DO NOT BUY IF YOU ARE NOT LOCAL. - pmatos26
DO NOT BUY IF YOU ARE NOT LOCAL...... I'm 3000 miles away in NYC. I was looking at an Escalade that was on the lot. I asked for the dealership inspection, CarFax and a video of the vehicle. All this was provided. As soon as I told them that I was going to send a Pre Purchase Inspection they stop communicating updates with me. They removed the 2013 Escalade from all the 3rd party sites and only kept it in the dealership website. I called again and confirmed before paying for the PPI that the car was still on the lot. The salesperson (Evan) confirmed that the car was still on the lot. Excited I booked the PPI and the inspector called Evan they both scheduled a time. As the inspector was on the way he called to say he will be 30-40 minutes late. No updates on the truck, "truck was still there". When he got there they tell him it was just sold. I lost on the PPI as the reason (excuse of bad business habits) that they do not put hold on used vehicles. In which was not told to me a customer that is 3000 miles away. The inspector lost it and gave me a call as he should for the lost time and money. This is not how business is handled and as a customer I felt as if my time money and business integrity was not valued by this dealership and their horrible practice. It is what it is and what not meant to be is the saying... BE AWARE AND DO BUSINESS ELSEWHERE
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