Oil change and checkup - JanKaye219@yahoo.com
I called the next day returning from a long trip. They got me in that afternoon. Everyone is always courteous, concerned and want to please. Everyone is very professional while caring for the customer and their vehicle.
Tina is Awesome as always - David Goodwin
Needed some work done. Oil change, tire rotation, recall fix, tail light bulb replace, drive belt replace and brake flush. Tina took care of it all. The guys did an Awesome and speedy job. We love bringing our cars here.
Only Place My family will buy from - Powerstroker05
Great service. Highly recommend seeing Evan Boles. My wife and I have bought two vehicles from Evan. He went above and beyond to find the exact vehicle we were looking for, both times. Love our 2017 Altima, and the service department will get you in and out quick when service is needed.
Top Reviewed Specialists At This Dealership
Salesperson perfprmance - Happy Customer
Joel Epperson did a fantastic job helping me with the purchase of my used car from Kerry. I am very impressed with this young man he was very knowledgeable about the car and of the process. You don't buy a car every day so it is not something that you get used to. Joel made it a simple/painless process. He is a very kind person will go a long way.
I would recommend him to all of my friends.
Excellent service - Aanderson81
I got timely follow up when I called in to inquire about a car. The salesman was friendly and knowledgeable and I felt completely comfortable around him. I've bought several cars from Don Marshall and this certainly won't be the last!
Awesome experience! - Ruby2018
Needed a car fast. Denny was amazing! Called told him what I was looking for he had it waiting for me when I arrived. He worked with my budget and found me a wonderful van for my family. Best car shopping experience I have ever had.
Fantastic Service - Missy Laveck
Just purchased the Juke Nismo and Luv it!!!
My experience at Collins Nissan was amazing! The Employees were very pleasant and helpful.
I actually had a lot of fun!
Service - Happy Customer
I always take my Nissan to Walters Nissan for service. They take great care of me and my car. They inspect it for me and add any fluid I need at no cost to me. I trust them as they never try to sell me things for my car that I don't need. Keep up the good work guys, I'll always be back!
Friendly staff - Bethm077
I trust the service and my car is still clean when I get it back. Also, they provide a shuttle service for times when I need to get back to work.
Equinox Engine Issues - Equinox owner
Thank you so much for helping us get our Equinox a free engine! Excellent service in at this dealership! Friendly and helpful staff members. Thank you
The worst sale team ever tell you whatever don't trust them - Charles
The worst sale team ever spent all day up there they will tell you whatever do not thrust them had a truck bought at the sighing they change the price I left no truck
Great - Newcar4u
Sales people were great to work with. They found the car we wanted at a great price. We never felt pressured to make the purchase.
Sales people are not persons of their word. - Madpapaw
I had purchased a vehicle at Swope one other time and the experience was OK but not today. I visited the dealership looking for a truck and they had traded for one earlier that I spoke to the salesman about. He sent me to the detail shop to look at it were I ran into the sales manager. He was not happy the salesman sent me their but allowed me to take a quick glance at it. We both talked to the man in charge of the detail shop and he said he needed at least an hour and 15 minutes to complete. I told the manager at that time I was interested and to let the salesman know and I would return to the dealership in that time to drive it. He shook my hand and said he would. I returned in the alotted time time to find out it had been sold. Someone I feel was not be truthful. There is no way it could have been detailed driven by another customer and a deal closed that quick. I was raised in a time that your word meant something but it seems at this dealership that is not the case. I wouldn't recommend their sales staff to anyone. I believe this would have not been a issue if the sales manager had done his job. This was my last trip to their dealership and I will definitely not recommend them to anyone.
Worst unethical dealer. Period. Would never recommend - LibertyRenegade
Worst experience ever. No ethics, they don't value people's time. Non chalant attitude, almost to the tune of " screw you, what will you do customer". confirmed multiple times regarding the availability of theach car with Chad and Arnold, clearly mentioning that I'll be making a 4 HR drive. They confirmed availability and when I showed up they said it sold a day back. They lied to me over phone, when they intact had sold the car. Bait and switch. They did not even bother to apologize. I generally don't leave reviews, but I was so pissed that I had to. Stay away from these scoundrels
can not service what they sale - david
I have a 2014 Altima that has a recall on the air bags and they have jerked me around for three weeks to get an appointment. Called to make one and the service tech that could do it was not going to be in on Saturday for 2 weeks. Made the appointment, the day before they called and said the tech had an emergency and would not be in the next day. That was fine, they scheduled it for the next Saturday. I had the car there at 8am and no one knew anything about it. I find this very unprofessional. I wait to here a response. I would not recommend Bob Allen to anyone until they correct the service dept. issues. You would think that a large company like that would have a little more concern for customer service.
Smoke and Mirror operations - humancrate
My wife and I went back to Garland Nissan for the second time because our first experience there was really good. However, after this last time we will never buy from them again.
First off, my wife was upside down on a 2013 Murano and wanted to lower her payments, we printed an online a-offer for a 2015 Altima which had $4800 in total rebates which would have negated all but $200 of the Murano. Everything was looking good, they price and payments and unfortunately my wife signed the contract before I could get in there. So even though they said she would get the car for about $24000 which was basically the sticker price after rebates and her upside down Murano with a lower payment. However, after she signed the contract is when she realized they had only given her $1500 in rebates. Unfortunately she didn't really read the contract or it was explained to her in a way that she would like. Either way, they verbally gave her the great deal, and on paper they screwed her into paying over $27000 for a $24000 car by not honoring the rebate they offered. They did give her a good price on the Murano, but the rebates is why we were there, and the rebates are where they scammed her.
DO NOT BUY ANYTHING FROM THIS DEALER. They are out to scam anyone, even repeat customers because they care more about the money than they do relationships or repeat customers.
Jim Johnson is the best in the business! - Paul Wall
Today I purchased a Nissan Rogue. I love it! Adam Jones and Kellen Smith were fantastic to work with. The car buying experience was everything but stereotypical. No pressure and the staff was super helpful! Patrick in the finance department truly put my mind at ease. I highly recommend Jim Johnson Auto!