313 California GMC Service Centers
The people and staff of this dealership was fantastic. - Marion Cozine
The people and staff of this dealership was fantastic. I Rate, it with the 10 because I was satisfied with the work and also they had my car nice and clean ready for me to take very polite and helpful.
The technician Sequoia was the best. - Shaneeshepherd73
The technician Sequoia was the best. There was some miscommunication on customer service for my initial request however Sequoia was on it. I truly appreciate a technician like her.
I was very pleased with the service I received on my - Johnny
I was very pleased with the service I received on my truck. The technician Jose was very professional and did a great job. I will use this company again for sure.
This was my first oil change since we bought this vehicle - smswilson
This was my first oil change since we bought this vehicle new…so everything was free they did a tire rotation as well.
Top Reviewed Service Specialists At This Dealership
Service Director
Excellent service. - Swimfast2062
Excellent service. Adrien, Alex, Henry, Jacob and Augie are incredibly attentive. The mechanics are at the top of there game and are truly the unsung heroes.Genuinely honest individuals. Thank you Hatfield Buick/GMC of Redlands!
Service Advisor
Service
Service associates were courteous and and prompt. - gbennett350
Service associates were courteous and and prompt. The waiting area was clean and quiet. Thank you
Service was great. - bob@norbayca.com
Service was great. It was a recall and no problems with loaning one of the dealerships loaner vehicles..
The dealer did what he promised. - Siva
The dealer did what he promised. The dealer was in touch though out the service.
Best service department in the valley Able to get quick - IRASNYDER
Best service department in the valley Able to get quick excellent service every time you take in your vehicle
Fixed Operations Director
Jason Ho the salesman was very professional and - Mvalenciano
Jason Ho the salesman was very professional and knowledgeable on vehicle. He also worked with me on a payment that I was comfortable with.
Cadillac Service Advisor
Jose is my service advisor. - pnotti
Jose is my service advisor. He has always been a great person to explain and take care of my service needs. He keeps me informed of what is needed for the next service, what is needed, and what can wait. They are great, and I have always been happy with the results.
Excellent , friendly , fast service! - MoniqueL
Excellent , friendly , fast service! I appreciate that Dung called me upon arrival and called me when he finished.
Clear explanation of what needed to be done on repairs - APRILANDJUNE99
Clear explanation of what needed to be done on repairs and time table were provided in a timely manner.
Adriana Ramirez was very professional and a delight to - NTRLBTCHY
Adriana Ramirez was very professional and a delight to communicate with concerning getting the vehicle the maintenance required.
Always very professional and helpful. - bigrice4
Always very professional and helpful. I love the online services as well and times available.
Excellent service, simple scheduling professional - Seabat1624
Excellent service, simple scheduling professional technician, convenient option better than surrendering your vehicle to a dealership for a day or more!!!!
Armando and his team were were very accommodating taking - FITNESSINC
Armando and his team were were very accommodating taking care of my vehicle and finishing the job with a timely fashion. The mechanic that worked on my ZR2 was very clear explaining and advising me.Thank you so much!
Booked a last minute oil change, Ernie Avalos is my... - Cheryl D.
Booked a last minute oil change, Ernie Avalos is my service advisor and he is exceptional.Excellent customer service. The car wash is a plus. Thank you GMC for Ernie.
I did not catch his last name but J.R. in service was... - risinger555
I did not catch his last name but J.R. in service was very helpful, courteous, friendly and took care of my needs as well as offering me a 3 oil change special for my Duramax which will save me a tremendous amount of money down the road. Everybody I ran into while at the dealership was very friendly. A female employee even opened the door for me! I have already recommended this dealership to friends and family and I will bring my truck back for all of its service needs in the future.
Service Manager
Parts Manager
I was able to easily make an appointment online for a - Cait
I was able to easily make an appointment online for a drop off a few days later, drop off was quick and easy. They were honest up front about how long it might take to get diagnostics run, and they kept me informed of progress even if there wasn't any. Ron was easy to get a hold of if needed but made sure to call once daily with updates on progress. The only reason I didn't give 5 stars is because the price to diagnose and replace a clamp within my exhaust system was more than $500.00 and that feels a bit steep to me. My car is back to running like new.
Much Improved. Now Even Better! - Bill Wallace
I wrote a review of this dealership in February of 2017 commenting about the check-in process. The issue has been fixed, AND it had no effect on the outstanding service provided here. I highly recommend BUICK/GMC of Vacaville for all General Motors vehicle service.
Service Writer
Parts Counterman/Wholesale
Parts Counterman/wholesale
Good but not as good! - Jjg14347
Not as friendly as in the past, almost callous attitude. Also did not receive a call letting me know my vehicle was done. Drove by dealership and saw vehicle parked in parking lot. None of this would have happened in the past.
The best dealership experience I've ever had, and I've... - therossiproject
The best dealership experience I've ever had, and I've been around a while. It was a Friday and I was just passing through from out of state. My check engine light came on that morning. Long story short, I pulled into the service Lane and was told that they didn't have that rare part in stock and that they were sure they'd be able to fix my truck on Monday. I told (I think it was Jerry) that I was from out of state and I'd have nowhere to stay through the weekend. He said he'd do what he could. I got a call that he found the part in Sacramento and that if his mechanic would work on Saturday, I could get it back then. I got another call about 2:30 that my truck was ready. UN xxxxxx BELIEVABLE!!!!
I had the best experience finding my new car, I was... - Rez
I had the best experience finding my new car, I was approached right away , shown around different cars, sales associate Tony was extremely knowledgeable about GMC , made it very easy for me to pick out my new vehicle thank you so much again I really appreciated your help. ✨