Great experience buying our new CRV - JH2018
Tim Carson was very knowledgeable and helpful throughout the entire process. He wasn’t pushy and made the entire experience positive. We are very happy with our new 2018 CRV!
Top Reviewed Specialists At This Dealership
Excellent - jabmab
Everyone was very friendly and helpful. Ron throughly explained all the features of our new Honda Pilot. I have a 2014 Honda Civic that I have serviced here. The service reps. Are also very friendly and helpful.
Wayde - Bcarico
This was a great experience because of Wayde and his professionalism. The dealership made buying a care fun! Thanks Honda of Ames. It was a pleasure.
Great Experience upgrading our Odyssey - GAPgirl
Rewarding experience at Hosmer Honda in Mason City. Our dealer, Joe Starr, found what we were looking for and helped us get a fair deal.
Beyond perfect!! - Brian
Jennifer Bethke was our sales person. She spent almost all of her Saturday shift with us making us feel as comfortable as we could searching for the right vehicle. We test drove at least 6 vehicles and looked at at least 30 vehicles. When we had questions she answered with expert knowledge and since it was so hot out that day she asked us multiple times if we needed anything to drink. She made every possible moment a wonderful experience purchasing a new car. I would recommend to everyone that is looking for a new or used vehicle to come and see her. Thank you again Jennifer!!
Honda recall - Patsy
Service was friendly and timely the waiting area was clean and comfortable. . The car wash was a very nice unexpected bonus! I have no complaints whatsoever.
Knowledgeable staff - Hawks23
She’s knows the cars inside and out. I highly recommend you ask for her with your next Honda purchase! Ask her about Apple car play!
worst experience ever - Not buying here 1
Tried to look at a used car, unfriendly staff. Another sales staff made snarky comment about the ethnicity of another sales staff member. Total turn off. I’ll never ever return
Worst buying experience ever - Diana
Buyer Beware! Looking up reviews after the fact doesn't help but perhaps it'll help some other person. The truck I was sold was in much worse condition telling me it was mechanically sound. I took it to two separate mechanic shops with one being a dealership that offered same warranty. They told me too much was wrong with it and there was either no way They did 140 point inspection or sold it to me knowing this. They said any good dealership would want to stand by their name but reading other reviews I'm not so sure. Mind you I purchased truck on the 15th and a week later these inspections are telling me there's a high price to pay if you choose to conduct business with them. Please do your research and go somewhere else to buy.
underhanded upper management - Mary
As a widow on a tight budget, I spent two weeks working on a car deal with a wonderful young man, Vern, who I highly recommend if you want an honest, trustworthy salesman. That said, after I was quoted a price and informed I could purchase the car the next day after a blower motor was repaired, someone in upper sales management sold it to another customer in Vern's absence! After it had been promised to me! The owner didn't even bother to reply to my email and there was no apology forthcoming from the underhanded salesperson who had to have known the car was being worked on for someone else. Poor Vern was left with the awkward task of having to inform the widow he was trying to help that the best they could now do would be to offer a "deal" on another Ford vehicle. One of the vehicles offered is known for transmission problems and would cost $3000 more than the original deal, and the other would be $6000 MORE! If you absolutely MUST shop for a vehicle at this dealer ask for Vern. Make sure you seal the deal quickly then before upper management decides they'll sell it out from under his nose. Then don't expect an explanation or an apology from either the owner or the salesman if they do.
Quality service in a timely manner - Attinea
When my Honda needs service, all I have to do is call...and I am worked in almost immediately (or to fit my schedule); I am given an estimate of cost of service to be provided and time it will take; if needed they will pick up and return my car (or I can wait on site while the work is done). Upon completion, staff go over the bill which shows what actually was serviced and/or checked and then I am asked if I have any questions. Your service managers have certainly honed your system so it runs smoothly and delivers great service and information. I'll certainly keep coming back. (M. Travillian)
sales manager very very unprofessional rude - vanbuyer
after deal was made van paid for had not left dealership tried to talk to sales manager about issue 2nd key . he became so rude unprofessional got in my face yelling not anyone you want to deal with trust me.pass on this guy.
Randy Kuehl Honda
General Sales Manager