A Great Experience All Around - CarmelMike54
Audi Indianapolis made getting a new car more enjoyable than ever. The friendly and helpful service from Joe LeBlanc was second to none. His knowledge of the vehicle and attention to detail made this one of the best experiences with a car dealership I’ve ever had. If you’re in the market for a new Audi, ask for Joe!
Top Reviewed Specialists At This Dealership
Audi Brand Specialist
Q5 Purchase - ggthompson
I have been a loyal Audi customer for the last 9 years and look forward to driving an Audi forever! Everyone at O’Daniel Audi is amazing - especially, Kurt, and Jenny, in the service department! It was a pleasure working with both, Bill, and Aaron, for my recent Q5 purchase. I cannot say enough wonderful things about this dealership!! From sales to service - all of the team members are friendly, helpful, and very knowledgeable! O’Daniel Audi is an exceptional dealership and they have made owning an Audi a wonderful experience!
Porsche Audi Brand Specialist
Audi Porsche Brand Specialist
Waste of time, go to Louisville... - Candy9188
I literally walked into this dealership twice and said, “I want to buy this car!”. I had the model and details built from the VW website. I never had to try so hard to buy a car in my life. After first being told they couldn’t order the car in the model I wanted, I went back in November for one last chance and was told they would call me when an SEL came in... this was in November... I’m still waiting for this phone call (mid Feb).
Meanwhile, I took the trip to Louisville in which they have 3 area dealerships, bought an SEL R-Line off the showroom floor within a few hours and saved money off the MSRP. This deal actually worked to my advantage even if D-Patrick had the SUV I wanted, but it’s a shame I had to drive to the next city to make the deal. I can’t say enough great things about my experience at Bachman, from the degree the salesperson went through all their stock to make sure I saw all options to the long test drive.
Don’t even get me started on the D-Patrick “test drive” in which the salesman just drove around the parking lot. I was talked down to almost the entire time, it was a horrible experience.
Blacklisted - Jkr1293
Gave a bad review one time for shady service practices. Went in to trade my car in and they tried to underpay me for my trade in and over charge for the car I was looking at. No negotiation or anything. Didn’t attempt to sell the car so I went to another VW dealer in Chicago and got the same car for 3k less and got almost 2k more for my trade in. Don’t waste your time or energy. They lost 2 sales by their actions.
Check their numbers - Storme1
My wife and I went in to Puchase a used Buick Encore. Our salesman, Jonathan, was great, he was courteous and friendly.
But once we got to the finance office is were the deal fell apart. The vehicle we wanted was 13,989.00 We ask for a payment around 300.00 for 60 months. They said the best they could do was 420.00 for 72 months. I ask the interest rate he told me 22%, but that price also included a 2 yr extended warranty and gap insurance, neither one, of which I ask for. I told them, i did not want the warranty! He said he would remove it and told me my new payment would be 350.18 a month, that's when I lost it. You see, although the payment is 70.00 less per month. That means, this dealer was charging me $5060.00 for a 2 ry warranty. That comes out to 40% of the total value of the car. I didn't even bother to ask about the gap insurance. I got up and walked out the dealership what they tried to do to us, was a complete scam/ripoff.. Please beware and ask to see ALL the number before you sign.
Fraudulent Pricing - Gurley Leep Dealer Pricing Lies
I was provided online pricing on a new A3 Cabriolet by Brandon and Cody and then verified their offer via telephone during the last week of October. I was told by the sales consultant that he would finalize the deal and get back to me the next day. It took him one week to contact me and then suddenly the pricing and incentives that they offered were no longer available since it was now November. The sales manager won't return emails or calls and the delay in the transaction was because of poor service from the sales consultant. I am glad that I didn't drive all the way from Michigan to their dealership as they clearly demonstrate unethical practices and the old "pricing bait and switch".
Lies, incompetence and damage - don.jordan.923
Service department outright lied to us at least three times during a three week period when they kept our Audi TT, claimed they were working on it, did not. Claimed they were awaiting parts (they were not). The service department also managed to somehow smash the cooling fan bracket and left it dangling in front of the engine. There was also a body "piercing" in the front end that required body shop visit in the aftermath. This is the worst dealership service I have every encountered with any car. DO NOT TAKE YOUR CAR HERE FOR SERVICE. I would not buy a car from this pack of liars and con men. Oh, as proof of all this, they did not charge us for keeping the car 3 weeks and performing minor work.