Windshield Replacement - bob goshert

Two things keep this from being a 5, and it is related to the sub installing the windshield, rather than Skillman. Installing sub was late (happens sometimes), and he did not remount the KY bridge transponder (annoying since I mentioned doing this). Although after he left I was promised he would mail the transponder, it still has not arrived in the mail. Service Tech did offer a loaner when the installing sub was late. As usual the Skillman staff was courteous and professional.

Totally awesome. I always receive great customer service. - Debbie D

Tom Roush is the best dealership to buy a car from and utilize their service. They offer valet service for their Lincoln customers which is awesome. Susie is so easy to work with and goes above and beyond to make sure everything is perfect. My wife and I both own Lincoln's and are 100% satisfied!!!!

Pleasant car buying experience - TERRY

I dealt with Kim and Sean and they were both very professional, informative, and courteous. I am happy with my Forester purchase and glad that I went to Castle.

Awesome people to work with - Lorrie

Had bought a Mitsubishi Mirage did not like it nothing wrong with vehicle just wasn’t for me they worked with me to get me a vehicle I love

Great team! - Beth

I was impressed with the professional staff that was also friendly and made me comfortable. This was my first experience at purchasing a new vehicle.

Kevin was awesome! - SMCINDY

I really appreciated how easy Kevin made the car buying experience. I was extremely anxious about the whole thing and he was laid back enough to help me get through the stress of buying a new car.

Sad to have to rate so low - Ron

We have purchased 3 new vehicles from this dealer over the last few years and I’m sad to say the service department has now made us decide to go elsewhere to purchase. We had some issues earlier this year and it was a hassle getting it corrected (under warranty) then 5 months later (out of warranty) same issue. I called service to be told they would put it on the last ticket since the issue was not fixed and someone would call me. No call. Called back a week later to be told that to bad, out of warranty is out of warranty. I get that, but it was not fixed correctly the first time. Service help has been very rude and we will now drive an hour to Indianapolis before we’ll shop here again.

Brian Pennignton was excellent. He provided me with... - EKelly

Brian Pennignton was excellent. He provided me with courtsy, and paitents and thats hard to find in a saleman. In my opinion he is one of the best represenatives Family Mitsubishi has. He actually cared about what I wanted and he wanted me to have the best. I appricate everything he has done for me. I have recommended this dealer ship to many of my freinds.
Thank You