16 Idaho Chrysler Dealers

Lawrence Stone was my salesman and helped me into a very - uncle.al.56

Lawrence Stone was my salesman and helped me into a very low miles Ram Pickup truck. Lawrence and Zach Bennett took great care of me through the whole process. The experience was top notch and I whole heartedly would reccomend these guys!! Great experience!! Kudos gentlemen!

I purchased a 2026 Grand Cherokee, initially worked with - gfheras

I purchased a 2026 Grand Cherokee, initially worked with Jasmine then Tristan who both were respectful and very helpful in my selection. Sosa also filled in support of a test drive of the actual vehicle I purchased. The customer facing team on the dealer floor works cohesively together that built a positive customer experience for me. I recommend any interested car, SUV or truck shopper to visit this dealer.

From start to finish, the professionals at Peterson - escott

From start to finish, the professionals at Peterson assisted with all aspects of my purchasing decision. Enjoyed working with Steven H. and Greg. Would recommend this dealership.

We had a very pleasant experience working with Alessandro - Diana

We had a very pleasant experience working with Alessandro Italia. Extremely couteous and professional. Highly recommend. Thank you for your help with our new purchase. Very glad we went here.

They were very helpful and knowledgeable about the - ricwelch1974

They were very helpful and knowledgeable about the vehicles that they have at the dealership.

Reanna was great to work with, all our questions were - dmj_hay

Reanna was great to work with, all our questions were answered, loan dept was quick and courteous

The service center was very professional and polite. - LF

The service center was very professional and polite. They explained the service and notified me when my vehicle was done.

We recently had an experience with Dave Smith Motors - RJSbluesky

We recently had an experience with Dave Smith Motors (DSM) & purchasing a used RAM diesel truck. We will be upfront & identify that the entire experience was not negative. The initial steps of the purchasing process were very timely/prompt in nature. We did have some challenges with the finances, however we will simply identify that we acknowledge/accept that there can be staffing delays as one must acknowledge that life happens. They did identify and apologize for the delay. Additionally, they did complete 2 requests we had for the truck (we had a part added and had transmission fluid flushed). On the day the truck was picked up, the staff were prompt with picking up from the airport. The staff allowed us to test drive the truck as well as inspect the truck. We did request to have a filter replaced at our own expense, which the service department did promptly. Upon departure from the dealership, we encountered a significant issue with elevated temperatures & were forced to pull off of the interstate within 3 hours of leaving. Ultimately, the truck was taken to another RAM dealership for inspection. As this was late at night, we had to wait until the next morning to have the truck inspected/evaluated. We were initially reassured that this issue would be addressed in a timely manner, as they acknowledged that we were no where close to being home. The dealership identified that the EGR system was bad & required replacement. DSM was informed of this & that we needed to arrange return home. We had the dealership email the estimate as well as we emailed & text the estimate to the dealership. Again, we were informed that this will be addressed expeditiously. We did not get an update on the day the truck was inspected, therefore a flight home was purchased as there were no hotel availability. (Will note: regardless if an extended warranty was purchased for this truck, the warranty would not cover the repair as it was within the first 30 days of purchase) We consistently got told that they would take care of the issue and make it right. At day 14, after numerous calls & text messages regarding making this right, the truck was still incapacitated & no contact had been made from DS to the dealership that had this truck. On day 14, we were transferred to another manager (#3), who did do great service recovery & started forward movement on the truck. However, we were notified that the truck would be towed back to their dealership for repair. This further delayed the process. We did express our concerns and DS considered our concerns & did provide 2 options: to have them repair the truck or they would “unwind” the purchase. Ultimately, we opted to “unwind” the truck. But there was an additional 7 day delay in this. The truck was not towed back to DS until day 21. Our deposit was refunded & a check was mailed to close out the loan. On day 28, the loan was closed out. This issue happened within 300 miles of leaving DSM. Although they did an “unwind” on the truck, we were still out the airfare, a full tank of diesel, the filter we requested be replaced, & a month of auto insurance (Total: $1200). In the long run, we were willing to accept this, as we felt this was more acceptable than having a truck that potentially could have needed significant repairs. The concerns that customers need to consider when considering this dealership for the purchase of a used truck are: -the inspection/intake of a used truck is only as good as the mechanic that did the intake inspection -there are significant communication delays post-purchase of a vehicle with even more delays with forward movement -we were often told that “we don’t have your folder” as a reason an update could not be provided -if you experience a problem, take good notes & be consistent ***of note: this truck is BACK at the dealership for the 3rd time for sale BEWARE Traded in 5/26; back in 7/26, & back 9/26 and still listed as one owner

Purchased a newer used vehicle from Roger’s in Lewiston - pjtread

Purchased a newer used vehicle from Roger’s in Lewiston November 2025, the sales staff reached out and helped remedy a maintenance issue that they were not even obligated to fix and for that I give this dealership a 5 star rating. I would also highly recommend doing future business with this dealership.

