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Consistently good - SCOTTE2
We take two Hondas here for oil changes and miscellaneous service work, most recently an airbag recall. They're consistently on-time and accommodating with ride service or comfortable waiting area. Starbucks coffee is a nice touch while you wait. Some services are more competitively priced than others, and I've frequently chosen Community when they're in the ball park of competitors' service pricing. Like most garages, they usually find two or three unexpected things to fix when you go in there; however, I've never felt pressured to have that "extra" work done.
Top Reviewed Specialists At This Dealership
Good service - GDE52
They were friendly and well prepared, had paperwork and car ready for me when I came in to get the car and very helpful with the car
Review - woltmar
We worked with several people and they were all helpful and easy to work with. Zach did a great job showing us the vehicles after only being on the job for 2 days. Jeff went through the settings of the new vehicle.
Sales & Leasing Consultant
New vehicle purchase - painted
We've just bought a new vehicle from the Dave Wright dealership in Marshalltown and it went so smoothly. Our sales person was so helpful, kind, and considerate. And there was no pressure whatsoever - which we really appreciate. Due to such a positive experience, we will definitely return in the future.
Eddie Lundmark - penny
Very pleased with the experience in trading my car in for a Honda CRV, love it.... Eddie was VERY friendly, helpful and knowledgeable about the vehicles, thanks Eddie for making the transaction pleasurable.
Service at Vern eide - myersrtm66
Everyone at Vern Eide Honda was very professional and outstanding to work with. Would recommend to anyone. They really know how to take care of their customers. Than you.
Very Impressed - Spiritualnature
I am a new owner of a Honda and my car had a recall. I went to Smart Honda and the service rep was so nice! He registered my vehicle and I was out of there in one hour!
Recall service visit - Eve
I had an appt for a recall software update. When I walked in the service area, the man sitting closest to show room door (older person with glasses) was the only one available to help, but he was texting and said (without even looking at me) that he would “be with me in a minute.”. I waited for a couple minutes while he continued to text. It was rude and unprofessional. I almost went to the front desk to ask for a manager! Luckily a nice man (with a beard) came in to help me and was very pleasant and efficient. Car was done in time frame promised.
Amazing!! - Missy1
Jeff was amazing!! It was a great experience and I’m so happy with my purchase!! I’m definitely spreading the word to purchase a vehicle here!
They had my truck and I drove 3 hours to get it! - 14wntr
I had an absolutely excellent sales experience at Richardson! Tim Eppler was a top notch salesman and was attentive to my needs and confident in his approach without being pushy at all. Truck was detailed upon my arrival and they even through in a set of mud flaps AFTER negotiation was completed! Not only would I recommend Richardson, I would and will buy from them again as long as they have what I am looking for! Their finance department was great and did not try to push all of the extra$$ dealer perks on me at all. Their figures matched mine and it was a done deal! I am a happy customer and I love my truck!
I was not very impressed with the detail department and their ability to touch up rock chips... They used the wrong color and I can see it. I have a blue truck and they used some kind of blue green paint....
Worst buying experience ever - Diana
Buyer Beware! Looking up reviews after the fact doesn't help but perhaps it'll help some other person. The truck I was sold was in much worse condition telling me it was mechanically sound. I took it to two separate mechanic shops with one being a dealership that offered same warranty. They told me too much was wrong with it and there was either no way They did 140 point inspection or sold it to me knowing this. They said any good dealership would want to stand by their name but reading other reviews I'm not so sure. Mind you I purchased truck on the 15th and a week later these inspections are telling me there's a high price to pay if you choose to conduct business with them. Please do your research and go somewhere else to buy.
Fantastic experience - Val&gary
Bought 2 2014 chevy 4x4 from this dealer in 10mos.
Loved our "no bull" honest helpful salesman Rick hawk(the honest one)
Michelle Woods(the beautiful one) in financing was great.
These ppl work to make you happy.
Great experience. Down to earth trustworthy ppl. Would buy from them again in a heartbeat. And probably will.
A++ attention A++treatment love these folks
sales manager very very unprofessional rude - vanbuyer
after deal was made van paid for had not left dealership tried to talk to sales manager about issue 2nd key . he became so rude unprofessional got in my face yelling not anyone you want to deal with trust me.pass on this guy.
Randy Kuehl Honda
General Sales Manager