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No pressure sales - nmclain
Eli was a very nice young man to do business with. I felt no pressure to buy anything which is always a turn off for me when purchasing a vehicle. He was very helpful and I feel he gave me the best deal he could.
Alex is an amazing salesperson. His patients,... - harryjnieves
Alex is an amazing salesperson. His patients, professionalism, and non pressure approach is what kept me going back to finally decide on my purchase. I am extremely happy to have worked with him.
It was just another annual change at the fine folks at... - eagleruss
It was just another annual change at the fine folks at Findlay. Did not buy my truck here but it was always serviced at this location.
I bought a 2015 Chevy Traverse in June, and while it was... - Kit
I bought a 2015 Chevy Traverse in June, and while it was quick and easy, when I got on the highway headed home it immediately started having problems so I took it back and they'd take care of it. But when they delivered it it still had the problem. I had an extended warranty, that saved me. But it didn't cover all of the repairs needed. I called the dealership and because of my troubles they paid for everything my extended warranty wouldn't. I won't give 5 stars because my car wasn't nearly up to par, but they did end up making sure I was taken care of.
We are buying a new truck from LHM and traded in our 2017... - Feeling swindled
We are buying a new truck from LHM and traded in our 2017 truck. They low balled us on the pricing they wanted to give us for our trade in truck. Even flat out lied about how much they would have to sell our truck for. We were told that they would have to sell our truck at 39995, and they just listed it for 48748. Our truck had low miles and taken really good care of... we were told they aren't trying to "steal" the truck from us that they were being honest about how much they could give us and still sell it at 39995.. we have bought 2 cars from LHM, and the 3rd one, the new truck that we traded in for is still being built.. I knew they were lying, but I wanted to believe him since he was saying they aren't trying to steal it from us and we have been going there for several years.
We're happy with the Grand Cherokee we bought. Our... - Mr & Mrs G
We're happy with the Grand Cherokee we bought. Our salesman Paul is knowledgeable,, friendly and helpful. We talked to the service department and they were helpful too. Thank you.
SHADY FINANCING!!! We went in to buy a dodge 2500 today... - Nikecia
We went in to buy a dodge 2500 today and delt with Benny and he was amazing. However as we were getting ready to have the numbers done on the truck to find out all our financing information they started to want us to sign papers with a rough estimate of payments and never gave us a real offer. Once we said we went comfortable with that the manager came over and was very dismissive and uncaring about our questions and concerns. They never even bothered to ask us where we needed to be payment wise, and every time we asked a question he'd just dismiss us and say thats how they do things there. We drove 4 hrs 1 way to get this truck and had already filled out our credit app to try and make things go faster. All to get there and find out they hadn't done anything to be ready for us. We waited around for 2.5 hrs and just felt super uneasy about the entire deal. They had the truck detailed, and filled up ready to go before we even had any idea what our finances looked like. After waiting almost 3 hrs I finally went up to talk to the manager and he was very rude to me and again dismissive. I ended up getting very upset and told him exactly how this was shady and how dissatisfied we were. And instead of trying to make things right he was worried about a survey that was going to get a bad rating so we didn't end up doing the deal. The financing was sooo incredibly shady and i would NEVER reccomend to go through them. Peterson stampeed is hands down such a better place
The vehicle that was posted is not available, never... - girluphigh
The vehicle that was posted is not available, never actually was. I asked repeatedly to be removed from the email list, unfortunately had to report them as SPAM.
This was by far the best experience buying we have ever... - Possibility2Reality
This was by far the best experience buying we have ever had. Evan helped us online. He was so friendly and responsive. He found us the exact vehicle we were looking for to tow our fifth wheel. The market for vehicles is crazy right now and Evan gave us an amazing deal we couldn’t pass up. They also gave us what we wanted for our trade. We drove the 14 hours from CA and we are so glad we did! Evan was out of the office so Chase helped us when we arrived. He emailed us ahead of time to make sure we had his contact information. Everyone was so warm and welcoming. Chase took us around the dealership and introduced us to everyone. We felt like each person we met truly cared about making sure our experience was positive. Chase took us to the service department so we could learn about the proper care of a diesel. The advice was genuine and practical. Carlos took care of us in finance. He was amazing! We have purchased many vehicles and anyone who has purchased a vehicle knows that finance is when you get the high pressure to add on additional things that line their pockets. Carlos didn’t do any of that. He was not high pressure at all. He let us know what his experience has been with the warranties and extra protections and then just let us decide. He answered all our questions and even got us a better rate and payment than we originally thought! We love our new truck and it was all smiles leaving the dealership. We will definitely be back the next time we need a truck. It was 100% worth the 28 hours of driving.
