First vehicle purchase - hondabuyer18
I worked with Tim Carson to purchase my first vehicle. He was great at explaining all of the features and he had the knowledge and honesty to compare and contrast with other cars in the same class. He was truthful in highlighting areas where the other cars may have a leg up but explained why he felt the honda I ended up choosing met the expectation in those areas. Tim also stayed late on a weekend day to reach a great deal on an awesome new honda vehicle.
Top Reviewed Specialists At This Dealership
Very satisfied with my experience buying another Honda - Jennifer McConeghey
I knew what I wanted and they were very helpful with answering questions etc. Very friendly atmosphere and I would recommend them to anyone. The service department is excellent and I have lots of trust in Sam that handles all of my service needed on my past vehicle.
Honda Sales Specialist
Honda of Ames is an awesome dealership all around! - Downtown1988
Tom in sales was super with our recent purchase of a 2018 CRV LX. Patient, positive and knowledgeable. Aaron in finance very helpful too! I have owned my previous CRV for 14 years before upgrading to the new one. Mel Gawley, Service Manager and his staff took care of my 2004 CRV and me with kindness, courtesy, knowledge and spot on service to keep my car lasting this long and beyond for my grandson taking over this vehicle. The trust and security I have for the Honda of Ames dealership is irreplaceable.
Dave and Judy Brown
Just bought a new CR-V from Eddie Lundmark. - beej@crv
This is the Third CR-V. Everything went very smooth. had a hard time getting into the review menu.
will try again. Everything was explained in detail. I appreciated that.
Liars - AngryCustomer0104
I went in to negotiate a price on Saturday and they were unable to match the value of the car from True Car online. I walked out and immediately received a call saying they can lower the price further. I discussed the value of my trade-in and the purchase price for the vehicle I wanted via text. I confirmed with the salesman (Marvin) the value for my trade and the price of the new car and said I'd be in the next day. I show up ready to sign and MAGICALLY, the price increased $1,500 in one day. No way the manufacturer would increase the price on a 2017 and that it would happen in the middle of the month.
I was able to go to Iowa City and they honored the deal Lujack's originally had offered in writing via text. I will never bring my business back to Lujack's.
Great experience - Honda#4
Billy Storm was really happy to help us lease our 4th Honda! He explained everything. Previously we worked with Stacey Stevenson and i was hesitating to come in since she was gone. We are enjoying our new CRV!
Excellent service - Honda brad
Dave is always helpful and is great about explaining what my car needs. Would recommend dealership to others. Seem to be able to get appointments on short notice and there shuttle service is excellent.
Demeaning Sales Staff and Sub Par Service - Carguy69
I will say that I am a long time Honda owner and I refuse to do any business with Smart Honda in the future. The sales staff is EXTREMELY rude and demeaning to longtime owners. I only use the service department in the event of a recall, otherwise I go elsewhere for work. Last time I serviced my vehicle at Smart Honda, there was damage done that they refused to repair. Save your time and go to another dealer.
Easy and fun buying experience! - cars17
Such a fast & easy buying experience, I would recommend this store to any and all family and friends. Staff is friendly and very customer motivated.
Service Inspection not thorough at all - Justin Reynolds
Found my truck leaking fluid the day after I had the oil changed and supposedly an inspection was done but for as much as it was leaking I feel like there is no way they inspected anything.
sales manager very very unprofessional rude - vanbuyer
after deal was made van paid for had not left dealership tried to talk to sales manager about issue 2nd key . he became so rude unprofessional got in my face yelling not anyone you want to deal with trust me.pass on this guy.
Quality service in a timely manner - Attinea
When my Honda needs service, all I have to do is call...and I am worked in almost immediately (or to fit my schedule); I am given an estimate of cost of service to be provided and time it will take; if needed they will pick up and return my car (or I can wait on site while the work is done). Upon completion, staff go over the bill which shows what actually was serviced and/or checked and then I am asked if I have any questions. Your service managers have certainly honed your system so it runs smoothly and delivers great service and information. I'll certainly keep coming back. (M. Travillian)
Randy Kuehl Honda