service - rcline
I HAVE HAD 5 NISSAN VECHICLE'S OVER THE LAST SEVERAL YEARS, I HAVE ALWAYS HAD GATES SERVICE DEPT HANDLE ALL OF MY SERVICE NEEDS. I LIVE 50 MILES FROM THE DEALERSHIP BUT STILL GO THERE EVEN FOR A REGULAR SERVICE BECAUSE THEY DO GREAT WORK FOR A FAIR PRICE
Top Reviewed Specialists At This Dealership
Excellent Service - Bman
Salesperson extremely knowledgeable and friendly! Didn’t pressure me and worked very hard to get me the best deal possible. I recommend Swope Nissan highly!
Nissan rouge - Ponder
A good experience at the Kerry Nissan. are salesman Brent Adams was very knowledgeable and helpful on the Choice of our new vehicle. After two days of driving i did not likes the 19 “ tires and the dealership changed them to 18” no questions asked.
Sales and Leasing
Commercial Vehicle Account Manager
Wonderful Experience at Jim Johnson Nissan - GoToppers66
I have been purchasing my vehicles and having them serviced at Jim Johnson Nissan for almost 10 years now, and I have always had a great experience each and every time. I would highly recommend Jim Johnson Nissan to anyone who needs a new or used vehicle.
Extremely Satisfied - Lis
It was the best service. They went above and beyond to make me happy and satisfied also the finance man was great I can’t think of his name!
Awesome experience - Saubrey87
Had a great experience. Denny was very helpful and knowledgeable about the cars on the lot. Didn't try to push me into getting something I didn't want or extra stuff. Had a very nice experience and love my car. Would definitely recommend.
Equinox Engine Issues - Equinox owner
Thank you so much for helping us get our Equinox a free engine! Excellent service in at this dealership! Friendly and helpful staff members. Thank you
Tommy Prather Keep his Promiss! - Herbie
This the most honest sales man I meet, keep is word and made me the best deal. only been looking for three months and I was a tough sale. try for yourself you wont be disappointed !
Very satisfied - Kawannah81
I have always had a great experience with the service at Bill Cole. The staff is always friendly and courteous. I have not waited a long time for maintenance work.
Purchased 2018 Pathfinder from Bill Collins Nissan - Paula
We went to the new car show in January to see all the different SUV's that were available from all of the manufacturers. We looked at all of the Nissans and was greeted by Shawn Thompson from Bill Collins Nissan, which was very helpful and knowledgeable about each one of their cars. We did not start really getting serious about buying until the other day, when we decided to give Shawn a call. I hate shopping new cars and dealing with car salesman, but I did remember that Shawn was not the type to be pushy. We called and met with him, looked at a couple of Pathfinders, told him what we could afford to pay and they ended up working a deal out with us that we felt was fair for the car that we were getting. Had no intentions of buying a new car but after researching and calling on some of the internet sights, Collins was the best deal on a new 2018 Pathfinder. I purchased my very first car in 1974 from Bill Collins off the showroom floor and I believe this will probably be the last new car that I will purchase and it was off the showroom floor at Bill Collins. I highly recommend Bill Collins dealership and you will not be disappointed if you deal with Shawn Thompson. Very nice salesman, not pushy at all.
Amazing Service - robert71
I have been a long-time customer of Jeff Wyler, formally Neil Huffman, since 2004 when I purchased my new Altima. I am treated like family when I come in for routine maintenance as well as unplanned repairs. A 14-year old vehicle needs extra TLC and I get that at Jeff Wyler. I have an over 400,000 mile goal and they are wanting to see my baby achieve it. I cannot say enough good things about Sarah G and Eddie at the service counter, Dick, the courtesy driver or Corey, the mechanic that has worked on my baby these past few times. It takes a team to keep my girl on the road and like good physicians, accountants and clergy, they are there for us.
No Non-sense Pricing, Exactly as Advertised on Web Page - mikeky
Bought for price quoted on their web page and received a fair price for trade-in. Larry Rose was excellent to work with. Appreciate how upfront they are compared to other dealers.
The worst sale team ever tell you whatever don't trust them - Charles
The worst sale team ever spent all day up there they will tell you whatever do not thrust them had a truck bought at the sighing they change the price I left no truck
Poor Attitude From Salesman - Alan
The GM called and apologized for my experience here. She was extremely nice and honestly, had she been there that day, would have resolved the issues I had with the salesman.
Go to someone else, even if it is out of state - Bigluke42366
They are very friendly when it comes to selling or leasing a car, but once you sign that paperwork, the attitude of every employee there changes. Customer service is horrible. Blatant lies about services and products, the list goes on. I have bought three vehicles there and you would think that I would have learned my lesson. I wanted to give them the benefit of the doubt, but they are simply a terrible business.
can not service what they sale - david
I have a 2014 Altima that has a recall on the air bags and they have jerked me around for three weeks to get an appointment. Called to make one and the service tech that could do it was not going to be in on Saturday for 2 weeks. Made the appointment, the day before they called and said the tech had an emergency and would not be in the next day. That was fine, they scheduled it for the next Saturday. I had the car there at 8am and no one knew anything about it. I find this very unprofessional. I wait to here a response. I would not recommend Bob Allen to anyone until they correct the service dept. issues. You would think that a large company like that would have a little more concern for customer service.
Smoke and Mirror operations - humancrate
My wife and I went back to Garland Nissan for the second time because our first experience there was really good. However, after this last time we will never buy from them again.
First off, my wife was upside down on a 2013 Murano and wanted to lower her payments, we printed an online a-offer for a 2015 Altima which had $4800 in total rebates which would have negated all but $200 of the Murano. Everything was looking good, they price and payments and unfortunately my wife signed the contract before I could get in there. So even though they said she would get the car for about $24000 which was basically the sticker price after rebates and her upside down Murano with a lower payment. However, after she signed the contract is when she realized they had only given her $1500 in rebates. Unfortunately she didn't really read the contract or it was explained to her in a way that she would like. Either way, they verbally gave her the great deal, and on paper they screwed her into paying over $27000 for a $24000 car by not honoring the rebate they offered. They did give her a good price on the Murano, but the rebates is why we were there, and the rebates are where they scammed her.
DO NOT BUY ANYTHING FROM THIS DEALER. They are out to scam anyone, even repeat customers because they care more about the money than they do relationships or repeat customers.
Gates Nissan of Richmond