Ridgeline Routine Service - HappyDriver2
Ridgeline routine Service Department second to none! Knowledgeable, honest, dependable, trustworthy. Randy / Nate Kuehl, You should proud to have such a dedicated staff. Top Notch !
Top Reviewed Specialists At This Dealership
Great Dealership - toddaburch
Really liked they way that my sales person was a great person to deal with. Made my purchase a easy choice. Will be back in the future.
Honda Sales Specialist
Great Experience - Mike
We drove to Ames to look at a used Accord that we had found on the website. Thomas had the vehicle waiting for us with the air conditioning running.
During our test drive he listened to our grandsons tell him all about Transformers and discussed them knowledgeably. Gave my wife and I a chance to discuss the vehicle.
We are very happy with the whole experience (and the car).
We are very happy with the service work on our privately bought Odyssey. It is the reason that Honda of Ames is the first place we looked for a car.
Amazing - Jeeplover123
Today I bought a Jeep commander from Adam Martin and I will be buying my next vehicle from him too! He was so positive and honest with me today when it came to selling me my Jeep. I highly recommend buying vehicles from him. Ryan also helped us and he was very good at answering all our questions and explaining things too us.
Had a great experience - ericw81
Bill Storm was our salesman and we were really happy with his knowledge and experience. He was very friendly and courteous and sold us a vehicle we have been enjoying since.
No No No - dontdoit
Keeping this short because no one wants to read lengthy reviews. This dealership has no consideration for their customers. They’re extremely dishonest and unreliable. Yeah, we get it. It’s their job to make as much money as they can in every situation. But that doesn’t give them the excuse to straight up lie to customers and fail to follow through. My salesman was cocky and rude, and clearly knew nothing about the car he was trying to sell me but continued to act like he did. Absolutely DO NOT buy a used car from here. There are plenty of other respectable and reputable dealerships in the IC/CR area. Buy your car somewhere else.
worst experience ever - Not buying here 1
Tried to look at a used car, unfriendly staff. Another sales staff made snarky comment about the ethnicity of another sales staff member. Total turn off. I’ll never ever return
Demeaning Sales Staff and Sub Par Service - Carguy69
I will say that I am a long time Honda owner and I refuse to do any business with Smart Honda in the future. The sales staff is EXTREMELY rude and demeaning to longtime owners. I only use the service department in the event of a recall, otherwise I go elsewhere for work. Last time I serviced my vehicle at Smart Honda, there was damage done that they refused to repair. Save your time and go to another dealer.
Service Inspection not thorough at all - Justin Reynolds
Found my truck leaking fluid the day after I had the oil changed and supposedly an inspection was done but for as much as it was leaking I feel like there is no way they inspected anything.
Easy and fun buying experience! - cars17
Such a fast & easy buying experience, I would recommend this store to any and all family and friends. Staff is friendly and very customer motivated.
sales manager very very unprofessional rude - vanbuyer
after deal was made van paid for had not left dealership tried to talk to sales manager about issue 2nd key . he became so rude unprofessional got in my face yelling not anyone you want to deal with trust me.pass on this guy.
Quality service in a timely manner - Attinea
When my Honda needs service, all I have to do is call...and I am worked in almost immediately (or to fit my schedule); I am given an estimate of cost of service to be provided and time it will take; if needed they will pick up and return my car (or I can wait on site while the work is done). Upon completion, staff go over the bill which shows what actually was serviced and/or checked and then I am asked if I have any questions. Your service managers have certainly honed your system so it runs smoothly and delivers great service and information. I'll certainly keep coming back. (M. Travillian)
Randy Kuehl Honda
General Sales Manager