Very good experience overall - Tiffanycobb36
After leaving a small car dealership where they wouldn't even talk to me, phil helped me drive away in a 2014 Ford focus. He listened to me and didnt push me into anything I couldn't afford. I highly recommend phil Wilson and kerry Chevrolet. Being a single mom is hard, but now this makes things alot easier for us. Thank you! !
Top Reviewed Specialists At This Dealership
Worth driving to Gates Hyundai - Love my car
My experience was excellent. The salesman Greg Fath really took the time and effort to help us pick out what we wanted . We chose Sonata Sport and very happy with our choice . Had great conversation with him . Drive to Gates Hyundai in Richmond
Sales & Leasing Advisor
No regrets - Donald
No hassle, great experience, staff was very friendly, and never once felt pressured to buy during my visit. Do some of your paperwork online before you go if possible, things go much quicker. If you lucky enough to get Philly Burdine as your contact person, you wont be disappointed.
Awesome Car Shopping Experience - Derekwilson85
The team at HyundaI helped to get us into a great new Santa Fe whe we showed up to look at a used car. Donnie was great and worked hard the whole time to make sure we were satisfied.
Nissan rouge - Ponder
A good experience at the Kerry Nissan. are salesman Brent Adams was very knowledgeable and helpful on the Choice of our new vehicle. After two days of driving i did not likes the 19 “ tires and the dealership changed them to 18” no questions asked.
Sales and Leasing
Commercial Vehicle Account Manager
Great experience!!! - tinakpalmer
Most women does not like to go to a dealership alone, but I have two times. They have been great and understanding in what I wanted. They took their time to show me numbers and many cars!!! I will definitely be coming back!!
Ask for sales person Jeff Duncan for a great experience - Andirn
This was my 5th vehicle purchase in my lifetime and I had the best experience ever working with Jeff Duncan. It was like I was talking with a life long friend about what I wanted in a vehicle. He adds just the right amount of personal interaction, encouragement and humor to the car buying process. I am thankful Jeff was the one I ran into first when I visited Linwood. Also need to mention Lacey in the financing/contract department. Her friendly attitude, competence and efficiency helped make the purchase process comfortable.
5 star Place to Buy A Car - bhavinf1
It was the good experience for buying a car. They help you out with what you are looking for. Not try to sell you that they want to get rid of. The salesman was the best i have ever seen buying 5 cars before at diffrent locations.
Fantastic service from the entire team! - JenH123
I came to the lot with a car or two in mind, that I found on their website. The cars were clean and ready for a test drive. I loved one car immediately, but purchased from this dealer because of the friendly and professional customer service throughout my time there. Don Pruitt was a no pressure sales person. He answered all questions and the team gave me a fair price on the vehicle.
Keep up the good work!! I’m sending my friends to you.
Terrible service - Nurselady
Purchased a new Santa Fe and the intake hose to the turbo was not connected. Dealer refused to take responsibility since it was driven down from the Ohio store. Lol. Managers and general manager was a joke along with Hyundai customer service. Will never buy again.
Scam again - Chuck
Didn't buy a car but went there fully expecting to walk out of there with a 2018 Tuscon. Started working with Alyson in internet sales and she was good. She passed us to a salesman and he was polite, friendly helpful etc. Showed us the cars we had asked about and took test drives and decided on the car we wanted and started to do the paperwork. The sales manager came over introduced herself and talked about meeting everyone face to face and being honest about vehicle prices and avoid the back and forth through the salesmen. Effectively eliminating the " game, dance" that we go through when buying cars, We felt like we were being treated fairly and honestly up until then. Then it went downhill. The car we wanted was listed for $28,116 and with incentives, rebates and trade in we had to finance $19.900. We asked for a couple of different financing terms for comparison purposes but wanted to stay around 60 months and actually mentioned that we wanted to keep the payment around $450 at one point. The salesman came back with the offer of $466 for 60 months.
we said ok but wanted wanted to know the interest rate first, It came back at 5.99% which surprised us since our credit is excellent. We declined the offer and the finance manager came over and had a shocked look on his face that we would turn down this rate but said he would try again so he came back with 3.25%we still declined. After thinking about it later we started doing some figures on our own using the Payment calculator tool on their website. financing $19900 at 5.9% for 60 months was only 385 a month, However financing $24,116 for 60 months at 5.9% was $465. ????? Where did that $4,2116 go????? I did not add taxes an plates but it wouldn't account for 4.211
Needless to say we WILL NOT be going back there and I would warn anyone who thinks about using this dealership. Watch your numbers closely, I have since found out that instead of one credit check, we received 4 hard inquiries on our credit, one for each bank they checked....
My review - richardpeters
Terry was very easy to.work with. No high pressure and answered our questions to the best of his ability. He tried his best to get us a good deal.
My new Hyundai santa fe sport 2.0 T - stoney3d
I bought the suv supper fast and we love it great little suv Kyle Hall was great to work with and we will be back thanks guys for working with me on a short time line you made it easy to buy the car I wanted
Kerry Chevrolet Hyundai