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The joy of car buying - Billie
We drove over 2 hours to purchase our beetle from Jimmy Britt. We dealt with Fabian and he made it a very easy decision when deciding to drive up. We love our car and buying from jimmy Britt was painless......
Top Reviewed Service Specialists At This Dealership
Have used Carl Black Roswell for purchases and service... - CESPCS1
Have used Carl Black Roswell for purchases and service since 2001. Doug Fincher in service is the top example of professionalism, customer service, and courteous. He is the best!
The most amazing experience! Omg! Wow! Wow! Wow! If you... - Anthony
The most amazing experience! Omg! Wow! Wow! Wow! If you need anything done bring your unit here! Nobody better! Thank you so much for helping me for such a great experience and great price!!!!!!! Wow! Y’all are the real MVPs!! What a squad!
This service was Wonderful from everyone!!! I received... - Vsmith0409
This service was Wonderful from everyone!!! I received the service that did not have to come back!!!! I look forward to having service again!!! Thanks so much to everyone!!!!
Greeted without delay and with a smile upon pulling in to... - JABRO
Greeted without delay and with a smile upon pulling in to service bay. Accurate explanation of what would be done and how long it would take.
My service visit today was awesome. Sean was great and... - ANNETTE.TEICHERT
My service visit today was awesome. Sean was great and really went out of his way to make sure that my problem was taken care of and all the proper paperwork submitted under my warranty. He was good about keeping me updated on the timing of my repairs and could not have been nicer and more professional.
Awesome Dealership - LELLIS4515
We have purchased our last 4 vehicles from Cronic Chev. Will not go anywhere else to purchase a vehicle. Staff is awesome to work with. Sam Miller is so professional and makes you feel so comfortable like a long lost friend!
Sale was easy done, had to bring vehicle in for a issue... - momaca42
Sale was easy done, had to bring vehicle in for a issue and Will Warren was exceptional. best service department I have been to. Will Warren is the best!!
was able to fit me in for oil change and tire rotation... - jrgdoucet@Gmail.com
was able to fit me in for oil change and tire rotation with little to no notice
Love these guys and they are efficient and friendly
⚠️ ⚠️ ⚠️ ⚠️ ⚠️ Stop, Caution, Warning! Do not buy ANY... - Nicola
⚠️ ⚠️ ⚠️ ⚠️ ⚠️ Stop, Caution, Warning! Do not buy ANY CARS, TRUCKS or VAN'S from Hennessy Buick GMC in Morrow Georgia. We swiped nearly 14,000 in cash to buy a used Sprinter Van before Christmas and We nevered received the truck. We called and left messages with managers and no one returned our calls. Finally, the General Sales Manager spoke with us and his Service Recovery WAS POOR! HE ONLY OFFERED TO KEEP THE TRUCK AND RETURN OUR MONEY! 4 WEEKS OF INSURANCE PAID,TIME WAISTED, and STILL NO TRUCK TO BRING HOME...
Dealership service staff are always friendly and... - dmcs1959
Dealership service staff are always friendly and knowledgeable. Always review needed work and check back if anything additional is found. I also appreciate the detailing they do since it is difficult for me to do so.
The service writer Tim did a great job keeping me updated... - CROWLEYTJ
The service writer Tim did a great job keeping me updated on the service status. The techs discovered a few issues I was unaware of and completed the service with excellence
Absolute horrible experience! After reading all the... - CHUCKPAYNE1
Absolute horrible experience! After reading all the reviews on Hamby it further questions why my experience was so poor. I brought in my 1 of 5 2009 ZRI with 9,900 miles on it. My wife and I are relocating back to the Georgia area. My clutch failed during a Friday afternoon drive. The tow driver recommended Hamby Chevrolet so I decided to try them. We delivered my ZR1 and was greeted with a cold attitude and a statement, "just drop your car off". I was shocked and left with not many options at 5:00pm on a Friday. I expressed multiple times, could you please prioritize my ZR1 to complete it and possibly store it inside as it waits. That question was met with a quick NO, we don't have room. As a dealership with an empty showroom should surely understand a rare ZR1 in like new condition can be used as a marketing tool. Continuing with this terrible experience, I contacted Hamby on Monday for a status update that ended with a non-interest in fixing my car a priority. The saga went on through a complete week while my ZR1 sat through two weekends while sitting outside through a storm. My ZR1 has never stayed outside in its 9,900 miles. I contacted Hamby service every other day to get an update on my vehicle and drove by multiple times to witness my car sitting in the parking lot. When I picked up my ZR1 I stopped at the service department to get waved away to go to the cashier. There was no warm welcome and explanation of the service provided to my vehicle. Additionally, after inspecting my ZR1, I discovered a few minor scratches and handprints on the fender as if the mechanic didn't use a protective cover. Further, I was charged 25% more than the quoted towing price provided by the tow company. I expressed to both the service department and tow driver that I would prefer to pay for the tow when I dropped my car off. They assured me it was not a problem to pay for the tow through Hamby service invoice. Sure was ok with a 25% markup! I advise anyone with a high-end Corvette or any high-end vehicle not to take it to Hamby service department. From the ratings on line, my experience could have an unknown factor that may be limited to only a few. Please explain why my experience resulted so poorly.
