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Tim was very friendly and knowledgeable. He made... - bobj
Tim was very friendly and knowledgeable. He made everything from questions to test drive to purchase very easy and stress free. We had a great experience!
No pressure sales - nmclain
Eli was a very nice young man to do business with. I felt no pressure to buy anything which is always a turn off for me when purchasing a vehicle. He was very helpful and I feel he gave me the best deal he could.
This was a great purchasing experience! Joel was great... - Mike
This was a great purchasing experience! Joel was great from the first time I spoke to him until we drove off the lot! thank you!
Ron Sayer's treated my family like a valued customer, not... - Pacifica
Ron Sayer's treated my family like a valued customer, not like some turnstile livestock like the big dealerships. All my questions were answered respectfully and with patience.
A big shout out to Jon Stolz and the wonderful crew at... - nykki58
A big shout out to Jon Stolz and the wonderful crew at Pierce Auto Center in Sagle, Idaho!! My car was in bad shape and the miracle workers in the service department gave me back a car that runs like its brand new! Thanks to all the hard working men and women at Pierce Auto. You've saved my Christmas!! ♥️🎄
Rob Howard always does an amazing job...a true... - erackleff
Rob Howard always does an amazing job...a true professional. My first time dealing with Tony Harris and he did such a great job finalizing the deal and making sure I was informed on the tech aspects
We bought our used Jeep Compass in Jan.2020 and the... - mitu97
We bought our used Jeep Compass in Jan.2020 and the salesman was great, but yesterday we drove 40 miles to see if the service dept. could help me update the GPS. Walked in the door and a very nice young man told me to go out to the service dept. So I did and I stood their for approx. 5 minutes with 4 guy's who acted like they were to busy to help me or even acknowledge me. I finally gave up and left. Now I am a Senior Citizen and I have seen good and bad service and this just has to go in Very Bad Service.
Worst service I have ever had done!! Saying they did an... - jasondolan
Worst service I have ever had done!! Saying they did an alignment when in fact my car had a bad tie rod end and a bad upper ball joint, and pulled hard right!! They will not refund or credit me for a job they did not do!!! I suggest anybody using their service to have another mechanic look at their work! It is pure trash and they are con artists! Just terrible service!!!
Bought a GMC Yukon Denial from Fabian Glenn andwas... - nicole33
Bought a GMC Yukon Denial from Fabian Glenn and
was promised a rear hitch cover because the one on the car was broken and they didn’t have the color in stock that day. Called multiple times trying to resolve the issue, have text messages from Fabian saying they sent it to our address and we never received it. Called the GENERAL MANAGER Jack, said they never promised anything, that it wasn’t cracked leaving the car dealership, and they will not send one and he hung up on me. I own my own business and if I treated my customers this way I would expect a unhappy customer and negative reviews! I do NOT recommend buying from Rodgers Dodge VERY unprofessional!
They were willing to make the deal I wanted to do after I... - allenh97833
They were willing to make the deal I wanted to do after I did not take the first offer they gave me. They where willing to work with me
Possibly the worst car buying experience I have ever had.... - 19042958
Possibly the worst car buying experience I have ever had. The price of the vehicle was not what it was advertised and they wanted me to give them my trade for nothing when I stood my ground for a trade in value the sales person decided that it was better to berate a prospective customer than to work to gain my business. I will never say a good word about this place.
We needed a truck ASAP. Told Dave Smith salesperson,... - carmen.mitchell
We needed a truck ASAP. Told Dave Smith salesperson, Elmer we had one on order with our local dealership but we wouldn’t have delivery for 10 weeks. Since we didn’t have a signed contract we had the option to shop around. Elmer promised us a truck in a couple of weeks, this was February 18, 2021. We applied for a loan and were approved on February 22nd. Then things got delayed. By April 1st we’d had enough and told Elmer we wanted to cancel. He had his sales manager, Cameron contact us. Cameron told us we couldn’t back out because the truck was with the shipper and on its way to us in California. I called the shipper and he didn’t have our truck in his possession yet, it was sitting in the dealership. The truck did finally arrive on April 2nd but we couldn’t register it as the bank hadn’t funded per Elmer. I contacted the bank and was informed we don’t have a loan because Dave Smith failed to return paperwork to them so the application expired on March 30th. I am in possession of a brand new truck that I didn’t purchase. The dealership won’t return my calls. Today is April 21st and we still have this 2021 Ram on our property that we never paid for. I find the employees at Dave Smith to be very rude and dishonest. I would love to figure out how to get out of this mess and get Dave Smith Motors and this truck out of my life! !
Amazing and quick - 2010potter
Anthony and Jeff are amazing they got us into the truck of our dreams!!! I highly recommend them they were super friendly and answers all the questions we had!
No guarantee on work no customer service - Frustrated
I had a mechanical problem with my RV while passing through Salmon, Idaho. The Repairs they conducted on my RV failed after less than 500 miles. When I tried to get issue resolved they said there was no guarantee and nothing could be done. What? Engine they worked on is a Ford engine; they are a Ford dealer! They have now refused to return my calls leaving me stranded as the result of their incompetent repair job. I don't know what's more frustrating; lack of competent repair or complete lack of customer service! Giving them 1 star is overrating them. If I had an option I would give them a zero! A zero rating for zero service.
Run screaming - kingcl82
Don't trust Tim Yeates!!!!!!!!!!!!!! Not only will Tim back out on his own deals but he will continue to lie straight to your face. Started purchasing vehicle and was completing paperwork and went onto dealers website, and magically the vehicle is on there. When asked Tim states no that vehicle isn't on there, its still back in the lot and they haven't even detailed it or touched it since it came in the weekend before. Kind of funny mileage, color, and style is all the same. Wait the VINs match too. Don't lie to my face and then when we catch you state you didn't know that they put it up. Not only did he refuse to honor the original quote given prior to test drive but continued to say that dent/scratches and windshield weren't included in the quote. How come pictures were asked on the dent/scratches and windshield prior to the quote if they weren't going to be included. Duh they were and you just want a bigger commission. I will never work with Tim or the dealer again. They may have cheaper prices but only to lure people in so they can screw them on servicing. Good Luck Tim and hope you enjoy your commission. Dale Allen, I sure wish we could have worked with you instead, probably would have not been so disgruntled.
I will never buy a car from Wood River Motors again. I... - cacfus
I will never buy a car from Wood River Motors again. I purchased a used car there in September 2012, the vehicle had over 100,000 miles so I confirmed with the salesperson that the 100,000 mile service had been performed, particularly the timing belt replacement. I was told, more than once, that the service had been performed. I found out a few months later when i had the car in a shop in Washington that the timing belt had never been replaced and was in very bad condition. I was lucky the other shop found it before it broke while I was driving. $900 later I had a new timing belt. I spoke with the salesperson and GM at Wood River Motors over the phone many times and they took no responsibility for lying to me about the 100,000 mile service being performed.
Turns out these guys are the stereotypical used car salesman. Take my word for it, buy your car elsewhere.