26 California MINI Dealers

Fatima is the absolute best! - sacm3bill

Fatima is the absolute best! She helped me order a custom build, and the process from initial phone call to taking delivery went more smoothly than I ever could have hoped. She was courteous, professional, friendly, and always available to answer questions. She kept me informed/updated at all times. Most importantly, she negotiated a fair deal and followed through with no surprises. As long as Fatima is at Niello there is no one else I would ever buy a car from, and I will be recommending her to all my friends and family. Additionally, everyone else I interacted with (as part of coming in to see Fatima) were very helpful and friendly.

Very nice experience and Brian was awesome. - banerjeetirtha10

Very nice experience and Brian was awesome. He was super cooperative and they took time to show me the drawings of my new car

Morgan guttering is extremely professional and helpful. - marleenmusilli

Morgan guttering is extremely professional and helpful. She has a great knowledge of the mini Cooper. She was more then perfect helping us with our purchase. Morgan makes everything easy and is a joy to work with. She is the best and we really appreciated her knowledge and time she took with us to make this purchase perfect If I could give her a score on perfection it would be way over a million %.

Fantastic experience! - Buffalo_93

Fantastic experience! Angel was very helpful, courteous, knowledgeable and professional. He made the car buying experience easy and, actually, quite enjoyable. Thank you to Angel and the team!

Basically I have a Mini because I love the service so - Anne

Basically I have a Mini because I love the service so much. Very helpful even when I stop by unexpectedly. I have an extended service warranty. It's great, I don't worry so much about the cost each time I'm there for a service.

Quick, friendly, went above and beyond. - grafikmythos

Quick, friendly, went above and beyond. Daniel impressed me like no other Service Advisor has in quite some time. Over the years I've bounced between this site and one down the peninsula closer to where I work. This latest experience has me ready to shift my allegiance back to Howard St.

The Mini Dealership has moved to a new address and while - SV

The Mini Dealership has moved to a new address and while the outside lot is bigger, the inside office is much smaller than the previous one. In the past for “waiting” customers, I could sit at a desk in the back to do my work. This time, I was asked to move to a round table with no outlet available in the middle of the office (no privacy) because “sales” persons were using the desk and corporate was going to visit”. We ended up 2 persons with their computers facing each other at a small table. Never mind, there were still 3 desks available. The customer experience has diminished in my view in this new location – Mini Dealership office needs to think that if it takes a long time to get service, then they need to make accommodations available for their professional customers to wait there. Also why ask the customer to come in at 7:45AM and no diagnostic done more than 3-hours later. I came in early so I could be seen early and on my way back to work quickly and left 5hours later with only an oil change and 4 new tires replaced and aligned. My service representative was nice and apologetic and I absolutely do not blame him but service timing and customer accommodations should be part of this dealership metrics.

Your sales staff is very knowledgeable and they truly - henrymloewen0622

Your sales staff is very knowledgeable and they truly care about the customer , and the new vehicle they are buying

What can I say, carmax is always great searched online - idris tate

What can I say, carmax is always great searched online found the car I liked and they shipped it to norco quickly. Norco was great, they had it ready for me, I’d alway prefer a nice detail on the wash but the car was as advertised. Exoress pick up was about 40 minutes only because I got there right when they opened otherwise great experience.

The agent Michael was very helpful. - clabucay71

The agent Michael was very helpful. He helped me choosing my purchased car between The Beamer and Mercedes, I bought the BMW instead as he was his choice as well perpomance and interior, Roomy and the Car is in excellent condition, no issues and problem well maintained.

Everyone was very pleasant and quick to help. - Arroyokaren1

Everyone was very pleasant and quick to help. My car was ready the same day and it was washed.

Great and pleasant dealership, everything was handled - Karla Martínez

Great and pleasant dealership, everything was handled with great care, and the employees were very helpful.

I worked with Francis Dejesus and he was excellent as far... - chariano0000

I worked with Francis Dejesus and he was excellent as far as customer service. He kept in regular communication, kept the costs down and provided quality service.

It has been over two months since I purchased, this - Jason

It has been over two months since I purchased, this dealership still not finished dmv paperwork which causes no license plate issued. They didn’t provide any signed paper at the time, has to ask several times, no one ever responds to your email. The worst dealership!

Collin was extremely helpful and knowledgeable about - Rich K

Collin was extremely helpful and knowledgeable about Minis and spent alot of time with me showing me all the different options and details of the car. Would definitely recommend working with Collin if you’re interested in a Mini.

It is the BEST service center we have ever been in our... - Ful H

It is the BEST service center we have ever been in our lives!!! In terms of staff knowledge and courteousness-topnotch. Will and Jeff went above and beyond to help us with our Mini Cooper brake pads. to make things more impressive, they CLEANED the car after the service. They notified us on time and did the best they could to help us with our concerns. If only Mini has a SUV, I would give up my Ford Explorer ST so I could avoid dealing with other service centers. HIGHLY RECCOMENDED!!!

I came in looking for a very specific mini cooper and was - Kayla

I came in looking for a very specific mini cooper and was helped promptly by Neil. I remain impressed with his level of professionalism. I had been looking at multiple dealer inventories online and speaking with different salespeople but Neil is by far the most personable, prompt and efficient. He was the absolute best through every step of the way. I highly recommend him if you're looking for a smooth honest experience. People don't tend to realize this, but typically whoever sold you the car will be your go to through-out your lease as maintenance , loaners etc come up. He is the guy you want! Trust me

Excellent car buying Experience - benz350

Alex was great !!! No pressure to buy. Just helpful and a joy to work with!!! Very patient and knowledgeable. Everyone had a smile. Very excellent car buying experience . Thank you very much Alex and the finance team.

I've had my 2018 Mini Cooper less then a year. - Unhappy

I've had my 2018 Mini Cooper less then a year. I've had to have it towed 4 times do to the car shutting down. And this last time it cost me close to $1000. I worry when I drive it if I will make it to where I am going. Never in all my years of driving preowned cars have I had a car with so many issues as I have with this car I less then a year of owning it. I am very unhappy with this entire purchase. My DREAM CAR turned into a NIGHTMARE!!

Best Mini Service Team in Orange County - Mini2015Roadster

I am a fanatic Mini owner. I own number of Mini's from various dealerships almost 17 years ago. I moved to Irvine several years ago. I can not thank enough for all the service Aldo and Irvine Mini Service Team provided for me and my wife. They are courteous and freindly. They communicate promptly and accurately. They always promise out and deliver early. Sometimes repair and maintenance can be pricy with Mini, but they always made up with extra service and companion. I am definitely buying my next Mini or BMW from these guys.

Excellent - Mikersh

I had an excellent experience with our sales representative, Thomas Rosario. He was knowledgeable, experienced, and very helpful when we picked our 2019 Mini Countryman up yesterday at the mini dealership in Camarillo.

The salesman with whom I worked, Sam Markovich, was very - Marika

The salesman with whom I worked, Sam Markovich, was very responsive, efficient, and kind. It was a very good experience all the way around.