Informative, Not Pushy - Scott S.
I was very pleasantly surprised. In the past, I have never been a big fan of dealerships. I hate pushy salesmen. I am happy I gave L.H.Miller a chance. Brad Roberts made my whole experience very enjoyable. He was informative about the car, different purchase options, and available dealer services. And not once did I feel like I was being persuaded or rushed. He let me move through the process at my own pace. The finance dept was very friendly, as were the parts and service depts. I would definitely recommend L.H.Miller to friends. Thanks again Brad.
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Great experience - Travel2
The staff was very helpful and considerate. The work done was completed quicker than we expected. Was able to have a conversation with sales staff while waiting.
Good experience - Eagle2oiler
Had a real good experience working with Brittany and Rich on a used car for us. Thanks so much!! We really appreaciate the great vehicle.
Amazing and quick - 2010potter
Anthony and Jeff are amazing they got us into the truck of our dreams!!! I highly recommend them they were super friendly and answers all the questions we had!
Salesman went out of his way to help us with our purchase - JM
Tyler was very kind and went out of his way to pick us up in Boise, as we flew into town to purchase our new vehicle. He was kind, prompt, honest and I would recommend him to friends and family to buy their next vehicle. I already know where I am going on my next purchase!
great - Karla 123
Great people to do business with. Will return for sure.Traveled 3 hrs. Everything was done so we could get back home maybe there a hour and half most of that was going over vehicle.
jeep renegade new car purchase - redmond guy
Excellent sales personnel, especially my sales consultant, Cole Robinson. Personnel across the board were friendly and went out of the way to help every time I called.
Purchase 2018 dodge Ram - 2018 Ram 2500 Purchase
Dennis Dillion stuck to their word and did everything they said they would offer on line. Great Experience. I would do it again. Nick did a great job and followed through on everything we talked about.
I had a good experience with Peterson buying a car. - Biughtacar
My salesman listened to my needs, was not pushy and helped expedite the process efficiently. Thanks to Sonny for helping me find a vehicle I really like,
Skip the rest these guys are the best - Pella444
Best, easiest Please to buy vehicle. Nik in sales is responsove and really easy to work with. A big that’s to Rick for a great number on my hellcat. If you want an honest dealer who truly wants to take care of their customers look no further. Thank
You all. I love spending my money here!!
Friendly, professional and affordable!!! - Marine Mom
Pierce Auto had the perfect previously owned Jeep Wrangler I was looking for, and gave me what I wanted for my trade-in. I would highly recommend Pierce Auto for anyone in the market for a new or used Dodge, Chrysler or Jeep. Rob is also a Jeep owner/enthusiast which was so helpful in knowing what I was purchasing. I will definitely visit them first if and when I need another vehicle.
2018 Ram 3500 - ay
Brad was great to deal with. Straight forward, honest and helpful. Rusty was knowledgeable patient and helpful. I will recommend Autoranch to others. A great buying experience and worth the drive.
Awesome - Dereoli68
Trenton Thomas did an amazing job to get me in the truck of my dreams! Thank you. I will definitely recommend him! I will tell everyone
Horrible morals no conscience - Shady!
General manager will lie and smile, decided I did not like the car and manager refused to let me return car. Paul required me to pay 2100 dollars to get out of purchase and wont answer messages. Horrible experience would not recommend rogers dodge.
dealership scam and horrible customer service - laura H
I Purchased a Ford 150 from Steve’s Hometown Motors. The dealer ran a credit report and advised I qualify for financing. The Finance Mgr wrote up a contract between Chase Bank and me. He also included a document that advised I would return the truck if the financing fell through. (The section with the date “within” a specific number of days appears to be blank. I was told this was a formality until Chase processes the loan over the next couple days. 6 weeks later, I went to the DMV to get the registration in my name and the dmv had not received the title as of yet, I had to call down to hometown to get the title. The girl at the front desk proceeded to tell me that she was sorry but had to look for my title since the finance guy got fired, the title girl quit, and the manager quit. She called me back an hour later and told me my title was at the dmv and I could go register my truck now. I then registered the truck in my name. A couple hours later a finance girl called me and told me that the loan had fallen through and I had to bring the truck back due to debt to income ratio, she asked me to email her a copy of my pay stubs and some references, which I did. They then got the GM Dave on the phone and he told me that he was going to figure something out. I then got some advice to go talk to the manager directly at chase bank so I went to Chase Bank and the manager told me that they had requested more information from the dealer back when we first applied but they never heard back from them with the information and eventually just closed the application. They also told me that the dealer had my credit checked 6 times fishing for a loan, dropping my score from a 620 to a 589. I called the gm to ask if he had figured anything out and he said no and told me to bring the truck back, I said I would the next day and he asked me" you promise your going to bring the truck in" pretty much making me feel like I was stealing a truck I clearly thought I owned. I went back to the dealer with my boyfriend to try and work out a way to keep the truck, they did have my trade in car listed for