California GMC Service Centers

This was the first tine I went in to the service... - sschr20862

This was the first tine I went in to the service department for a Chevy Tahoe that I just bought from Jessup. Cory told me that it could take a few hours to replace a part that broke. I agrreed to wait knowing the time frame. I was in the waiting room for not more that 20 minutes. I think they knew that I was cold and did not bring a coat. EVERYONE in the office was so polite and kind. I am really impressed!

Went in to have my AC Fixed not knowing what the problem... - Daniel camacho

Went in to have my AC Fixed not knowing what the problem was. Turns out I needed my whole hvac system replaced and my car gave the guys a hassle there was an additional problem but Jesse kept me in the loop as he tried to figure out what it was. Great contact and customer service. Thanks Jesse and the whole team!!

Worked as fast as they could to get the job done. Very... - TASHA.LUNA13

Worked as fast as they could to get the job done. Very nice and customer service was great. Much appreciated thanks again!

Jonathan en el área de servicio me ayudó muy bien en todo... - Beltran

Jonathan en el área de servicio me ayudó muy bien en todo lo que necesite contesto todas mis preguntas y me ofreció buenos descuentos y estoy muy satisfecha con su trabajo

Fernando Chavez did a great Job taking care of us. He... - Lupegomez25

Fernando Chavez did a great Job taking care of us. He greet us and then had us sign the papers. We got our car back sooner then promised.

Zuse did a good job when I disputed the locksmith charge.... - sacrichdan

Zuse did a good job when I disputed the locksmith charge. The Jose who made the first key recommended the guy who fixed my car 🚘

Nicole is awesome. She is a rock star. Always advises of... - Babalou

Nicole is awesome. She is a rock star. Always advises of completion of work and updated status. I highly recommend Toyota Carlsbad to all. Thank you

Mataga was fast, friendly, and was very efficient. The... - Stevensperry910

Mataga was fast, friendly, and was very efficient. The service was done in a timely manner with no issues! Very good experience! I was even given a courtesy ride back to work.

Booked a last minute oil change, Ernie Avalos is my... - Cheryl D.

Booked a last minute oil change, Ernie Avalos is my service advisor and he is exceptional.Excellent customer service. The car wash is a plus. Thank you GMC for Ernie.

I’ve called asking for my Service records three times... - CTSboy18

I’ve called asking for my Service records three times already and no one has gotten back to me! They didn’t fix my car correctly so I had to take it to another dealership!

I moved my truck service from a poor performing Chevrolet... - cg

I moved my truck service from a poor performing Chevrolet dealer to GMC Motor City in 2016. I did so because of the outstanding service I had heard about at Motor City. Since their still doing such a great job, I've made them my preferred service department. Right on Motor City!

The whole staff from front desk people, to the service... - Jcotphoto

The whole staff from front desk people, to the service advisor Aloha, to the mechanics who do such good work are a pleasure to work with. I have used this facility four times and have been very pleased with the customer service and quality of work each time. It’s a pleasure to endorse this facility. I would recommend them to anyone.

The gal at vehicle check in was very very knowledgeable... - Email_ruthie

The gal at vehicle check in was very very knowledgeable and a pleasure to work with. Each person we enter acted with was friendly Thank you

I have purchased 3 new cars at North County. The main... - b.jenkins7

I have purchased 3 new cars at North County. The main reason is the service department and Todd, I don't want to take my vehicles anywhere else. I can call Todd and he gets me in right away for general maintenance and makes sure I get everything checked out that it needs depending on my mileage. I don't have to keep track of anything, Todd does it for me. He is easy to talk to and explains everything in a way I understand. I'm the type of person that if I don't feel that I was treated right I won't go back. If I'm spending my money, then I better be happy. I've been going to GMC service center for a long time.

I had the best experience finding my new car, I was... - Rez

I had the best experience finding my new car, I was approached right away , shown around different cars, sales associate Tony was extremely knowledgeable about GMC , made it very easy for me to pick out my new vehicle thank you so much again I really appreciated your help. ✨

Satisfied Customer Service - Tina M Hernandez

First of all I'd like to Thank Nieves for such Professional Excellent Customer Service,he takes very good care of his customers in Service Department ,and we always leave Satisfied with Our Service..Thank you

The service department was outstanding. They provided... - sorona

The service department was outstanding. They provided the information that I needed to make an informed decision on the service to my car. I was also pleased with the speed and thoroughness of the job performed on my car. Great Job!!

Even though I bought my 2007 Cadillac Escalade from a... - kybriggs82

Even though I bought my 2007 Cadillac Escalade from a different dealer because of cost, I have had my Escalade serviced by Alfred Matthews because it is local. Michael Rivett is my "Service Consultant" and with the numerious issues I have had with this vehicle, Michael has ALWAYS gone above and beyond to servive my vehicle in a professional and friendly manner.