This is my second purchase from MH Auto Ranch and once... - J.Gainous
This is my second purchase from MH Auto Ranch and once again, I am pleased with my Jeep and with the customer service provided to my family. The buying process is quick, easy, and pleasant. I will recommend MH Auto Ranch to friends and family and be sure to refer them to Holly!
Amazing and quick - 2010potter
Anthony and Jeff are amazing they got us into the truck of our dreams!!! I highly recommend them they were super friendly and answers all the questions we had!
A big shout out to Jon Stolz and the wonderful crew at... - nykki58
A big shout out to Jon Stolz and the wonderful crew at Pierce Auto Center in Sagle, Idaho!! My car was in bad shape and the miracle workers in the service department gave me back a car that runs like its brand new! Thanks to all the hard working men and women at Pierce Auto. You've saved my Christmas!! ♥️🎄
Bought a GMC Yukon Denial from Fabian Glenn andwas... - nicole33
Bought a GMC Yukon Denial from Fabian Glenn and
was promised a rear hitch cover because the one on the car was broken and they didn’t have the color in stock that day. Called multiple times trying to resolve the issue, have text messages from Fabian saying they sent it to our address and we never received it. Called the GENERAL MANAGER Jack, said they never promised anything, that it wasn’t cracked leaving the car dealership, and they will not send one and he hung up on me. I own my own business and if I treated my customers this way I would expect a unhappy customer and negative reviews! I do NOT recommend buying from Rodgers Dodge VERY unprofessional!
No guarantee on work no customer service - Frustrated
I had a mechanical problem with my RV while passing through Salmon, Idaho. The Repairs they conducted on my RV failed after less than 500 miles. When I tried to get issue resolved they said there was no guarantee and nothing could be done. What? Engine they worked on is a Ford engine; they are a Ford dealer! They have now refused to return my calls leaving me stranded as the result of their incompetent repair job. I don't know what's more frustrating; lack of competent repair or complete lack of customer service! Giving them 1 star is overrating them. If I had an option I would give them a zero! A zero rating for zero service.
Run screaming - kingcl82
Don't trust Tim Yeates!!!!!!!!!!!!!! Not only will Tim back out on his own deals but he will continue to lie straight to your face. Started purchasing vehicle and was completing paperwork and went onto dealers website, and magically the vehicle is on there. When asked Tim states no that vehicle isn't on there, its still back in the lot and they haven't even detailed it or touched it since it came in the weekend before. Kind of funny mileage, color, and style is all the same. Wait the VINs match too. Don't lie to my face and then when we catch you state you didn't know that they put it up. Not only did he refuse to honor the original quote given prior to test drive but continued to say that dent/scratches and windshield weren't included in the quote. How come pictures were asked on the dent/scratches and windshield prior to the quote if they weren't going to be included. Duh they were and you just want a bigger commission. I will never work with Tim or the dealer again. They may have cheaper prices but only to lure people in so they can screw them on servicing. Good Luck Tim and hope you enjoy your commission. Dale Allen, I sure wish we could have worked with you instead, probably would have not been so disgruntled.
Worst service I have ever had done!! Saying they did an... - jasondolan
Worst service I have ever had done!! Saying they did an alignment when in fact my car had a bad tie rod end and a bad upper ball joint, and pulled hard right!! They will not refund or credit me for a job they did not do!!! I suggest anybody using their service to have another mechanic look at their work! It is pure trash and they are con artists! Just terrible service!!!
I will never buy a car from Wood River Motors again. I... - cacfus
I will never buy a car from Wood River Motors again. I purchased a used car there in September 2012, the vehicle had over 100,000 miles so I confirmed with the salesperson that the 100,000 mile service had been performed, particularly the timing belt replacement. I was told, more than once, that the service had been performed. I found out a few months later when i had the car in a shop in Washington that the timing belt had never been replaced and was in very bad condition. I was lucky the other shop found it before it broke while I was driving. $900 later I had a new timing belt. I spoke with the salesperson and GM at Wood River Motors over the phone many times and they took no responsibility for lying to me about the 100,000 mile service being performed.
Turns out these guys are the stereotypical used car salesman. Take my word for it, buy your car elsewhere.