Mechanic failed to add coolant - sweepeez
I brought my 2004 chevy van to this dealership as I believed they would have the parts I needed in stock and the expertise to complete the repair. I delivered my vehicle at 7 am and the mechanic began work at 8 amand I was advised the vehicle would be ready at 2 pm. The mechanic replaced my water pump and front passenger side wheel bearing. At 5 pm I was advised they would need to keep my vehicle for another day as the engine was now overheating.(The engine was not overheating when I dropped it off for repair) and that I required a new radiator at an estimated cost of 954.00 parts and labor. I asked if I could speak to the mechanic directly and was told he had left for the day. When I informed the sales lady that I would not like to have a new radiator installed , the mechanic who had supposedly left for the day came to speak to me and informed me the engine was overheating due to a plugged radiator. I asked if they could instead flush the radiator ,I was informed they no longer perform this service. It was at this time I informed the mechanic and saleslady I would like to take my vehicle as is and was warned by the mechanic and sales staff (in writing) that this could damage the engine , and if I was to take the vehicle now it would need to be removed from the lot immediately. I drove my vehicle about two city blocks to a radiator specialist who was just closing for the evening but invited me to leave my vehicle on his property for the night and he would look at it the following morning. While I was waiting for the garage to open I decided to do some investigating on my own. The mechanic at Bellamy Strickland informed me the vehicle would overheat in as little as 5 minutes, and this did not seem right to me , so after removing the radiator cap I discovered there was not any visible coolant in the radiator and the radiator was as clean as a whistle.
The next morning at 8 am Dwayne from McDonough Radiator added a gallon of antifreeze/coolant ,,,pressure tested the radiator ,,,took the vehicle for a test drive and I was back on the road by 9 am.
Now I am sure the mechanic at Bellamy Strickland had a long day , but a person who is not mechanically inclined would have been duped out of $954.00 for parts and labor that were not required, and another $150.00 in hotel and meals and wasted another day sitting in their costumer lounge.We all make mistakes , but if a vehicle is overheating , one of the first steps is to check the radiator level.
Overall everyone at this dealership were very friendly and a shout out to Meagan who was very helpful to us , and unfortunately was gone for the day when they tried to drop this un needed repair on us at the end of a long day.
We are now in Nashville and vehicle is running fine.
Great experience at Five Star service department. Shawmon... - Dissatitisfied1
Great experience at Five Star service department. Shawmon my service rep was knowledgeable and professional. She answered all my questions. Everyone was polite . Always a positive experience at Five Star service.
On 4/2/21 I brought in my car to Rick Hendrick Buick GMC... - alvaro.gonzalez
On 4/2/21 I brought in my car to Rick Hendrick Buick GMC Duluth for a routine oil change, after the service was performed I drove off the lot for about 4 miles and the check oil level monitor system came on, I immediately pulled over to a parking lot and check the dipstick and confirmed that the engine did not have oil.
It is apparent to me that an auto serviceman forgot to put oil back in my car.
I immediately called the dealer and reported the incident.
The dealership told me to bring the car back, I could not drive the vehicle in this condition and I had it towed back to the dealership.
When I arrive a spoke with Mrs. Kristyn Johnson and informed the situation, she got a technician and verify that the oil level was low.
The technician added oil to my vehicle in from of Mrs. Johnson. They, (3) technicians took the car back to maintenance bay and performed a multi-point inspection.
They performed another oil change and reported that no damaged to the engine was found.
Two visits--Tried to sell bogus repair: (Read Review) - Bob
I bought a used Silverado some years ago at another dealer. I went in for an oil change and was told I needed to replace my oil pan gasket for $300 and some dollars. I looked at the oil pan and it looked like someone had smeared oil on it--not seepage. I watched it for the next five years and never had a spot on the driveway or needed to add oil. I never went back until today. I called about replacing my airbag igniter and was told the part was there and scheduled appointment for the next day. When I showed up at the dealer they did not have the part and had no idea who made the appointment. They are 0 for 2 and will never have another chance with me.
Purchase - Buster
My relatives and friends have bought from Ester and Claude and we have never been disappointed ,
We always go to them first for our car needs.
Absolutely the best I’ve ever dealt with. Howard, Tracie,... - Bennettfan
Absolutely the best I’ve ever dealt with. Howard, Tracie, Carla, the technicians, David Nevin the GM, the whole team is just great!!!! Up front sales parts people,detail crew, just can’t say enough good about them!!
The service department has two managers mr Allen and mr... - Choppat843
The service department has two managers mr Allen and mr Dutton they are the worst and will discriminate against blacks do not take your vehicle
John Thornton Buick GMC
Jim Ellis Buick GMC Mall of GA