The purpose of this review is not to be mean spirited, - Justin

The purpose of this review is not to be mean spirited, but to warn others about purchasing used vehicles from Lithia in Pocatello. I recently bought a 2016 Ford Edge. While on the test drive, I noticed the TPMS light was on. I asked the salesman if he would be willing to fix that if I decided to purchase it. He said no. I was willing to let that go and it ended up costing me $180.00 for new TPS sensors. Still no big deal because I felt like I got a fair deal on the car ($8000), which had 117,000 miles on it. A few days after I purchased the air conditioner compressor went out and it cost me $1500.00 to fix. After making my first payment, we had our first cold morning when I realized the heater didn't work. After fixing the heater ($300.00), the transmission went out (All Tran quoted a $6500.00 repair). I went into Lithia to talk with the manager and he told me lemon laws in Idaho don't apply to used vehicles and he refused to help me further. So my warning to you is DO NOT BUY from this dealership. They obviously don't check out their used vehicles before they sell them and they don't stand behind them in nightmare scenarios such as this. I can't believe they didn't know there were serious issues with this car. I'm guessing they just reset the codes and sent it out the door. VERY upset over this. Please do yourself a favor and do not buy from Lithia in Pocatel

This dealership sold us a lemon, and when I tried to get - furrellpe

This dealership sold us a lemon, and when I tried to get SAFETY issues fixed, IE a broken radiator they want to make me pay. This was within 30 days of purchase. They also sold a deleted truck, I specifically asked the salesman if it had been deleted, because I wanted to go prospect in California. Now, because its deleted and smokes, I cant. They say a "thorough" inspection when they talk to you, In reality, they barely look. If they didnt notice the leak, and the missing DPF filter, they are either willfully ignoring things or blind. They also failed to provide a spare tire, a serious safety issue!

Our 2008 Toyota Tundra needed the 180,000 mile service - rhchbuilt

Our 2008 Toyota Tundra needed the 180,000 mile service done along with some other issues we were having.Pierce Auto Center’s service department performed excellent service on it.They also have a very friendly and helpful staff.We will definitely go back for future service needs and we highly recommend Pierce Auto Center to everyone else.

This was one of the best car buying experiences I have - Shelly

This was one of the best car buying experiences I have had. Casey Baird was extremely helpful and made buying my new car a wonderful experience. I would and will buy at West Motor again.

Tried scamming me out of 1k on our verbal agreement. - Michelangelo

Tried scamming me out of 1k on our verbal agreement. When caught the salesman was incredibly rude over the phone yelling "you're just confused" at me. Asked them to send me my original sales agreement and they "lost it because it wasn't important" even though they're required to keep it up to five years. That document was proof they tried stealing from me and they conveniently "lost it". Ended up refunding me the money back, essentially admitting to guilt. Truck ended up having a bunch of metal shavings in the fluid and they didn't repair other issues they said they would fix with the vehicle either. Highly unprofessional, this would have been my third vehicle purchased with them I can only imagine how they treat new clients. Will never purchase from them again.

I had one of the worst vehicle purchasing experiences of - zacharymuehl

I had one of the worst vehicle purchasing experiences of my life with Young Automotive Group. I purchased a 2024 Ram 3500 for over $72,000, and the entire process, from payment to delivery, was disorganized, poorly communicated, and ultimately unacceptable. I mailed payment on January 30th. The dealership received it February 9th. Paperwork was completed and returned by February 13th, and I was told everything was good to go. What followed was weeks of delays, unclear timelines, and constant follow-ups on my end just to get basic updates. Delivery was a mess. I was given incorrect timelines, no clear communication, and my wife was left coordinating a late-night handoff around 9PM with two young children after multiple delays and missed calls from the transporter. We were also never clearly told that the transport company would not be taking the trade-in at the same time. When the truck finally arrived, there was no paperwork included as promised. I had to follow up days later just to get it emailed. Then came the most serious issue. The truck failed Maryland state inspection almost immediately due to a cut in the tire sidewall that had been covered with rubber tape and transmission fluid leak. I was explicitly told before purchasing that the transmission issues had been resolved with a replacement. That was clearly not the case. Despite all of this, I was forced to pay out of pocket to replace a damaged tire that should never have passed any inspection, let alone been sold on a $72,000 truck. I also made my first payment on this vehicle before I even had it in my possession. I escalated this to executive leadership, including the President and Vice President, and received no response. At the end of the day, I paid a premium price for what should have been a smooth, professional transaction. Instead, I dealt with poor communication, questionable vehicle condition, and zero accountability. Buyers beware, this experience was unacceptable from start to finish.