Wonderful customer service and awesome savings! - Floyd
Salesman, Derrick Lee genuinely cares about his clients. He went above and beyond to make sure we got what we were in the market for and was a pleasure to work with. Finance manager, Matelli Beale was also a pleasure to work with and truly cares about the people that walk through his door. During the waiting process, the general manager, Brian Winters was wonderful and made sure we were comfortable. All around, the best customer service I have received from any dealership.
No pressure experience - ChrisRay
I worked with Navid Khazeie on the purchase of my 2017 F150. Navid did a great job finding the truck I needed and provided all of the research for me. Navid and Tom worked together to get the right price for my trade and there was absolutely no pressure. Dudley was also great to work with to wrap up the purchase.
"Worth the Drive Great Service".....Pearlie!! - Pearlie
Live in Douglasville GA, used Quick Lane for 5K service for my Ford Edge at 7:40 am. First visit to the service department, was greeted by several service employees, very polite, met with (Brian Skene) my Service Advisor who was nicely groomed, friendly & knowledgeable in his area work. Great experience & well worth the drive. Thank you Brian!! See you at my next service appointment😊
Top Reviewed Specialists At This Dealership
Sales and Leasing Professional
Great Experience -The Land's - The Land's
We went looking for a car,and Rodderick Smith was a big help to us .The Kia Sorento he found for us ,was a perfect car for the right price.We also want to thank Tim Denton for all he did .
Excellent Dealership - Larry G
Just purchased my 3rd new Ford Escape and the whole sales dept was great. My saleperson has been Paul McCaughey he is retired Army and is great to work with. Paul helped me can,find the exact model I was looking for, can't say enough about all the other people that helped. Lenny and Brian the sales managers, the finance managers, and the GM Bill Miller.
You must stop hete!! - DMJSmith
Pickups and cars are sold every where, but, do yourself a favor and stop in here. I have purchased vehicles every few years and all
over this great country-however, Thomasville Ford didn’t waste my time. The sales staff didn’t continually get up and down up or in and out of the office or kept me worn down hoping I would purchase. So many auto dealerships play that same game. Thomasville Ford was on the ball and made the sale quick. Because of that timely sales service, they are now my go to Ford Dealer (PS I live in Florida)! I purchased. 2018 King Ranch loaded and I have my eyes on adding an F-250 diesel to my Fleet. Could I have gotten a lower price elsewhere? Maybe, but my time is far more valuable than saving a few hundred dollars. I have tried other auto brands but nothing can compare to the comfort and value of a Ford Product. Am I brand loyal? You bet! Nothing but the best for me and my family. Great Job Thomasville Georgia Ford Dealership!!
They’ll work with you - Jskip
I ran into some issues but they worked with me as much as possible. Friendly staff and good communication. Ton of inventory and options from one of their many dealerships
Great place to get a new car - Scheduleman
Great place to get a new car. Outstanding selection, knowledgeable and friendly staff not to mention great prices. A dealership worth going out of your way for.
Excellent experience in purchasing our car. I would highly r - Pleased retired teacher
I would highly recommend this dealership to others. Jeremiah Wright was friendly, helpful, and very knowledgeable about the vehicle. No high pressure tactics were used. We were very comfortable and relaxed throughout the entire process. Jeremiah, his assistant whose name escapes me, and Ross were very professional and courteous.
Mike Smallwood. excellent Sales person.He give over 100% - 6063wilson
They care about the customer. very frindly and happy place. Great prices on Ford product. . #1 auto dealer in LaGrange to me. We have had bought 3 cars from Mike Patton and From Mike Smallwood.
Great Service - Savage21
Zach was very professional. I came in for front brake pads but Zach explained to me why I needed a new rotor on the driver's side. He also answered the additional questions I had about my Navigator. His service was excellent.
Great Staff and Great Company! - Donna Haynes
I purchased a SUV here this morning and I love it .Everyone in the office's was really nice and down to earth people .They put me in something I could afford and I liked .It is a place where the talk to you and actually listen. Thanks Ford .I used Tracy really nice guy !?😀
Difficult process made easy! - Dwight McAllister
Mark was excellent! I am live out of state but spend time in Ga. so the process of buying a car to house in Ga. is a little more difficult than in-state buying. Mark went above and beyond. My perception is he is very trustworthy and that starts at the top. Many thanks!
Great customer service. - Brad
We’ve always had a great relationship and received excellent support. Friendly and fair service and would recommend JC Lewis. We’ve bought all our personal and business autos and have been satisfied with their service.
Very Helpful Sales Staff - Charlene Roberts
Fitzgerald Ford has a large selection of vehicles to choose from. Very friendly and helpful staff.