sale (which they told me was upside down but were selling for around $3000 more than what I owed) When I came in the GM was there demanding my truck returned. I asked for help in keeping it and told him my boyfriend drove me there to work this out. He got very angry and called me a thief, used the “F” word frequently, kept telling me he was going to call the cops and to get out of his xxxxx office! and honestly just totally lost it. While yelling at me he said the that I couldn’t afford the truck and that the finance guy had lied and put that I made 1500 more on my credit report to qualify you! Well, that was the first I heard of this (and I haven’t seen that loan application since they do it all online) but probably why Chase wanted more information and they didn’t reply. I was in tears and my boyfriend who was quiet until the cursing started, told the GM he would take him outside and settle it, but he won’t because he wants to work this out. Then the GM told someone to call the police because he was being threatened… The police came and were very nice to us, stayed and talked a few minutes then left. Mind you they never told the police about me "stealing" their truck like they said they were going to. I was so stressed, in tears, and the manager told a salesman to follow us back to Ontario Oregon and get the truck. He also stated he would reimburse us for replacing cracked windshield, tinting, and DMV costs. He said come back in the next day with receipts and he would write a check. The next day I went back with my Dad to give them the receipts and pick up the check. I was told they weren’t going to pay for the windshield and that they had to check on the window tinting to make sure it was legal tint, which they didn’t mention when they said they would pay me back. I told them that you cant get a window tinted if it had a crack in it so I had to replace the window (their was a crack when I bought it as is) and that the receipt has the tint on it and it is clearly legal. at that point we told them we were leaving and would take other steps to resolve this. Right away they said wait, the Finance manager asked the GM to text “Steve” (the owner) the GM then said they would cover the full amount but they couldn’t get us a check until late Monday or Tuesday AM. All I wanted was to keep the truck I fell in love with, willing to pay the high 9% interest, but find it wrong that they changed my income to gain approval, wrote up a financial agreement with Chase who hadn’t approved the loan, (maybe that’s the practice) ran my credit 6 times impacting a credit score which I have hired someone earlier this year to help me repair, mislead me about the value of my trade-in, and finally openly swearing and trying to intimidate us to return the truck. Two different employees apologized to us for the GM’s behavior, one salesman said the old finance manager was fired for not processing the loans and had a more than just mine that were sitting on his desk.
I did contact the owner of the companys Steve's customer care lady and she or steve would call me back, I have not hear anything from them.
No guarantee on work no customer service - Frustrated
I had a mechanical problem with my RV while passing through Salmon, Idaho. The Repairs they conducted on my RV failed after less than 500 miles. When I tried to get issue resolved they said there was no guarantee and nothing could be done. What? Engine they worked on is a Ford engine; they are a Ford dealer! They have now refused to return my calls leaving me stranded as the result of their incompetent repair job. I don't know what's more frustrating; lack of competent repair or complete lack of customer service! Giving them 1 star is overrating them. If I had an option I would give them a zero! A zero rating for zero service.
Run screaming - kingcl82
Don't trust Tim Yeates!!!!!!!!!!!!!! Not only will Tim back out on his own deals but he will continue to lie straight to your face. Started purchasing vehicle and was completing paperwork and went onto dealers website, and magically the vehicle is on there. When asked Tim states no that vehicle isn't on there, its still back in the lot and they haven't even detailed it or touched it since it came in the weekend before. Kind of funny mileage, color, and style is all the same. Wait the VINs match too. Don't lie to my face and then when we catch you state you didn't know that they put it up. Not only did he refuse to honor the original quote given prior to test drive but continued to say that dent/scratches and windshield weren't included in the quote. How come pictures were asked on the dent/scratches and windshield prior to the quote if they weren't going to be included. Duh they were and you just want a bigger commission. I will never work with Tim or the dealer again. They may have cheaper prices but only to lure people in so they can screw them on servicing. Good Luck Tim and hope you enjoy your commission. Dale Allen, I sure wish we could have worked with you instead, probably would have not been so disgruntled.
I will never buy a car from Wood River Motors again. I... - cacfus
I will never buy a car from Wood River Motors again. I purchased a used car there in September 2012, the vehicle had over 100,000 miles so I confirmed with the salesperson that the 100,000 mile service had been performed, particularly the timing belt replacement. I was told, more than once, that the service had been performed. I found out a few months later when i had the car in a shop in Washington that the timing belt had never been replaced and was in very bad condition. I was lucky the other shop found it before it broke while I was driving. $900 later I had a new timing belt. I spoke with the salesperson and GM at Wood River Motors over the phone many times and they took no responsibility for lying to me about the 100,000 mile service being performed.
Turns out these guys are the stereotypical used car salesman. Take my word for it, buy your car elsewhere.