67 Illinois Mazda Service Centers

Great experience! - Sherry Neu

Great experience! Friendly and attentive staff. I appreciate and value Mazda. They have never done me wrong. At this point, I would continue to buy Mazda….they have never given me reason not to.

Needed a last minute repair to my Land Cruise before a - rwarwick0

Needed a last minute repair to my Land Cruise before a long trip and Napleton"s and Todd came thru. Outstanding service from an outstanding dealership. Thank you Todd and everyone else who made it happen.

Friendly service and minimal waiting time. - nestea11

Friendly service and minimal waiting time. Comfortable waiting area with amenities. Excellent service on repairs..

Service above and beyond! - Shari

We bought our vehicle with Anderson Nissan Mazda and decided to try the service there as well. I am so glad we did as the customer service we received was exceptional! On one occasion, my husband and I were 600 plus miles away and were having issues with our vehicle. I called service and spoke to Tyler who asked me a series of questions in response to what our issue was. He was able to give me information that set my mind at ease that what was happening would be very unlikely to cause problems on our trip back to IL. Upon our return to IL, we got the vehicle in and the issue turned out to be exactly what Tyler expected. Thankfully, just as he anticipated, it caused us no concerns on the way home. In addition, each time I set an appointment for service via the phone (basic maintenance and a recall) and each time I was at the dealership for service, Tyler was always friendly, kind and respectful. My husband and I have since moved from IL and oh how I wish we could have brought the Anderson Nissan Mazda staff with us! We truly appreciate the great service we got from this dealership. I would highly recommend them!

I needed a small touch up to my car. - a4littlemen

I needed a small touch up to my car. When they found out how far I lived from the dealership, rather than schedule an appointment, they called a technician from a different dealership to come and fix it! I very much appreciate the effort by the manager and technician towards my satisfaction.

Michelle is always available at a moments notice to help... - dhayenga

Michelle is always available at a moments notice to help with any needs/concerns I have related to my lease; making the entire process smooth.

Service Department - Zoom Zoom

I went to Pugi Mazda today for service basic oil and filter change, tire rotation and diagnostic check of engine. Worked with service advisor Joel. Excellent experience. Highly recommend service at this dealership.

Oil Change on my 2003 MX-5 - JMVERSON

I arrived early for my oil change and they took me right in and worked on the car. The service tech kept me informed of progress & offered 'recommended' services. I turned down the recommended services and was NOT pressured to accept them. I was in/out in 25 minutes.

Great work, love the Forever Warranty on my 2017... - Bob

Great work, love the Forever Warranty on my 2017 Wrangler. The service department team were friendly to work with. On a side note - the White 2020 Gladiator with level and lift kit looks AWESOME !!!

Everything about the service at Autobarn Mazda of - ALSOLLY

Everything about the service at Autobarn Mazda of Evanston has been first-rate since we bought the car at the dealership in 2018. It's a professionalism thing -- how we're greeted, how things are explained, how long things take (promises made and kept), the waiting area (with plenty of seating and adequate refreshments, cleanliness, workspaces when needed. Prices are fair and competitive. (I've compared.) If/when we need a new car, this -- in a big way, because of the service dept. -- is the dealership we'll choose.

I recently had a couple of issues going on with my Mazda - MoeCabrera

I recently had a couple of issues going on with my Mazda MX-5. It was taken to the McGrath City Mazda service department for diagnostic and the repairs needed. It was there where the technician Estiv (Steve) Bonete was more than professional! He was superiorly kind and extremely knowledgeable about the issues my MX-5 was having. He was VERY courteous while explaining to me in detail the issues my car was having and it's remedies. Not only did he keep me up to date with the progress of the repairs being done, he always made it a point to encourage me and that gave me peace of mind while I waited for the car to be ready. I STRONGLY recommend asking for Steve Bonete in the service department at McGrath City Mazda service. He will certainly do his utmost to guide you and do right by you 110% every time.

Tried to push services that were not requested or needed. - Lund_1985

Tried to push services that were not requested or needed. As well as taking hours for a job that should have been in and out in an hour or less

GREAT! - heymj

GREAT!. Dave in Service went above and beyond to make sure I was completely satisfied with all work performed. I received status updates along the way, and my car was ready sooner than expected. I highly recommend this dealership.

Excellent service, a job well done, very happy with the - mitchell

Excellent service, a job well done, very happy with the work! Highly recommended, a overall great experience!

Steven and the service team are amazing! Always friendly... - Kado

Steven and the service team are amazing! Always friendly and went above and beyond to get my Mas started and to the dealership for service.

Their customer service is really bad. I was told that... - veronruth

Their customer service is really bad. I was told that parts will come in within a week and then a week became weekssss and NO ONE CALL to let us know. We have to call back to find out. When we called, they can't find my order and told me to bring my car back so that they can check on the parts numbers, which they should given that i was there the last time and they looked at my car. Upon my request, they checked again and then FOUND my records and told me that part would take a few MORE WEEKS!!!!!