Very knowledgeable about ford products ! Good and friendly service department.
Professional and friendly business - Green, Alana
I recommend this dealership to anyone. All the staff are friendly and keep your business personal. They will work with you and help you get a nice car to ride home in...i would go back to this dealership anytime. Thanks you guys for my beautiful 2018 Ford focus..i love it and well pleased!
Convertible Mustang - Al62
Javada Gresham was our sales rep and was outstanding. We found the car online and were from out of state. My wife loves her newer Mustang. I was pleased with everyone met at the dealership except for the finance guy. Long story but I was not impressed with him. He seemed rushed and was not detailed in explaining to me some things. The five star rating is for Javada. See him for your next car!
Terrible service - Mike1970
Had an appointment for 10 truck was not taken in until 1030. Why the so called mechanic is working on my truck he is telling someone else he thinks it’s a blown fuse although it was just checked by another dealership that said it wasn’t. Charlie will try and guilt you into paying more don’t fall for his unprofessional antics
Lack of Customer Service - Chestnlv1
Do not purchase from them. Very unprofessional. Saw a car that I was going to purchase but could not visit the dealership for another week since I am coming from out of state. I told Rodney the earliest I would be able to come up and sign paperwork was a week from Friday and I asked him if I could leave a deposit on the vehicle. I asked him both on Saturday morning and Monday morning and he told me no. He then texted me Monday night and told me that someone else had placed a deposit on the vehicle and would pick it up Thursday. He was very nice and answered my questions during our initial phone call but was very difficult to communicate with thereafter. He told me several instances that he would call me concerning my questions but he would text me short responses and then tell me he’s “gotta go.” I also had to ask him several times for him to send me the estimate of the final price. The car I was interested in had an issue with the leather in the driver’s seat. I asked him if he would be able to fix the seat before Friday and he told me he would look into getting it fixed only if i was interested in buying it. Disappointed in the lack of customer service.
Bought my husband a Veloster - cberge
I had the smoothest experience EVER buying a car at Brooker Ford. And, everyone there was so nice, attentive, and excited for me while I went through the process. My husband loves his new-used Hyundai Veloster! Also, the finance dept. found a way to get me the lowest payment for an extended warranty—all in all, I stayed in my budget. I’ll never buy a car anywhere else. Thank you, Brooker Team!
Salesman lied to us! - Kimmie
We purchased a used vehicle 2016 Ford Focus this vehicle only had twenty thousand miles on it. We ask the salesman if this vehicle had ever been in the shop before and he said no. We only had put 600 miles on the vehicle and it started making a noise and jerking. We found documentation in the car from the other owner that it had been in the shop once before. We contacted the sales manager and told him what was going on and he said to bring it to service department and he would do anything he possibly could to help us and he would contact the service department and let them know that we were coming in. Well we went to the service department and they were as nice as they could be but the sales manager had not contacted them whatsoever. We found out that they have to replace the clutch in the car and that the car had been in the shop twice before. We are very upset with this sales team and would not recommend them at all to buy a new car or used car. We were lied to not once but three times.
Faulty repair job - CustomerPissed
Had the misfortune of my husband's truck breaking down on the interstate nearby. The truck had just been 'repaired' with a new fuel pump prior. So the mechanic knew that it was likely not that, but advised a new fuel pump be put in regardless. They took a week to do it, my hubs had to rent a car to get home. They charged us $910 for their expert repair and it lasted all of 3 hours. We had it towed to another Ford dealer who expertly discovered the real problem was a wire short - $200 repair. I informed Griffin Ford of the problem, who even arranged for the tow to the new dealership. But in the end they refused to pay for the tow or reimburse us for their faulty repair. I have done battle with various places trying to get my money back, but in the end it was my credit card company who helped me. I had to go through arbitration and won!!!!
I'm so sorry for anyone who has to deal with them, but if your repair breaks.....do a chargeback and fight your case. Good luck!
Worst dealer ever !!! - Aclements01
I bought a Ford Focus brand new and from the day I bought it its been giving me problems . I went to trade it for a Fusion they want to get me 9000. Dollars for my car when Sunbelt of Albany said of 11,000 . They are the ones who sold me a brand new lemon now they want me to be thousands in the hole . I went to Ford thinking they would give me a good deal because they are the one who sold me a car with a bad transmission yet they just wanna screw me over again . Never buy anything from Sunbelt .
Great customer service support - angelscancu aka Katie
My family needed a vehicle to seat 7 people. Fairway Lincoln found us the perfect vehicle and within our budget. Smooth transaction. Very satisfied. Craig is a manager there, call him, he can find you a great vehicle also.