8 Indiana Mercedes-Benz Dealers

From start to finish this team made our car buying - heathernkillion

From start to finish this team made our car buying experience an unbelievable success. We were in the market for a used Volvo S60 but didn't know where to begin. With one call to Vince we had a car located that checked all of our boxes plus some. A week later we were introduced to Holly who gave us top tier customer service and made the buying process painless. Finally we worked with Jeff to finalize things and he helped complete our purchase with the same great attention to customer service and care as the rest of the team. We absolutely love the car they found for us and feel that the low pressure / high customer care experience was second to no other car purchase we have made before.

Excellent service. - landmanhall

Excellent service. Great attention to detail. I was pleased with the good communication and follow up after the sale.

We drove over 250 miles round trip to look at our new - Joe

We drove over 250 miles round trip to look at our new car. Bob Schell was our sales specialist. He was one of the nicest people I have ever dealt with when purchasing a vehicle. It was truly a pleasure working with him. The entire experience at Gurley Leep Motorwerks was exceptional. We would definitely do it all over again next time we are in the market for another vehicle.

If you're ready to explore the world of Mercedes-Benz, - Wiesniak40

If you're ready to explore the world of Mercedes-Benz, there's a name you need to know: **Chelsea Skiles** at Mercedes-Benz of Indianapolis. **Chelsea** doesn't just sell cars; she crafts extraordinary experiences tailored to you. Her deep knowledge of the Mercedes-Benz lineup goes beyond features—it's about understanding your desires and dreams. Even through emails and texts, her insights were invaluable, a testament to her commitment to addressing every query with care. But here's where **Chelsea** truly shines: her unwavering dedication. Going above and beyond, she rearranged her schedule, even stepping in on her day off, to personally hand over the car I'd chosen. This speaks volumes about her commitment to turning a regular transaction into an unforgettable connection. What's more, my experience came with no hidden fees, and the process was incredibly smooth. **Chelsea** ensured transparency and simplicity throughout. Every interaction with **Chelsea Skiles** radiates exceptional customer service. Her approachable nature, combined with her extensive knowledge, transforms car-buying into an enjoyable, personalized experience. She anticipates your preferences, creating a journey that aligns perfectly with your needs. When you're ready to venture into the Mercedes-Benz world, remember this: ask for **Chelsea**. She's not just a sales consultant; she's a dream curator, delivering experiences that linger. Your Mercedes-Benz journey begins and thrives with **Chelsea** as your guide.

Beware of this dealership. - Ehenry

Beware of this dealership. Get a second opinion before dealing with them. I took my car to them because I had a signal of a malfunction headlight. They diagnosed my car and said it would cost me $1287.00 to repair. I had a module out. I authorize the repairs. Upon completion of the repairs I took my car home, put it in the garage and when I took it out a week later the same signals came on. I called them I had to set another appointment and this time I was told I had a module out and the cost for repairs was $3,300.00. I picked my car up after speaking with the manager. I then took my car to Coast to Coast on 96th and Keystone. They rediagnosed my car and explained they could not do the repairs and referred me to Worldwide. Excellent service at Coast to Coast. Worldwide diagnosed my car again and found I had a faulty drying pack. Replaced it. I paid $138.00. Thanks Worldwide for your excellent service. Again BEWARE OF SILVER STAR.

Highly Recommend - Megan

Had a wonderful buying experience with this dealership. I was fresh out of college with little credit history, Mercedes Benz did everything in their power to help me. Thanks to their commitment, I was able to purchase my first car without a co-signer. The business manager, Nadeem Baig was wonderful! Since this was my first purchasing experience, he explained every process and focused on what was best for me and my financial situation. Not only did their business department go above and beyond, but their sales consultant, Milton Bouger was amazing!!! He was able to work with my schedule and explained every detail the car had to offer. Even 4 months after my purchase, Milton still contacts me to check up on me and the car. Wonderful business with wonderful staff. I would highly recommend!!

We recently bought a 2024 Mercedes GLB and overall were - BadgerHeel

We recently bought a 2024 Mercedes GLB and overall were happy with our purchase. The sales staff (Robbie) was great and management was pretty easy to deal with. The finance person was very nice and not pushy even though I realize his job is to try to sell service plans and extended warranties. My primary complaints with Five Star dealerships may be specific to me, but are worth mentioning. First, when you ask for the numbers, you get numbers that focus solely on the payments. The interest rate for financing is never mentioned. I understand that interest will be charged if the care is financed, but it should say what the rate will be. Second, the forced "Ceramic Protection" for $995 is just a money grab and negotiation tactic. Sure you can get them to lower the price but you'll still pay more than it is worth. Both of these relate to transparency, which I think is lacking and comes from the top in Georgia (not the local dealership). I have zero problem with a dealership making money, as they are not a charity. However, I want to see what I am paying for and how they came up with their numbers.

Always have issues with scheduling service on line and - Dissatisfied customer

Always have issues with scheduling service on line and when you go in for your service after receiving confirmation, they tell you they don’t have you on their books! Lied to us about locks on wheels. We edited over two hours and while we were there there was two other men waiting on their car for over two hours that were very very mad about their service. We will NEVER buy there or bring our car there for service! HORRIBLE HORRIBLE SERVICE AND THEY CAN’T SEEM YO KEEP THEIR EMPLOYEES