought the car around 7ish in the evening. The next morning I called maybe 15 mins after they open because I wanted to change my financing. I got a WAY better deal on interest somewhere else.. I was definitely ripped off.. Oh no I couldn't do that. They already submitted the paperwork. Which I doubt. Go figure. Then my heated seats didn't work. Mind you this is a 2021 honda hrv. Brand new. I tried the heated seats over a couple of weeks and they were very inconsistent and most of the time barely got warm. They are supposed to get very warm. Then a day before I was supposed to bring it in to be looked at the air unit started knocking.
I bring the car in and the guy tests everything and said well everything is working and the air unit sounds fine. Uh no. Not true. I was just riding with the heated seats and I know for a fact they were not working and the air unit should be looked at regardless becauseof the noises. If I say there is a problem with my car there is a problem. I don't make things up so I can drop my car off to sit there all day. I want my car with me and prefer not to go to the dealership I do not like.
There is also a setting on the vehicle that doesn't work. My salesman says he will look at it and see what he can do but what in the world????? This is a 2021 car. There should be no issues!!!
If I could I'd leave the car in the lot and take a refund. I've already had it.
They didn't have a transportation service and didn't even allow me to use a vehicle while my car sat all day. Great service you guys!
I will be refinancing asap to get out from under them.
Best dealership ever! - Love our Pilot
Trevor Jines is very courteous and knows his Hondas. The dealership is clean, the other personnel are pleasant and helpful. Jonesboro Honda is in a convenient location.
Bill got back to me quickly. There was a mixed message... - copelandshipping
Bill got back to me quickly. There was a mixed message because the 2018 Ridgeline was already gone and he wanted me to look at something else, but overall I was happy with my experience. I bought a Ridgeline already, but if I had a need, and Honda World had what I wanted, I would buy a vehicle from them.
Purchased several cars from here. Never again. Took my... - Joanie
Purchased several cars from here. Never again. Took my car in with a problem and what they said didn’t sound reasonable. They told me they could show me paperwork related to the problem. When they couldn’t come up with it it was to be emailed to me. It never was. When I contacted them they said they never give out anything like that. That I misunderstood. Since then several mechanics have said that what they said was unreasonable. $900.00 dollars later I will NEVER do business there again.
I haven't, as yet, purchased a vehicle from this... - wesley_b
I haven't, as yet, purchased a vehicle from this dealership, so I can't say anything one way or the other regarding their sales, but I have taken a '91 Civic I used to own to them for minor repairs a few times. Each time I waited while they did the work. The staff were friendly without being pushy or intrusive, and, more importantly, they did good work and finished very quickly without charging an arm and a leg. I can't say whether their work on makes other than Hondas is as good, but they did quality work at a reasonable price. If you own a Honda and need work done on it, I'd recommend them as soon as any mechanic.